11/18/2025
Feeling overwhelmed trying to find resources for your family? You don't have to search alone. ❤️
The HEARS Family Line is here to help, empower, and support parents and families by providing resources and referrals for a variety of services, including:
Caring representatives are ready to guide you to the services you need. For support, call during their operating hours.
HEARS Family Line
📞 Phone: 1-888-55-HEARS (1-888-554-3277)
⏰ Hours: Monday–Friday, 8:30 AM–4:30 PM
💻 Website: https://ocfs.ny.gov/programs/cwcs/hears.php
Help is just a phone call away.