02/21/2026
Trauma-Informed Care
At Lavender Spectrum Health
Trauma-informed care is not a specialty service.
It is how we practice — with every patient, every day.
We assume trauma is common.
We recognize how it impacts the nervous system and physical health.
We prioritize safety, autonomy, and respect.
We actively work to prevent re-traumatization.
Why It Matters
Trauma can affect:
• Chronic pain and fatigue
• Sleep and mental health
• Cardiovascular and autoimmune conditions
• Trust in healthcare
• Ability to advocate for oneself
What may look like “noncompliance” is often a protective nervous system response.
Trauma-informed care improves outcomes for everyone.
Our Core Commitments
Safety
You deserve to feel physically and emotionally safe.
Transparency
We explain what we’re doing and why.
Autonomy
You have choices — including the choice to decline.
Collaboration
Healthcare is done with you, not to you.
Empowerment
We focus on strengths and resilience.
Cultural Humility
We recognize systemic inequities and bias.
Informed Consent
We ask permission before exams, touch, or sensitive topics.
What This Looks Like
In the Exam Room
• We set the agenda together
• We explain procedures step-by-step
• We ask permission before touching
• You can pause or stop at any time
• We offer options when medically appropriate
• We use your correct name and pronouns
In Conversation
• Curiosity instead of judgment
• Neutral, non-assumptive language
• Clear reasons for sensitive questions
• Validation without minimizing
At the Front Desk
• Confidential communication
• Transparent billing
• Compassionate scheduling policies
• Respectful language
Preventing Re-Traumatization
We avoid:
• Surprise touch
• Forced procedures
• Dismissal of symptoms
• Misgendering or deadnaming
• Talking over patients
• Judgmental documentation
Even small moments matter.
Read our trauma-informed care training materials here:
https://www.lavenderspectrumhealth.com/for-patients/services/trauma-informed-care