12/19/2025
WE ARE HIRING!!! Full time Patient Care Coordinator position at our Watertown location.
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. This role is vital in ensuring smooth patient flow, accurate communication, and exceptional administrative support within our audiology practice. The ideal candidate will possess strong office skills, a strong ability to multi task, attention to detail is a must, a compassionate and outgoing attitude, and familiarity with medical terminology and compliance to provide outstanding patient service and support daily operations.
Duties
Greet patients and assist them with check-in and check-out procedures
Schedule, confirm, and reschedule patient appointments efficiently
Collect and verify patient information, insurance details, and update records accurately
Communicate effectively with patients regarding appointments, treatments, and follow-up care
Support the audiology team by managing administrative tasks such as filing, data entry, and correspondence
Handle patient inquiries via phone or in person with professionalism and empathy
Maintain confidentiality of patient information in compliance with HIPAA regulations
Assist with billing procedures and insurance claims processing as needed
Ensure the waiting area remains organized and welcoming
This position offers an opportunity to be an integral part of a compassionate healthcare team dedicated to providing excellent patient care. The ideal candidate will be detail-oriented, personable, and capable of managing multiple responsibilities in a fast-paced environment.
Qualified candidates must submit a resume to Angela Arends at angela@2ears.com for consideration.
