Odyssey Management Dental Speaking & Consulting

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Odyssey Management Dental Speaking & Consulting

Are you looking for a combination of inspiration and education?

Teresa Duncan combines her management experience with industry insight to consistently deliver the most current knowledge to her audiences.

01/30/2026

What should you do when your dental practice gets hit by ransomware? Many think they’re too small to be a target, but that’s exactly why attackers go after them.

This episode breaks down what really happens when a ransomware attack hits a dental office. You’ll learn why smaller practices are often targeted, what ransomware groups usually demand, and why paying doesn’t guarantee you’ll get your data back. The discussion also explains what to do after a breach including notifying patients, meeting HIPAA requirements, and understanding state breach laws. It’s a clear look at the real steps dental offices face when their data is compromised.

Want the full story and all the insights? Watch the full episode 157: "The One Mistake That Could Wipe Out Your Dental Practice Overnight"

01/29/2026

Never start working without a signed contract. Ever!

Too many dentists learn this the hard way. Without a signed agreement, you’re exposed. No clarity on pay, responsibilities, or what happens if things go wrong. A contract protects your time, your income, and your reputation. Get it signed, reviewed, and in writing before you pick up the first patient file.

Watch the full podcast: Nobody Told Me That EP 161 The Real World of Dentistry No One Prepares You For

01/28/2026

Missed the 2026 Coding Update webinar? No worries! The replay is ready for you. Make sure your team stays on top of the latest changes so claims don’t get rejected and documentation headaches don’t pile up.

Watch the replay now for free at the link below 👇

01/27/2026

Just 2 spots left for the professional workshop Beyond the Operatory! March 6th is your chance to map out what comes next in your career.

Spend the day with a small group of colleagues who are ready to elevate and share their skill sets!

Are you ready for what's next? ➡ https://www.odysseymgmt.com/bto

01/23/2026

Many dental offices face growing administrative challenges, especially when it comes to insurance denials. Dr. Christie Bateman breaks down why appealing denials is an important part of the process and how awareness between the front desk and the dentist can make a difference.

She explains what information insurance companies often look for, how simple steps like adding a photo or brief clinical note can help, and why most denials go uncontested even when they could be reversed.

01/22/2026

Stop believing everything you hear! Start asking for proof.

Blind trust can lead to bad decisions. Before you repeat or act on something, take a moment to verify it. Ask for data, check credible sources, and confirm facts yourself. The smartest professionals question what they hear, because truth isn’t proven by popularity, it’s backed by evidence. -with Amrita Feiock

Watch the full podcast: Nobody Told Me That EP 161 The Real World of Dentistry No One Prepares You For. Link's waiting in the comment 🎧

Thank you to Synergy Dental Partners for supporting this episode of NobodyToldMeThat! 🎧

01/21/2026

Dental billing shouldn’t feel like a constant uphill climb but lately, it does. Same effort, same hours, yet claims linger, explanations shift, and consistency feels out of reach. The frustration isn’t about effort. It’s about a system that keeps moving the goalposts.

In Episode 166 of Nobody Told Me That, I’m joined by my friend and Dental Revenue Network member Brooke Bird to talk about why billing feels more complicated now than it did even a few years ago.

In this episode, we discuss:

✅ Why claims now require far more follow-up than before
✅ How payer quirks and clearinghouse changes slow payments
✅ What aging accounts are really telling you
✅ Practical ways to tighten systems without burning out your team

🎧 Tune in to the episode and let me know in the comments: what’s been your biggest billing frustration lately?

01/20/2026

Registration is open for Practice Management Power Day in Denver! I’ve gathered a group of speakers who understand the challenges you face and have the experience to help you lead your office.

Check out the lineup and register before May 31st to save your seat with Early Bird pricing. See you there!

01/19/2026

Are you responsible for managing insurance and the office? Lucky you! Either job is busy, exhausting but rewarding. When I was asked to return to San Antonio I was thrilled because the TDA audience is FUN! Let’s learn together while having a good time. Yes, it’s possible.

On Thursday, May 7, I will lead two sessions of Dental Insurance in a Day. We’ll spend the morning and afternoon walking through the insurance process to ensure your claims are handled correctly. It’s for both in- and out-of-network offices. On Friday, May 8, join me for TDA’s first Front Office Forum. These roundtable discussions are good for your administrative soul. Every time I lead these, I can see the connections and knowledge being shared. It’s pretty awesome to see.

Register now to secure your spot in these sessions. I look forward to seeing you in San Antonio!

01/16/2026

I'm happy to announce that registration has opened for Practice Management Power Day! It's designed for those of you who always want more CE, more interaction, just more of everything. I understand - that's how I am with CE as well. Check it out and grab your spot before Early Bird ends or it fills up!

🔗 https://www.odysseymgmt.com/pmpd

01/15/2026

Why Insurers Are Watching Your Fillings More Closely.

Dental insurance fraud monitoring is shifting in new directions. The number of direct restorations such as fillings is increasing and catching the attention of insurers like Delta. Traditionally, fillings were not high on the list of fraud triggers, but the rise in frequency has changed that. Improved preventive care could help reduce these concerns, yet insurers are now requesting radiographs for fillings more often.

This growing trend highlights the need for dental offices to stay informed and ensure proper documentation in their daily operations.

01/10/2026

Quick correction to something I said on the latest coding webinar. At least I have good friends who aren't afraid to tell me I messed up! 😄

Address

Washington D.C., DC

Website

https://www.odysseymgmt.com/, https://www.youtube.com/@odysseymgmt, https://www.dentalrevenuenetwork.com/

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Talking Insurance & Management!

Teresa brings energy and knowledge to her audiences. Her classes are full of fun and learning - even when we’re reviewing pages of insurance reports (like the picture above!)

She started out in the dental office then moved into speaking/consulting. She recently decided to concentrate on the speaking part of her business and limited her consulting time. Teresa works with several dental corporations as an adviser and KOL (key opinion leader). She has her finger on the pulse of insurance and management issues.

Take a look at her website and articles and then listen to her podcast to learn more about her style. Thanks for stopping by!