01/15/2026
Every Veteran's Health Care Experience Matters to Our Team--
At DC VAMC, your care experience is measured by the feedback you share when completing a Survey of Healthcare Experiences of Patients (SHEP). You may receive the voluntary survey via email or postal mail following an inpatient stay or outpatient appointment at the DC VA Medical Center or a VA CBOC.
Your feedback is important and helps us to improve. If you receive a SHEP, please complete and submit the survey. Also, if you have had a positive experience or have concerns about a recent appointment at a DC VAMC facility, please call the Office of Patient Experience and Advocacy, 202-745-8588.