11/05/2025
Meet the Team: Jon “JT” Thiel | Vice President of Global Customer Support
At Core Health & Fitness, we believe great customer experiences start with great leadership. 💪
After 17 years of dedication and growth within Core, Jon “JT” Thiel now leads our global customer support team as Vice President of Global Customer Support — bringing deep product knowledge, operational expertise, and an unwavering commitment to our customers.
JT’s journey from a technical support agent to a vice president is a powerful example of how we grow talent from within. His focus on efficiency, collaboration, and delivering exceptional service continues to elevate the way we support our partners around the world.
🎥 In this video, JT shares what drives his team and how customer support is at the heart of Core’s mission — helping our customers stay up and running 24/7/365.