03/23/2026
Dear Patients,
Thank you for your feedback regarding our phone assistant. We understand it can be frustrating at times, and we want you to know that we are hearing your concerns.
This system allows us to better manage the high volume of calls we receive and helps ensure all patients are assisted as efficiently as possible. We are actively improving it to be more structured, easy to navigate, and more responsive to your needs.
We kindly ask for your patience and encourage you to follow the prompts, as this will help us assist you more quickly. When needed, you will still be connected with a member of our team.
Thank you for your understanding and for allowing us the opportunity to continue improving how we serve you.
