10/21/2025
Did you know that if you fracture your nose, there is a small window of time to repair the fracture before the bone sets? We had a patient come in with an urgent case as some time had already gone by. We are thankful that we were able to help! Surgery authorizations are a tricky thing when it comes to sinus and bone fractures. Some authorizations can be obtained quickly, while others can take weeks based on the patient's symptoms and the insurance plan. We do our best to get our patients the care they need and deserve. This is why we do what we do!
"First and foremost I’d like to mention how Dr.K was my second opinion. This matters!
I broke my nose by accidentally punching myself in the face after falling off my friends horse. I knew immediately it was broken. Radiologist at Urgent Care said it wasn’t on Sunday. Monday I went to see an ENT in Tomball who said it wasn’t broken, and the only thing that could help me was a plastic surgeon performing a Rhinoplasty. I have a finicky insurance so finding a provider to take my insurance isn’t easy. I called about 4 other offices on Tuesday, and I was able to get an appointment for Thursday with Dr.K. Every other Office I called had at least 1-3 month wait for a potential fractured nose. I had a short time frame to do it before I risked permanent damage, and I had a surgery already scheduled for 10/2 completely unrelated. That Thursday he said he wasn’t convinced it wasn’t fractured so I was scheduled at his Heights office the following Tuesday to get a CT scan that CONFIRMED my fracture in not one but TWO places, and a deviated septum. At this point I was 10 day out from my surgery. His office got to work on getting surgical prior authorization approval despite it being denied twice. His office manager and Dr.K worked hard on getting this approved with an approval the evening before surgery. His teams communication with me was phenomenal despite me knowing how many patients a practice like this has, and how I am not the only one needing a surgery like this; this fast. After surgery I experienced some very very minor complications. A couple polyps and some mild drainage that we were concerned with but ended up being a polyp issue. He saw me the day after surgery (no appointment) and go me taken care of despite having a busy day. Not only that he personally called me after hours twice to check in on me, and he made sure all of my questions and concerns were heard and answered. I not once ever felt dismissed or as if I was just another patient. I have been in the medical field for 5+ years and have worked with some Providers especially surgeons who just don’t care and see Dollar signs. Dr. K and his staff truly care about their patients, and make it a point to put patients first. I am very very happy I ended up getting a second opinion and he fixed everything. You don’t find Providers that truly care for their patients like this every day, and I will be suggesting him to friends and family from now on. Thank you Dr. K for taking care of me, and fixing me up when no one else saw an issue."