Western Reserve Independent Living Center

02/19/2026

Do you struggle with those automated phone systems that say things like “Please say your request” or “I didn’t understand that”? Those are called IVR systems — Interactive Voice Response menus — and they’re supposed to make things easier. But for people with speech impairments, hearing loss, cognitive disabilities, or anyone who doesn’t speak “clearly enough” for a machine, they can turn a simple phone call into a nightmare.
This article from Goodwill Easterseals Miami Valley really hits home. It talks about how voice‑only IVR systems can shut people out of basic tasks like paying bills, and why we need better, more accessible options — like bringing back keypad input for everyone.
Take a look and tell us: Do YOU have trouble with IVR systems? What would make them easier to use? https://gesmv.org/post/Can-You-Hear-Me-Now-The-Challenges-of-Interactive-Voice-Response-IVR-Systems?fbclid=IwY2xjawQER3RleHRuA2FlbQIxMABicmlkETJoUmVHb1ZLamFWZ2JLc1dYc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHswI7qr8tb05JsRrsXwdZSYvwlQWBlwEaJYRbTdU0jxf77APL7DbPp4hQHE2_aem_cr24TWWbCguZtWaJyjrJRg

“I’m sorry, I didn’t understand your request. Can you please repeat that?” I hear these phrases…

02/18/2026

Looking for something to do and want to explore somewhere new?
Did you know that Cleveland was one of the first cities in the country to adopt a full ADA Transition Plan? Cleveland offers sensory‑friendly attractions, barrier‑free outdoor spaces, and inclusive services for all types of visitors. Whether you use a wheelchair, a white cane, or an interpreter, Cleveland is ready to welcome you.
Check out these helpful accessibility resources from This Is Cleveland and Destination Cleveland:
➡️ Visitors Who Are Blind & Low Vision
➡️ Visitors Who Are Deaf & Hard of Hearing
➡️ Visitors Requiring Mobility or Health Equipment
➡️ Accessible Transportation

We wish every city offered not just strong accessibility, but also a guide like this—something that actually helps you understand how accessible your community is. Cleveland sets the bar high with this feature, and it’s a game‑changer for anyone planning a visit.
Imagine if every city made it this easy.
Does your city offer anything like this?
If not, maybe it’s time to start asking for it.

https://www.thisiscleveland.com/planning-tools/visitor-services/accessibility?fbclid=IwY2xjawQC13NleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEe3Zb5fME_j5A1SJNsaQa39OYe3O1wbxP9dfawXrSa7hWvee7kb3A3dBd80Cg_aem_9Ch_5pXeuuZ7INLBmyuCNQ

Destination Cleveland strives to provide people with disabilities the information they need to fully enjoy their visit to Cleveland.

02/18/2026

Good to Know!

We're looking for Furniture and houseware/kitchenware at the St. Vincent de Paul Thrift Store Mahoning Thrift Store & Donation Center in Boardman!

These particular items are in high-demand right now due to the Phoenix House response and in-store sales. If you're in Spring-cleaning mode, our Donation Center in Boardman is ready and happy to receive your gently-used items.

THANK YOU for always supporting the Society of St. Vincent de Paul Mahoning District Council, Inc.

02/17/2026

🌟 Random Acts of Kindness Day 🌟

At WRILC, we’re reminded every day that kindness isn’t just a gesture — it’s access, inclusion, and community in action.

A small act can change someone’s whole day:
• checking in on a neighbor
• offering a ride or a helping hand
• holding the door
• sharing a smile or a kind word
• supporting someone’s independence in whatever way they choose

Kindness strengthens our communities and makes them more welcoming for people of all abilities. Today is a great day to spread a little extra care — and to remember that kindness is powerful every single day.

💙 Let’s lift each other up.

02/17/2026

Not all disabilities are visible. 💡

Many people live with conditions that affect mobility, energy, hearing, vision, mental health, or cognitive processing—even when those needs aren’t immediately apparent.

A little kindness, patience, and respect can make a big difference. We all bring unique strengths to the table, and every piece matters. Avoid assumptions, stay open, and remember: accessibility and understanding benefit everyone.

Not all disabilities are visible. 💡

Some people may have conditions that affect mobility, energy levels, hearing, vision, mental health, or cognitive processing—even if you can't see it.

Kindness, patience, and respect go a long way. We all bring different pieces to the puzzle, and all are needed. Avoid assumptions and remember: accessibility and understanding benefit everyone!

02/12/2026

Shoutout to The Center for Disability Empowerment and for sharing this week’s Toolkit Tuesday on moving out on your own. Thank you for providing accessible, practical resources that support young people gaining independence. Check out their Toolkit Tuesdays at https://www.facebook.com/CtrforDisabilityEmpowerment for more great tools and tips.

02/11/2026

Did you know that students with disabilities are protected under the Americans with Disabilities Act (ADA)? Both public and private colleges and universities are required to ensure equal access to postsecondary education for all students with disabilities.
If you’re a student who needs accommodations, a great place to start is this FAQ page: https://adata.org/faq/what-are-public-or-private-college-universitys-responsibilities-students-disabilities?fbclid=IwY2xjawP5lDlleHRuA2FlbQIxMABicmlkETE0OXp2eU1FTVhOb29tYllSc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHuUO3_nlhtUr3AAKhXapK75-JkC1l5csaNIBv4YNwHPt5aplxqypzKx_0iHD_aem_wLamuM1rWBz82PwlXOyAuQ

Did you know that students with disabilities are covered under the Americans with Disabilities Act? Both public and private colleges and universities must provide equal access to postsecondary education for students with disabilities. If you need accommodations, start by checking out our FAQ page here: https://adata.org/faq/what-are-public-or-private-college-universitys-responsibilities-students-disabilities

02/11/2026

Please enjoy the February 2026 Edition of Independent Living, WRILC's Consumer Newsletter.
If you would like to receive an email or mailed copy of this newsletter by the first of each month, please call us and find out about the benefits of being a consumer with WRILC: 330-372-3325. You can also check out our website for other accessible options. www.wrilc.org https://server3.charityadvantageservers.com/Client/WESTERN_RESE

02/06/2026

CCBDD is already beginning to promote our next event, the Abilities Rock Carnival and Dance Party! Mark the date on your calendar for the Abilities Rock Carnival & Dance Party, scheduled for Saturday, March 21st at Waypoint 4180 in Canfield, OH. This lively celebration, in honor of Developmental Disabilities Awareness Month, promises something for everyone with a wide range of accessible carnival games, balloon artists, face painting, a DJ dance party, light carnival snacks, magic shows, a quiet sensory room, and much more. NEW this year, we are offering a quiet hour for guests who prefer a less crowded and quieter environment. This special time will be from 10:00 - 11:00 am. We will also have our traditional sessions: 11:00 am - 1:30 pm and 2:00 - 4:30 pm.
We are charging $5 per person for this event to help ensure all guests that register plan to attend. Registration is due by March 5th.
Guests can register for the event and pay online this year. Here is the event registration link:
https://fairhavenfoundation.networkforgood.com/.../97147...
We hope to see you there!

02/05/2026

❤️ Tomorrow is National Wear Red Day! ❤️
The nation goes red in February as communities everywhere unite to raise awareness for heart disease — the No. 1 killer of women.
Wear red to be seen, to be counted, to be heard, and to make an impact. Together, we are stronger than heart disease and stroke.
Who do you wear red for?

https://www.goredforwomen.org/

02/04/2026

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