Priority Health

04/27/2026

Dear Patients,

We would like to inform you that our office will be closed from April 29th through May 5th due to unforeseen circumstances. We understand this may cause inconvenience and sincerely appreciate your understanding during this time. We have made every effort to contact patients whose appointments will be affected by this closure via phone.

MAT Patients:

If you have not yet rescheduled your appointment, please do so immediately. There will be no provider available during the closure dates to see patients or send in medications. You must either be seen today or tomorrow, or you will need to wait until May 7th to refill your Suboxone prescription.

Weight Loss Patients:

• If you are scheduled to pick up injections on April 29th, this closure will not affect you. Staff will be available to assist you at your scheduled time.

• Please do not call to request time changes or early pickups, as we will be managing a high volume of patients.

• If your injection pickup is scheduled for next week, please note that we will reopen on Thursday, May 7th. You will need to pick up your injections on May 7th instead of May 6th.


Medication Refills and Other Concerns:

Please contact our office by 3:00 PM tomorrow, April 28th, for any medication refills or concerns. Requests made after this time will not be processed until May 7th.

We kindly ask that you take care of any necessary appointments, refills, or concerns as soon as possible to avoid disruption in your care.


Thank you for your cooperation and understanding.

03/16/2026

We love hearing from our patients! Let us know how we did and how we can keep improving by leaving a quick Google review. Your feedback helps us serve our community better! ⭐

https://www.google.com/search?q=Karen+D+Hanks+MD+Union+City+TN =0x88799dde11a5d7b7:0x4ff208b7303b16fe,3

03/10/2026

We will be closed tomorrow Wednesday 3/11
Back in office Thursday!

02/19/2026

We know… we’ve been a little quiet on here lately. 🐝
But we promise — it’s because we’ve been busy bees behind the scenes!

Our small team of three manages everything in-house-from hands-on patient care, scheduling, and insurance billing to cleaning the clinic! We truly wear all the hats, and we do it because we care deeply about the experience you have with us.

When you walk through our doors, you’re not just a number. You’re our neighbor, our community, and the reason we do what we do.

So don’t forget about us. Let us serve you!
We offer:

• Primary Care
• Weight Loss
• Botox
• Addiction Medicine
• Medicare Wellness Visits
• And more!

We may be small, but we’re dedicated, personal, and here for you every step of the way. 🤍

01/28/2026

Office hours tomorrow Wednesday
Jan 28th are 1-4.

01/26/2026

01/21/2026

Important weather information ❄️

We know many of you are concerned about the possibility of inclement weather and how it may affect appointments next week. If we anticipate being closed on Monday morning, we will contact all scheduled patients by the end of the day Sunday. If you do not hear from us, please assume we are open. We will also do our best to update our social media pages accordingly. As soon as we have more information about the remainder of the week, we will share updates promptly. We understand that some medications may be due, and we are doing everything we can to ensure you receive them on time. Please note that we do not fill controlled substances early, per office policy.

01/05/2026

Welcoming the New Year with Gratitude! 💙

Due to high patient volume, our practice is currently not accepting new primary care or weight loss patients. This allows us to continue providing focused, high-quality care to those we already serve.

We are sincerely grateful for the trust placed in us and will share updates if availability opens in the future.

12/29/2025

📣 Clinic Hours Update

• Today: Open normal hours
• Tomorrow: Open normal hours
• Wednesday: 8:00 AM – 12:00 PM
➡️ Weight loss injection pick-up only

🚪 Closed: 01/01
✅ Reopening: 01/05 for normal hours

Thank you, and we look forward to seeing you!

12/01/2025

📣 Important Policy Updates Effective 01/01/26

To keep providing safe, timely, and high-quality care, we’re implementing a few updates for the new year. Please read carefully:

1️⃣ Baptist Employee Discount
Baptist employees will continue receiving a generous discount; however, it will no longer be offered at our cost. Please ask us about the price of your specific dose at your next visit.

2️⃣ New Weight Loss Patients
Patients seeking weight loss only (without establishing primary care) will owe an $85 self-pay fee, and these visits will not be billed to insurance.
If you choose to establish primary care with us, your visit will be billed through insurance.

3️⃣ Weight Loss Injection NCNS Policy
We’ve seen a rise in no-call/no-show appointments for injection pickups. Because these are drawn up the day before as a courtesy, it’s important to arrive on time.
Moving forward, two NCNS injection pickups will result in no longer being eligible to receive injections through our office. We understand that life happens, so just give us a quick call. It’s basic courtesy and helps us avoid waste.

4️⃣ Phentermine Refill Visits
If you are coming only for a phentermine refill (with no other primary care needs), these visits will be $50 starting 01/01/26. Insurance typically does not cover weight loss services, and this reflects the time Dr. Hanks dedicates to individualized plans for calories, protein goals, and exercise.

5️⃣ Primary Care Availability
We are not accepting new primary care patients until 01/01/26. We’re grateful to have a full schedule and want to ensure we’re giving our established patients the time and attention they deserve.

Thank you for your understanding and for trusting us with your care. 💙

11/10/2025

Our office will be open Wednesday from 8:00–11:00 a.m. and closed all day Thursday.

Please make arrangements to pick up your weight loss injections and submit any medication refill requests ahead of time.

We will reopen for normal hours on Monday, November 17.

Thank you for your cooperation!

10/08/2025

💉💉💉