01/07/2026
In our new video series, Behind the Research, we hear from CGAP experts about the work and insights driving financial inclusion forward. Today, we hear from Sai Krishna Kumaraswamy on why competition matters for financial inclusion.
Despite remarkable progress in financial access over the last 15 years, many financial markets worldwide are not truly competitive—and that limits the value people and small businesses actually derive from financial services.
Competition and innovation are two sides of the same coin. While the financial inclusion community has engaged extensively on innovation, very little attention has been paid to competition.
Sai's message to financial authorities is clear: competition is a powerful driver of financial inclusion, and they already have the tools to promote it without undermining stability, integrity, or consumer protection. The key is applying a competition lens to the work already underway.
When markets are open and contestable, they deliver true choice and value to people and small businesses and ensure that finance truly works for them.
Watch the video below to learn more 👇
In the first episode of our new series, "Behind the Research," CGAP's Sai Krishna Kumaraswamy discusses why competition is essential for financial inclusion—...