04/16/2026
EHR Implementation Update
We’re excited to share an update on our new Electronic Health Record (EHR) system!
Our soft rollout began on 04/06/2026, and we are continuing to expand use across the agency. Broader rollout is underway, with full implementation expected by 06/01/2026.
As we move forward, we kindly ask for your continued support:
Please ensure we have a valid, active email address on file so you can access documents and services through the new system
If your provider has not requested this yet, please call the main office—Tiffany will be happy to assist you
If you receive Case Management (CM) services, you can also notify your CM, and they will take care of it for you
This system will allow you to review and sign documents from home, your car, work, or anywhere you can access the portal. You’ll also have access to your own client portal for a smoother, more efficient experience.
Need a note for school or work? Simply call, and we can quickly access it through the EHR and send it to you electronically—just one of the many benefits of this new system!
As we transition, all paper documents will be moved to a HIPAA-compliant location for secure scanning. This ensures that your paper records can be safely added to your EHR file and easily accessed when needed.
We understand that change can be challenging, and it may not feel comfortable for everyone—we truly get that. Our team will work with you every step of the way and do our best to minimize any impact on your experience. Our goal is to make this transition as smooth as possible while continuing to provide the care and support you expect.
We appreciate your patience as we continue this transition and work through any minor delays or adjustments. Our team is committed to making this as seamless as possible.
We’re telling you—this is going to be something awesome!
Thank you for your continued trust and support!