02/18/2026
⚠️ Patient Safety Update ⚠️
We want to make our patients aware of a situation happening in our area. Some patients have reported receiving phone calls from a company called Bio Genetics Laboratory, or some report no name was given, claiming to be from our office and stating that our providers want to send them mouth swabs for genetic or DNA testing. In some cases, the phone number even appears to be our clinic number.
Please know:
👉 We will never order or send testing like this without first talking to you in person or during your visit.
👉 We will never ask for personal or insurance information over the phone unless you contacted us first.
👉 Phone numbers can be “spoofed,” which means it may look like we are calling even when we are not.
If you receive one of these calls, please hang up and call our office directly. Do not give out any information.
Thank you for trusting us with your care. We appreciate our community and want to keep everyone safe and informed.