Shopko Optical

09/27/2022

The views ahead 🍂 can definitely make you appreciate having clear, healthy vision. Find peak times to view the fall colors in your area: https://www.travelwisconsin.com/fall-color-report

Use to share your favorite sights of the season!

The 2022 Wisconsin Fall Color Report is the most comprehensive in the state. Get the best locations for viewing fall colors on our peak fall foliage map!

07/20/2022

We can't wait to see you at the Fitchburg Center Farmers Market tomorrow!

Tomorrow is the day! Make sure you stop by the market to see our amazing vendors and to partake in a scavenger hunt with Shopko Optical and Green Bay Packers!

Jared Abbrederis will be taking photos and signing autographs from 3:30-5:30. Free vision screenings will also be available.

We will be offering Chocolate Shoppe Ice Cream Co., benefiting Fitchburg Lions Club, and live music by Shelley Faith. Bring your kids and join in on the goodie bags, balloon animals, face painting, and fun!

04/21/2021

Dr. Avgoulas enjoys providing you quality eye care in a calm and friendly environment and spends her free time enjoying the views and community in the downtown Madison area. Visit Dr. Avgoulas today: https://bit.ly/32DVY7j

04/12/2021

Do you recognize this famous local landmark? If not, it may be time to schedule an eye exam at one of our 6 convenient Madison area locations! To schedule: https://bit.ly/3tbIP0M

Click to learn 10 things at the attraction you might have seen before but may have escaped your eye 👀 https://bit.ly/3dbWwra

01/19/2021

Wisconsin, we’ve got you covered! Shopko Optical Verona is an in-network provider for DeltaVision along with many other major insurance plans. Make your appointment today: https://bit.ly/2LMsFuq

12/30/2020

At Shopko Optical Verona, we accept most major vision plans including EyeMed, DeltaVision, UHC Vision, Davis Vision, Superior Vision, Anthem, and many more. We are also an open access provider for VSP. For more information and to verify coverage, please call us at 608-653-6218.

09/28/2020

There's a new optical center near you! We've opened at 631 Hometown Cir in Verona. Now accepting appointments: https://bit.ly/34zC1k2

08/20/2020

POSITION SUMMARY:
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE
•Provide excellent customer and patient service according to company and
Optical Center standards
•Analyze patient eyewear needs
•Recommend specific lenses, lens coatings and frames to satisfy patient needs
•Assist patients in selecting frames according to style and color. Ensure frames
are coordinated with facial and eye measurements and optical prescriptions
•Order and dispense eyewear accurately and professionally
•Assist patients with proper frame repairs and adjustments
•Show patients how to insert, remove and care for their contact lenses
•Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS
•Maintain a complete knowledge of third-party plans and claims
•Explain promotions and special lens offerings to patients and customers
•Balance accounts
•Prepare work orders containing specific instructions for Optical Lab
•Process medical billing information
•Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
•High School Graduate or equivalent
•To become Certified, teammate must complete Shopko OCE Certification
requirements and calendar modules
•Previous experience in an office and/or optical dispensing is preferred
•Able to handle multiple customer interactions/phone calls at a time
•Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
•Ability to effectively communicate at all levels within the organization through written
and two-way verbal communication
•Able to read and write at a high school graduate level
•Able to sit or stand for extended periods of time
•Able to operate various office equipment (e.g., personal computer, telephone, fax
machine, copier, etc.)
•Ability to lift 10 to 20 pounds
•Ability to see (Near, Distance, Color, and Depth Perception)
•Manual and finger dexterity, as well as hand/arm steadiness
•Ability to grip and hold items
•Good eye and hand coordination
•Able to operate a cash register, various optical equipment and tools
•Able to work normal and/or extended (evenings, nights, and weekends) office hours
to meet established deadlines

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.