What are the opening hours?

Monday 8am - 8pm Tuesday 8am - 8pm Wednesday 8am - 4:30pm Thursday 8am - 8pm Friday 8am - 4:30pm

Caritas Family Solutions

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United States
Waterloo, IL
Caritas Family Solutions

We inspire courage and resilience within our community. Since that time, we have expanded to additionally serve individuals with developmental disabilities.

Together, we help individuals conquer mental health challenges, developmental disabilities, and substance use disorders, empowering everyone to lead fulfilling lives. Human Support Services, a nonprofit, tax-exempt organization, was founded in 1973 to provide a local source of mental health services in Monroe County, Illinois. Human Support Services is now the major provider of behavioral healthcare services in Monroe County. Current services include:
~ A full range of outpatient mental health services
~ An affordable housing program for persons with disabilities
~ A day and work services program for persons needing assistance in acquiring vocational and independent living skills and experience
~ DUI/DWI services and prevention services

All services are provided on a non-discriminatory basis with disregard for race, color, creed, sex, national origin or handicapping condition.

01/08/2026

As Caritas grows, we’re honored to add two HSS legacy events to our 2026 calendar. In addition to the Heart & Soul Gala in February, we now have even more opportunities to celebrate the successes of the people we serve—Trivia Night in March and the Shine Your Light Gala in June.

Mark your calendars now!

01/07/2026

Whether you’re cutting out clutter or making room for those new holiday outfits, your gently used clothing can bring new hope to local children, families, and individuals in need. Drop off your unused clothing items at any of four donation boxes throughout Southern Illinois or call for a pickup.

Download flyer for details: https://bit.ly/4biZMPO

01/06/2026

It’s a little over six weeks to our grandest event of the year! Get your tickets now to celebrate Caritas’ courageous clients and compassionate staff at the 13th annual Heart & Soul Gala coming up Saturday, February 21.

To support our work as well as your business, consider becoming a Heart & Soul sponsor. We have a variety of opportunities to meet any budget.

For tickets or sponsorships, visit https://bit.ly/3Y4HuKb

01/01/2026

From the Caritas family to yours, warm wishes for a 2026 filled with peace, health, community, and love.

12/31/2025

As we close out the year, our hearts are full of gratitude. Thanks to your generosity, Secret Santa brought joy to those we serve:

🎁 34 residents in CILA
🎁 30 low-income seniors at Fox River
🎁 1,328 youth in Foster Care
🎁 58 families receiving support

Because of you, the holiday season was brighter for so many. Thank you for making magic happen.

12/30/2025

Ameren Corporation is donating $500 for every St. Louis Blues power play goal this season and we need your votes!

Choose Caritas in the Ameren Power Play Goals for Kids program at https://bit.ly/4rl4ke4

Vote daily (once per day) now through Jan 31st.

12/26/2025

Today begins seven days of celebration of the seven principles of Kwanzaa: unity, self-determination, collective work, cooperative economics, purpose, creativity, and faith.

Caritas wishes all a joyful holiday season!

12/25/2025

Wishing you and yours all the love, warmth, and joy the season can bring.

12/22/2025

Vote for Caritas in the Ameren Corporation Power Plays for Kids program at https://bit.ly/4rl4ke4 and help us support kids and families across Southern Illinois.

You can vote every day through Jan 31st to give us a chance to win $500 for every St. Louis Blues power play goal.

12/17/2025

Are you and your family looking to make an impact before the holidays come to a close? With your donations, Caritas can continue to provide year-round support for the children, families, adults, and seniors we serve. Make your year-end donation at https://bit.ly/37UtucW

12/15/2025

Your vote helps fuel foster care, adoption, counseling, youth residential services and so much more through Caritas for kids and families in need.

Vote for us to win a $500 donation from Ameren Corporation for every St. Louis Blues power play goal.

Cast your vote at https://bit.ly/4rl4ke4 Remember, to vote once a day through Jan 31st!

Address

8601 W Main Street Ste 201
Waterloo, IL
62223

Opening Hours

Monday	8am - 8pm
Tuesday	8am - 8pm
Wednesday	8am - 4:30pm
Thursday	8am - 8pm
Friday	8am - 4:30pm

Website

http://www.caritasfamilysolutions.org/

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Our Story

Help and hope.

That is what we give here at Human Support Services.

To the individual who comes through our doors battling a mental illness, Human Support Services is the help she needs to rediscover her best self. Our counselors and doctors are her guides to a renewed sense of wellness and hope for the future.

For the young man with developmental disabilities, we are the second home he has longed for, a place where his abilities are celebrated. Our aides and therapists are the instructors and support he needs to help him become a meaningful member of our community.

Over the last 45 years, HSS has been giving help and hope to the families of Monroe County and beyond.

As our communities have grown in size, HSS has evolved to meet the changing needs, from increasing our residential capacity for clients with developmental disabilities, to expanding our mental health counseling services.

We know a community is only as strong as each of its members, and we’re here for each and every one.

That’s why programs like our work services program, which helps people acquire vocational and independent living skills and experience, are so important.

In every service we provide, we’re simultaneously looking at the needs of the individual and the lasting impact on the big picture.

With help and hope, we’re building a stronger community for us all.

We thank all those who continue to support Human Support Services, and our mission to provide high quality, comprehensive services to Monroe County residents with mental health, developmental disabilities and substance abuse needs.

Human Support Services, a nonprofit, tax-exempt organization, currently provides: ~ A full range of outpatient mental health services ~ An affordable housing program for individuals with intellectual and developmental disabilities ~ A work and training program for persons needing assistance in acquiring vocational and independent living skills and experience ~ Substance use recovery and prevention services All services are provided on a non-discriminatory basis with disregard for race, color, creed, s*x, national origin or handicapping condition.

To learn more about HSS, our programs or services, please visit http://hss1.org, find us on Facebook, or call 618-939-4444.