04/27/2026
Request for Proposal (RFP): Managed IT Support & Security Services
Organization Overview
Carter Hears! is seeking proposals from qualified IT service providers to deliver comprehensive, ongoing technology support. At Carter Hears!, we’re more than an educational consultancy, we’re champions for the Deaf and Hard of Hearing community. We partner with schools across the Southeast and beyond to create meaningful, accessible learning experiences for students. We have a distributed team that relies heavily on secure, user-friendly technology systems.
Purpose of This RFP
We are looking for a proactive IT partner, not just reactive support, who can:
- Troubleshoot day-to-day technical issues
- Strengthen our cybersecurity posture
- Support team members with varying levels of tech proficiency
- Provide strategic guidance on systems, tools, and best practices
- Create a hard drive back up of all digital files
Geographic Preference
We strongly prefer vendors who are:
Based in or have a significant presence in South Carolina
Able to provide support during Eastern Time business hours
Available for occasional onsite support (as needed) within South Carolina
Submission Instructions
Please submit proposals to: Executiveassistant@carterhears.com
Include “IT Services RFP Submission – [Company Name]” in the subject line.
Entire RFP Details: https://mariann-my.sharepoint.com/:w:/g/personal/executiveassistant_carterhears_com/IQC7ohlI-Vc2TpsKwBrlOn_AARpf2w2LOZ4wpBf9myPHqVI?e=NAqcsx