01/15/2026
New directors learn a lot about serving families, but there’s another side of the profession that often goes unseen.
In a recent Southern Funeral Director byline, Jack Hirsch explores the hidden curriculum of funeral service: trust administration, recordkeeping and the behind-the-scenes work that protects families and firms alike.
These fundamentals don’t always get the spotlight, but they play a critical role in long-term stability, compliance and consumer trust.
Read the full story here:https://www.fsitrust.com/docs/article159.pdf