07/23/2025
BIG NEWS:
We have partnered with Nimble Rx to bring you a new chat service. There may be some growing pains, but when we all get accustomed to the change, it will be awesome. There are a few IMPORTANT things you need to know:
1) Our old messaging system will no longer work, effective today. You will get a text from the number “39143”. It will look like the attached photo. (That may not come until we have something ready for you.)
2) When you have something ready, a separate text with a link will be included. Please DO click on this link to engage with our messaging service. If you have questions, you can ask them right there. If not, you can see what we have ready for you. The only issue is that it does
3) We will be monitoring this chat throughout the day, but we are still working and this is new for us, so please be patient if you don’t get an immediate response. We will answer.
4) If we have enough people to engage in the chat service, in two months, they will install an online payment platform. You will then be able to sign for your prescriptions and check out before you get to the store and avoid having to wait.
5) If your phone is old and out of date like mine, you may not be able to get the link. You should still get the texts. Please let me know when you come in if you can’t open the link.
6) if you want to opt out of the texts, just reply STOP to the initial text or tell us when you come in.
7) Please be patient as we navigate this change. Good things are coming…we just have to work through the growing pains.