11/05/2025
Q&A with Heather Mullally, Area Director at Suncrest Hospice
In honor of National Home Care & Hospice Month, we’re highlighting the important collaboration between two fields that work hand in hand to support patients and families. Heather Mullally shares how the partnership between Suncrest Hospice and Hillendale Home Care ensures seamless, compassionate care, where clinical expertise meets around-the-clock comfort and companionship. Read her thoughtful response below 👇
Q: How do home care and hospice work together?
A: Hillendale Home Care and Suncrest Hospice work together to bring patients and families a more complete model of support. Hospice provides clinical care, symptom management, and emotional guidance during the final stages of life, while home care offers around-the-clock companionship and daily assistance that help patients remain safe, comfortable, and cared for in their own homes.
The daily coordination between our teams makes all the difference. Suncrest Hospice provides clinical expertise, nursing visits, and emotional support for patients and their loved ones, while Hillendale caregivers deliver around-the-clock companion care, ensuring safety, comfort, and peace of mind. This partnership allows families to experience continuity of care knowing that both agencies are working hand in hand toward the same goal: the best possible outcomes for those we serve.
A recent example perfectly captures this collaboration in action. When a Hillendale case manager reached out with an urgent need for a mouth swab to keep a patient comfortable, the Suncrest team responded immediately, delivering the supplies within the hour. It is this kind of real-time communication and teamwork that defines the partnership and ensures patients’ needs are always met with compassion and efficiency.
Behind every visit and every plan of care is a shared belief that exceptional care begins with collaboration. Together, Hillendale Home Care and Suncrest Hospice are proud to uphold a standard of service focused on dignity, comfort, and quality of life at every stage of the journey.
