Northwest Connecticut Public Safety Communication Center

Northwest Connecticut Public Safety Communication Center Official page of Northwest Connecticut Public Safety Communications Center. This page is not monitored 24/7. Emergency Communication Center

Call 911 to report all emergencies - text 911 if you cannot call.

We’re incredibly proud of our dispatcher who provided critical instructions and calm support during this morning’s deliv...
07/29/2025

We’re incredibly proud of our dispatcher who provided critical instructions and calm support during this morning’s delivery. It’s moments like these that remind us how important every link in the chain is. Amazing teamwork by everyone involved. Congratulations to the family on their new baby boy!

Kudos to the exceptional team of providers who contributed to the successful delivery of a healthy baby boy this morning, right here in Bethlehem! Northwest Connecticut Public Safety Communication Center played an instrumental role in this process, along with Bethlehem Volunteer Fire Department, Hatzalah EMS, and Connecticut State Police - Troop L Litchfield. Great team work by all!

This week, we proudly recognize and celebrate the incredible work of our 911 telecommunications staff. You are the calm ...
04/17/2025

This week, we proudly recognize and celebrate the incredible work of our 911 telecommunications staff. You are the calm in the chaos, the steady voice in every emergency, and the lifeline between our communities and first responders.

Your dedication, professionalism, and ability to remain composed under pressure do not go unnoticed. We would like to extend a heartfelt thank you for your tireless efforts, day and night, to keep everyone safe.

You are truly the unsung heroes behind the scenes — and this week, we celebrate YOU. 💙📞🎧

Today, on Veterans Day, we honor and thank those who have served our country with courage, dedication, and sacrifice. We...
11/11/2024

Today, on Veterans Day, we honor and thank those who have served our country with courage, dedication, and sacrifice. We are especially grateful for our team members who are veterans, your service to both our nation and our community is truly appreciated. Thank you for all that you do.

On August 18th, our team at Northwest CT Public Safety (NWCTPS) worked tirelessly to support the communities of Seymour,...
08/23/2024

On August 18th, our team at Northwest CT Public Safety (NWCTPS) worked tirelessly to support the communities of Seymour, Oxford, Naugatuck, Middlebury, Woodbury, Southbury, and beyond. With 574 emergency and 532 non-emergency calls, we faced an incredibly high volume—averaging 87 calls per hour at the height of the storm. We're grateful for our dedicated staff, many of whom live in the areas impacted, and the resilience of our communities and services during such a challenging time.

As a regional dispatch center, we were able to efficiently bring in mutual aid from towns less impacted by the storm, ensuring that help was always available where it was needed most. As we move forward, we will rebuild together as a community, and NWCTPS will continue to support everyone throughout the process. Stay safe, and remember we're always here when you need us. 💙

Ansonia Rescue and Medical Services
Ansonia Fire Department
Beacon Hose Co. No. 1
Bethany Volunteer Fire Department
Bethlehem Firefighters Association
Bethlehem Ambulance Association, Inc.
Derby Fire Department, Derby, CT
Storm Engine Co./Ambulance Corps Co. 2
Middlebury Volunteer Fire Department
Middlebury Police Department
Naugatuck Emergency Medical Services
Oxford Ambulance Association
Oxford Center Volunteer Fire Company
The Volunteer Fire Department of Prospect, Inc.
Roxbury Volunteer Fire Department
Seymour Ambulance Association
Seymour Fire Dept.
Southbury Ambulance Association
Waterbury Police Department
Wolcott Volunteer Ambulance Association
Woodbury Volunteer Fire Department
Woodbury Ambulance Association
Valley Emergency Medical Services

Big thanks to everyone who joined in to celebrate Telecommunicator Week! Your support means the world to all the hardwor...
04/22/2024

Big thanks to everyone who joined in to celebrate Telecommunicator Week! Your support means the world to all the hardworking call takers and dispatchers out there keeping our communities safe.

Today begins National Public Safety Telecommunicator Week, and we want to recognize the critical work our call takers an...
04/14/2024

Today begins National Public Safety Telecommunicator Week, and we want to recognize the critical work our call takers and dispatchers do 24 hours a day, seven days a week. They are the first point of contact for callers in emergency situations. They are the calm voice on the other end of the phone reassuring callers that they are not alone and that help is on the way, all while ensuring officers receive needed information to respond.

Their composure and expertise as the "first" first responders is admirable. Whether it is a police, fire or medical emergency, they work hard to get the needed services provided as quickly as possible. They perform an invaluable job.

Please join us in recognizing our telecommunicators for their dedication, professionalism, and commitment to service.

Come visit our booth at Post University and learn more about the opportunities and growth we offer!
04/04/2024

Come visit our booth at Post University and learn more about the opportunities and growth we offer!

Visit Joe and John at the Job & Internship Fair today from 12:30-3:30.Courtyard By Marriott Waterbury63 Grand Street, Wa...
03/15/2024

Visit Joe and John at the Job & Internship Fair today from 12:30-3:30.

Courtyard By Marriott Waterbury
63 Grand Street, Waterbury

Come see us today until 3:30 for opportunities to work in the emergency services field!
03/15/2024

Come see us today until 3:30 for opportunities to work in the emergency services field!

TODAY! Meet with more than 30 area employers during today's Job and Waterbury Promise Internship Fair, taking place from 12:30 p.m. to 3:30 p.m. at the Courtyard by Marriott Waterbury Downtown.

Featuring:
City of Waterbury
CliftonLarsonAllen (CLA)
Connecticut Air National Guard
Connecticut Community Foundation
Connecticut Judicial Branch - Experiential Learning Program
Connecticut Transportation Solutions, LLC
Eversource Energy
FD Community Federal Credit Union
Frankies Enterprises, Inc.
GKN Aerospace
Greater Waterbury YMCA
GT Independence
Ion Bank
Ion Solar Pros LLC
Ion Solar Pros LLC
Jaci Carroll Staffing Services Inc.
M&T Bank
Marrakech, Inc.
McCall Behavioral Health Network
NCE Homecare
NEST
New Foundations Inc.
Northwest CT Public Safety Communication Center
Park Central
Post University
Powerstation Events
Quassy Amusement Park Inc.
Saint Mary's Hospital
Thomaston Savings Bank
Traver IDC
UniMetal Surface Finishing LLC
University of Connecticut
University of Connecticut - Human Resources
We Do Life...Together, A Division of ICES, Inc.
Webster Bank
Wheeler Clinic Inc

Address

95 Union Street
Waterbury, CT
06706

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