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Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Friday 10am - 6pm

BAC Office

The “B-A-C” in BAC Office stands for

Billing
Administration
Credentialing

04/15/2026

Big news for Hawai‘i Medicaid behavioral health.

The Community Care Services (CCS) procurement is moving toward a July 1, 2026 implementation timeline, and we’re closely following official updates as they become available.

At BAC-Office, we know changes like this matter to providers, practices, and the patients they serve. We’ll continue sharing updates and helping our community stay informed and prepared.

04/07/2026

🌍💙 Today we celebrate **World Health Day** and recognize the importance of health, wellness, and access to quality care for every community.

At **BAC-Office, LLC**, we’re proud to support the healthcare industry through dependable **Billing, Administration, and Credentialing** services that help providers stay focused on what matters most — caring for patients.

Behind every successful practice is a strong operational foundation, and that’s where we come in.

This World Health Day, we honor the providers, staff, and organizations working every day to improve lives and strengthen healthcare.

Thank you for all you do. 💙

**BAC-Office, LLC**
Billing | Administration | Credentialing
🌐 [www.BAC-Office.com](http://www.BAC-Office.com)
📞 (808) 909-2003

04/06/2026

🚨 Billing Mistake #3: Using the Wrong POS Code for Telehealth

Place of Service matters.

For telehealth claims, using the wrong POS code can trigger denials, incorrect reimbursement, and extra follow-up work for your billing team.

✅ POS 10 = patient is in their home
✅ POS 02 = patient is receiving telehealth somewhere other than home

Billing tip:
Always verify the patient’s physical location at the time of service before the claim is submitted. And don’t forget — modifier requirements can vary by payer and service type.

A few seconds of verification can save a lot of cleanup later.

04/04/2026

Struggling with denials, slow collections, or inconsistent cash flow?

BAC-Office helps healthcare practices optimize the revenue cycle with proven support in Billing, Administration, and Credentialing.

✔ Reduce denials
✔ Increase collections
✔ Optimize cash flow

Partner with BAC-Office and recover lost revenue with confidence.

📞 (808) 909-2003
🌐 [www.BAC-Office.com](http://www.BAC-Office.com)

04/03/2026

🚨 Billing Mistake #2: Billing CPT 90834 and 90837 Together

90834 and 90837 represent different psychotherapy time ranges. For the same visit, the code selection should match the actual documented session time — not be stacked together.

✅ 90834 = psychotherapy, 45 minutes
✅ 90837 = psychotherapy, 60 minutes

Billing tip:
Choose the code that reflects the documented time and supports the services provided. Accurate time-based coding helps reduce denials, audits, and payment delays.

Clean documentation + correct code selection = stronger claims.

04/02/2026

🚨 Billing Mistake #1: Billing CPT 90833 Without an E/M Code

CPT 90833 is an add-on psychotherapy code — it should not be billed by itself.

When psychotherapy is performed with medication management or another medical evaluation component, make sure 90833 is paired with the appropriate E/M service. Missing that primary code can lead to denials, rejected claims, and unnecessary rework.

✅ Quick reminder:
Document clearly.
Code accurately.
Submit clean claims the first time.

Small billing mistakes can create big revenue delays.

04/01/2026

⚠️ BAC-Office E/M Coding Series

G2211 Common Billing Mistakes

G2211 can help practices capture the true complexity of ongoing patient care — but it’s also one of the most misunderstood add-on codes in E/M billing.

Avoid these common mistakes:

❌ Billing G2211 without a qualifying E/M code
❌ Ignoring payer-specific coverage policies
❌ Using it incorrectly for visits without an ongoing care relationship
❌ Reporting it when services are bundled with other procedures

💡 Billing Tip:
Always verify payer guidelines before billing G2211 to avoid claim denials and compliance issues.

When used appropriately, G2211 can reflect the longitudinal care relationship providers maintain with their patients.

📚 Resource Tip:
Check out our Resources Page to view estimated reimbursement rates for G2211 and other common E/M codes.

🌐 www.bac-office.com

—

BAC-Office
Billing | Administration | Credentialing

03/31/2026

🌷🐣 Happy Easter from BAC-Office, LLC!

Wishing you and your loved ones a joyful holiday filled with peace, hope, and happiness.

As we celebrate the season, we want to thank our clients, partners, and community for your continued trust and support. We’re grateful to be part of the work that helps keep healthcare practices running strong.

Have a safe, blessed, and beautiful Easter. 💛

03/30/2026

📊 BAC-Office E/M Coding Series

Common E/M Documentation Mistakes

Incomplete documentation can lead to downcoding, claim denials, or audit risks.

Here are some common mistakes to avoid:

❌ Insufficient documentation of Medical Decision Making

❌ Failing to document medication management or risk factors

❌ Copy-and-paste notes that do not reflect the actual visit

❌ Missing time documentation when billing based on total time

💡 Billing Tip:
Ensure documentation clearly supports the complexity of the visit and services provided.

Strong documentation protects both providers and reimbursement accuracy.

—

BAC-Office
Billing | Administration | Credentialing
🌐 www.bac-office.com

03/27/2026

📊 BAC-Office E/M Coding Series

When to Use G2211

Code G2211 is an add-on code used to reflect the additional complexity involved in ongoing patient care.

It is typically used with certain Evaluation & Management (E/M) services when the visit is part of long-term, continuous care for a patient.

✔ Often used in primary care or behavioral health settings
✔ Reflects longitudinal care relationships
✔ Must be billed with a qualifying E/M code

💡 Billing Tip:
Always confirm payer policies before billing G2211, as coverage requirements may vary.

When used appropriately, G2211 can help practices capture the true complexity of patient care.

—

BAC-Office
Billing | Administration | Credentialing
🌐 www.bac-office.com

03/25/2026

📊 BAC-Office E/M Coding Series

Understanding Medical Decision Making (MDM)

Medical Decision Making is a key factor used to determine the appropriate Evaluation & Management (E/M) code level.

MDM is determined by three elements:

✔ Number and complexity of problems addressed
✔ Amount and complexity of data reviewed or analyzed
✔ Risk of complications and/or morbidity

These elements determine whether the visit qualifies as straightforward, low, moderate, or high complexity.

💡 Billing Tip:
For most outpatient visits, two of the three MDM elements must meet or exceed the required level to select the correct E/M code.

Understanding MDM helps providers code confidently and compliantly.

—

BAC-Office
Billing | Administration | Credentialing
🌐 www.bac-office.com

03/23/2026

📊 BAC-Office E/M Coding Series

99213 vs 99214 — What’s the Difference?

Two of the most commonly billed Evaluation & Management codes for established patients are 99213 and 99214. Understanding the difference helps ensure accurate billing and proper reimbursement.

✔ 99213
Low level medical decision making
Typically used for stable conditions requiring limited management.

✔ 99214
Moderate level medical decision making
Used when multiple problems, medication management, or higher risk factors are involved.

💡 Billing Tip:
Since the 2021 E/M guideline changes, code selection is based primarily on Medical Decision Making (MDM) or total time spent on the date of service.

Correct E/M coding helps prevent downcoding, denials, and compliance risks.

—

BAC-Office
Billing | Administration | Credentialing
🌐 www.bac-office.com

Address

PO Box 613
Wenatchee, WA
98807

Opening Hours

Monday	10am - 6pm
Tuesday	10am - 6pm
Wednesday	10am - 6pm
Thursday	10am - 6pm
Friday	10am - 6pm

Website

https://bac-office.com/

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