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Outsource Strategies International

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Tulsa, OK
Outsource Strategies International

Established in 2000, OSI provides innovative and comprehensive healthcare solutions.

Services encompass front-office administrative management and back-office optimization, with a focus on end-to-end Revenue Cycle Management (RCM). The company serves a diverse clientele, including medical and dental practices, hospitals, and other healthcare institutions. Owned and managed by experienced medical professionals and industry specialists, the company brings nearly 25 years of expertis

e to the field. We leverage advanced technology, including artificial intelligence and intelligent bots, to enhance our Medical and Dental RCM services. The company's Medical RCM division offers technology-driven and manual insurance verifications, authorizations, coding, billing, and accounts receivable (AR) management. Similarly, the Dental RCM division specializes in software-based and manual dental insurance eligibility verifications, dental billing, and AR management. Outsource Strategies International (OSI) is a leading provider of AI-driven revenue cycle management (RCM) solutions for medical and dental practices. With 21+ years of experience serving clients across all 50 states, we provide customized solutions - from appointment scheduling and insurance eligibility verification to coding, claims submission, denial management, AR follow-up and payment posting. Our HIPAA-compliant services modernize operations, reduce claim denials, and enhance financial performance. Our team of AHIMA/AAPC-certified coders and HIPAA-trained professionals ensures accuracy, compliance, and transparency in billing processes. By leveraging AI, expert leadership, global resources, and proven workflows, we deliver RCM solutions tailored to each practice, driving measurable results and sustainable growth.

04/21/2026

Most revenue loss doesn’t come from major breakdowns.

It comes from small misses in coding — incomplete documentation, missed codes, and preventable errors.

is designed to catch those gaps before they impact your claims.

With better coding accuracy comes:
• Fewer denials
• Improved reimbursements
• Greater control over revenue

If your current system isn’t catching everything, MedGenX can.

04/20/2026

Stay in control while handles the rest.

Routine coding tasks are automated seamlessly, while complex cases requiring expert insights are routed for human review, so nothing slips through the cracks.

Smart support for real-world coding workflows.

Interested in a free trial? Visit: outsourcestrategies.com/medgenx

04/18/2026

Most denials don’t start in billing. They start at verification.

And the scary part? They’re usually preventable.

One missed detail can turn into:

A delayed claim
Hours of rework
A frustrated patient
Slower cash flow

Verification isn’t just a task. It’s the first line of defense for your revenue. If it’s inconsistent… you’re paying for it later.
Every. Single. Time.

04/17/2026

The Golden Rule of Medical Coding: If It’s Not Documented, It Didn’t Happen.

In medical coding, assumptions are not just risky, they can lead to compliance issues, inaccurate data, and claim denials. Coders must rely strictly on Provider documentation, not interpretation.
In other words, you should ONLY code what is documented.. nothing more, nothing less.

Here’s a list of a few key reminders where assumptions can get you in some trouble-

• Unconfirmed diagnoses (outpatient setting):
Terms like “rule out,” “suspected,” or “probable” cannot be coded as definitive conditions. Instead, code the documented symptoms.

• Unstated causal relationships:
Conditions must be clearly linked by the Provider. For example, diabetes and CKD should only be coded as related if explicitly documented (e.g., “diabetic CKD”).

• Lack of specificity:
If the documentation is vague, coders cannot assign a more specific code based on assumption. When in doubt, always check with the Provider.

• Suggestive language (“consistent with”):
Diagnostic uncertainty requires clarification. Never code conditions that are not confirmed by the Provider.

• ICD-10-CM Excludes notes:
Some conditions cannot be coded together. Always follow official guidelines rather than assuming both apply.

Accurate coding starts with clear documentation and ends with disciplined adherence to the facts. When documentation falls short, the best next step is always a Provider query, not an assumption.

04/16/2026

Real-world charts aren’t always clean. However, your coding should be.

MedGenX reads clinical context, not just keywords, helping to ensure accurate, guideline-based coding across specialties.

Built for the complexity you deal with every day.

Try it for free: outsourcestrategies.com/medgenx

04/14/2026

Insurance authorization problems can stall care before it even begins — expired coverage, missing prior auth, or payer delays all block the path.

As a leading insurance authorization company, OSI works ahead of the claim, fixing coverage issues and securing authorizations so patients get scheduled without stress.

Which barrier hits your practice hardest? Vote in our poll and let us know.

04/13/2026

What if every chart had a built-in second review?

MedGenX validates codes against payer policies and documentation requirements before claims are submitted, thereby helping to reduce denials and rework.

A smarter way to code, without the guesswork.

Schedule a free trial: outsourcestrategies.com/medgenx

04/11/2026

Dental insurance can be hard to understand. Period. Even after working in this field for almost a decade now, I still to this day come across new verbiage, policies, regulations, etc. that just make my brain go 🤯

With that being said, imagine how the patients feel? Many patients walk into their appointments believing:

• Their cleanings are “free”
• Insurance will cover anything “necessary”
• Once they meet their deductible, they’re set
• Pre-authorizations/pre-determinations guarantee payment

When those expectations don’t match reality, trust takes a hit. Even when the practice did everything right.

Here are some of the most common misconceptions patients have about their dental coverage:

1. “My cleanings are free”
-Reality: Preventive services (like cleanings, exams, X-rays) are often covered at 100%, but they still count toward frequency limits (e.g., 2 per year). They may also count toward the annual maximum depending on the plan.

2. “I have really good insurance, so everything should be covered”
-Reality: Dental insurance is more like a discount plan with limits, not full coverage.
Most plans follow 100-80-50 (preventive-basic-major). There’s almost always an annual maximum ($1,000–$2,000 typically).

3. “If insurance doesn’t cover it, I don’t need it”
-Reality: Insurance companies decide based on contract.. not necessarily what’s best clinically.

4. “My insurance resets, so I should wait until next year”
-Reality: Waiting can make the problem worse (and more expensive). It can also lead to needing major work instead of minor treatment.This is super common with crowns, fillings, etc.

5. “I already paid my deductible, so everything else is covered”
-Reality: After the deductible, patients still owe coinsurance (like 20% or 50%). Coverage depends on the procedure category.

6. “My insurance will cover this because it’s medically necessary”
-Reality: Dental insurance often doesn’t follow medical necessity the same way medical insurance does. Many procedures are downgraded or denied even if clinically needed.

7. “I can go anywhere and get the same coverage”
-Reality: In-network vs. out-of-network actually matters a lot. Also fees, coverage percentages, and reimbursements can change.

8. “My insurance will pay whatever my dentist charges”
-Reality: Insurance pays based on a fee schedule (UCR). If the office charges more, the patient pays the difference.

9. “Pre-authorization means it’s guaranteed to be covered”
-Reality: It’s only an estimate. Payment can still change after claim processing.

10. “Once insurance pays, I shouldn’t get a bill”
-Reality: Insurance is not a guarantee of payment. Adjustments, denials, or downgrades can leave a balance.

💡At the end of the day, better informed patients are more confident, more compliant, and more likely to return.

$Orthopedic claims are complex, with fractures, laterality, and surgical modifiers needing to be coded exactly as payers ...$

04/10/2026

Orthopedic claims are complex, with fractures, laterality, and surgical modifiers needing to be coded exactly as payers expect.

Our orthopedics medical coding company, uses our AI-driven medical coding platform, built on DeepKnit AI, to enable compliant, audit-ready documentation and seamless EMR integration. With faster chart processing and higher accuracy, orthopedic practices gain smoother workflows and quicker reimbursements.

From documentation to reimbursement, OSI supports orthopedic practices in achieving consistency, clarity, and long-term growth.

04/09/2026

Coding shouldn’t feel like guesswork.

highlights missing details, documentation gaps, and payer conflicts, so that you can resolve issues before they impact reimbursement.

Clear insights. Cleaner claims.

Start your free trial: outsourcestrategies.com/medgenx/

04/08/2026

Physical therapy billing can break down and face delays when care is not clearly translated into claims.

That’s why, as a physical therapy medical coding company OSI uses , built on DeepKnit AI, to turn therapy notes into accurate, compliant claims. MedGenX checks time units, validates payer rules, and ensures functional improvement is captured - so your practice gets paid for the care it provides.

04/07/2026

Good health is something we often notice only when it’s missing, but building it takes constant effort, collaboration, and trust.

This World Health Day, let’s also recognize the systems, processes, and people working quietly behind the scenes to make care smoother, faster, and more reliable.

Because when everything works together, healthcare becomes more accessible for everyone.

Together for health. Always guided by science.

Address

8596 East 101st Street
Tulsa, OK
74133

Opening Hours

8	00 AM to 7:00 PM EST (Monday to Friday)

Telephone

(800) 670-2809

Website

https://www.outsourcestrategies.com/

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Gary L. Jones, Ph.D. PLLC
7136 South Yale Avenue
Layrek Clinical Research
10505 E. 91st Street, Suite 202

Our Story

Outsource Strategies International (OSI), a Managed Outsource Solutions company is globally recognized for its innovative solutions that help physician practices run more efficiently. Responsive to changing client needs, we focus on delivering business value and its commitment to sustainability. Specialized in medical billing, ICD-10 implementation support, A/R reporting, coding audits and credentialing services, our goal is to work with you and find a solution that fits your requirement. Let your concern be back office support such as payroll and accounting or even improving your revenue cycle through more clean claims, we will work closely with you and your staff to enhance your ability to realize the full potential of your medical practice.