09/30/2022
The policies below were implemented in 2016 and have not changed… I have had an ALARMING amount of late cancellations and no shows. Please review the policies below. Thank you!
All massages are by appointment only...
Cancellation Policy:
I understand that unanticipated events happen occasionally in everyone's life. Emergencies can arise and illnesses do occur at inopportune times. If you have a fever, unknown infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. I will do my best to give advanced notice if I am closing or need to cancel due to bad weather/illness/emergency and I ask you to do the same. Late cancellation due to emergency, same day illness, or inclement weather will generally not result in any missed session charged, but this is determined on a case-by-case basis. In the desire to be effective and fair to all clients, the following policies must be honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged the 50% of the service fee for the first missed session and 100% of the service fee for each session after that. This amount must be paid prior to your next scheduled appointment... NO acceptions... In case of 3 cancellations that are made with less than 24 hours notice, the client will be officially dismissed from recieving massage services at Body Logic Massage.
No-Shows
Anyone who either forgets or consciously chooses to forgo their appointment will be considered a "no-show." They will be charged 100% for their "missed" appointment. This amount must be paid prior to your next scheduled appointment... NO acceptions. In case of 2 "no-shows" the client will be officially dismissed from recieving massage services at Body Logic Massage.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full"session amount. Out of respect and consideration to myself and other clients, please plan accordingly and be on time.
Inappropriate Behavior Policy
Massage therapy is for relaxation and therapeutic purposes ONLY. There is absolutely NO sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited I may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.
Thank you all for your time in reading the above policies!
Lynsey Fix, LMT
920-344-7681