03/03/2026
One sentence in my new article describes a leadership mistake that quietly costs companies millions:
“She did not contain the conflict. She allowed escalation to set the tone.”
When pressure hits — at work or in life — people fall into predictable patterns.
Some try to control everything.
Some assume the worst.
Some shut down.
Some stay calm.
And some just let the drama play out.
One of the main problems is when leaders do the last one.
Because when escalation isn’t contained, the loudest nervous system in the room starts running everything.
I wrote a new article about this (and recorded a podcast episode and YouTube video too). It’s actually one of my favorite pieces I’ve written.
It started with a 2AM family crisis… and turned into a leadership lesson I now see everywhere.
You can read the article here:
During high-stakes mergers and acquisitions, leadership nervous systems determine outcomes more than spreadsheets do. Control, catastrophe, collapse, calm, and withdrawal are predictable human responses under pressure. Unexamined, they cost millions. Managed, they protect enterprise value and integr