Keller Army Community Hospital

02/13/2026

FOR YOUR AWARENESS: The main entrance – sliding doors – to Building 900 (Keller Army Community Hospital) will be temporarily closed so facilities can replace the sliding doors.

Keller will be open throughout the replacement; patient care will not be affected.

The replacement is scheduled to take place from Friday afternoon, February 20, 2026, to Monday morning, February 23, 2026, to reduce any impact on patient care.

The closure schedule is:

• Friday, February 20, 2026, from 12 p.m. - 2:30 p.m. (1200-1430) – one set of doors will be closed, the other set will be available for entrance/exit.
After 2:30 p.m. (1430), both doors are scheduled to be secure. Departure from Building 900 will need to occur through the Emergency Room doors or Brian D. Allgood doors. Signage will be posted.

• Friday, February 20, 2026, at 4 p.m. (1600) to Monday, February 23, 2026, at 6 a.m. (0600), the doors will be secured.

• Monday, February 23, 2026, after 6 a.m. (0600), the doors are scheduled to be fully operational and open for entrance/departure.

Temporary signage will be posted at the main entrance.

THANK YOU for your patience and cooperation as facilities replace the sliding doors.

02/11/2026

KACH to Conduct Unmanned Aerial Vehicle (Drone) Flights at West Point

Keller Army Community Hospital has received FAA clearance and will be conducting unmanned aerial vehicle (UAV) or "drone" flights over Garrison West Point in the coming weeks. These flights are a preliminary step in Keller’s long-term initiative to improve Keller’s ability to provide medical logistic support to its outlying clinics including the Mologne Cadet Health Clinic.

Keller will make every effort to notify the West Point community on dates, start times, and conclusions of the test flights.

The primary purpose of these initial flights is to identify and establish safe and efficient flight paths across the Garrison. The safety and privacy of all West Point residents and personnel is paramount.

Key details regarding these operations:

• Supervision: All drone flights will be continuously monitored by trained ground personnel.

• Cargo: Most of these flights will not be carrying any cargo. A small, select number of flights will carry simulated test cargo to assess performance.

• Safety Protocols: Operations will be immediately cancelled if any safety concerns arise.

• Privacy: While the drones are equipped with cameras, their use is strictly limited to navigation and the verification of landing zones. They will not be used for surveillance purposes.

The long-term vision for this initiative is to integrate drone technology into military medical logistics, significantly enhancing the health, safety, and readiness of our soldiers. This program also serves to familiarize service members with drone technology, equipping them with the necessary skills to operate and leverage these tools in potential combat scenarios. As drones become increasingly embedded in military tactics, this hands-on experience is essential for ensuring both safety and mission effectiveness in the field.

We appreciate your understanding and cooperation as we work to advance military medical capabilities.

LEARN MORE about Project M.A.R.S. and the F.A.A. clearance at https://keller.tricare.mil/News-Gallery/Articles/Article/4399529/from-the-lab-to-the-landscape-kachs-project-mars-enters-new-phase-with-faa-appr

02/09/2026

Learn more about our namesake - Col. William Lordan Keller.

Col. William Lordan Keller spent more than five decades in the U.S. Army, innovating in the operating room and putting patients first — earning the moniker the “Grand Old Man of Army Medicine.”

While military hospitals today carry on Keller’s training techniques and surgical innovations — his namesake endures at the award-winning Keller Army Community Hospital at West Point - The U.S. Military Academy, where Keller served as a surgeon.

Here's his incredible story: https://health.mil/News/Dvids-Articles/2026/02/07/news557640

02/06/2026

"From the Lab to the Landscape: KACH’s Project MARS enters new phase with FAA approval"

In a significant advancement for military medical logistics, Keller Army Community Hospital has secured critical flight approvals, marking a new phase for its ambitious drone delivery program, Project MARS (Medical Autonomous Resupply System). This development propels the hospital's initiative to integrate unmanned aircraft into its operations, building on its foundational partnership with the United States Military Academy’s Robotics Research Center.

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) | U.S. Army Medical Center of Excellence | U.S. Army | West Point - The U.S. Military Academy | West Point EECS Department | Dean of the Academic Board-West Point |

KACH secures critical FAA approval for new phase of Project MARS (Medical Autonomous Resupply System)

02/06/2026

CONGRATULATIONS to Kenneth L. Cameron, PhD, MPH, ATC, FNATA who was selected to receive the National Athletic Trainer’s Association (NATA) Foundation’s 2026 Medal for Distinguished Athletic Training Research.

Cameron is Director of Orthopaedic and Sports Medicine Research, John A. Feagin Sports Medicine Fellowship at Keller Army Community Hospital.

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) | Medical Readiness Command, East | U.S. Army | NATA Research & Education Foundation | National Athletic Trainers' Association |

CONGRATULATIONS to Kenneth L. Cameron, PhD, MPH, ATC, FNATA who was selected to receive the National Athletic Trainer’s Association (NATA) Foundation’s 2026 Medal for Distinguished Athletic Training

02/02/2026

During a January 29, 2026, Commander’s Call, Keller Army Community Hospital’s Commander, Col. Sean J. Hipp, and Command Sergeant Major, Command Sgt. Maj. Julie Morris, recognized Keller Soldiers and civilians for exceptional service.

RECIPIENTS AND THEIR AWARDS INCLUDE:

• Peter McGaughran received the Meritorious Civilian Service Award for exceptionally meritorious service while serving as Chief, Facilities Management Division at Keller Army Community Hospital.

• Lt. Col. Scott Ostrander received the Meritorious Service Medal for meritorious achievement while serving as the Chief of the Primary Care Department at Keller Army Community Hospital.

• Collin Speed received the Patient Safety Champion Certificate of Recognition for his expertise and commitment to patient safety displayed while leading Leapfrog Survey initiatives.

• Maj. Emily Buck received the Certificate of Recognition for exemplifying the ready reliable care principle.

• Dr. Jennifer Deekens received the Civilian Service Certificate and pin in recognition of 10 years of service in the government of the United States of America.

• Robert Torres III received a Keller Army Community Hospital Command coin in recognition of his selection as a 2025 Fellow of the Association of Surgical Technologists (FAST).

• Capt. Jacqueline Contant received a Keller Army Community Hospital Command coin for her work organizing and putting together the food donation program.

• Jane Chen, Merly George, Shawn Hoysradt, Maria Ramos de Cabrera, Carla Rhodes, Maria Quismundo, and Catherine Vilda, received the Certificate of Achievement for outstanding dedication and exceptional contributions to pharmacy performance improvement projects at Keller Army Community Hospital.

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) | U.S. Army Medical Center of Excellence | Medical Readiness Command, East | U.S. Army |

02/02/2026

Keller Army Community Hospital held a cake-cutting ceremony in recognition of the 125th U.S. Army Nurse Corps Anniversary.

For 125 years, the U.S. Army Nurse Corps has stood as a beacon of compassion, courage, and unwavering dedication, providing critical care to service members and their families in times of peace and conflict. Established in 1901, the Nurse Corps has evolved from a small group of pioneering women to a diverse and highly skilled force of more than 11,000 men and women serving across the globe.

These dedicated professionals have consistently demonstrated their commitment to the highest standards of military nursing excellence, from the front lines of World War I to the modern-day challenges and conflicts. Their story is one of innovation, resilience, and profound impact on the lives of countless individuals.

Throughout its storied history, the Army Nurse Corps has been at the forefront of military medicine, pioneering advancements that have saved countless lives.

During World War II, more than 59,000 nurses served, with some enduring the horrors of being prisoners of war, while others cared for the wounded on the beaches of Normandy and in the jungles of the Pacific. In Korea and Vietnam, they continued to redefine battlefield medicine, developing trauma care specializations and contributing to a significant reduction in mortality rates.

Today's Army nurses continue this legacy of innovation, leading in areas like trauma care, rapid evacuation protocols, and medical readiness training, ensuring that the U.S. military remains a formidable force with the best possible medical support.

Their selfless service and unwavering commitment to healing continue to inspire and earn the deep gratitude of the American people.

The Keller Army Community Hospital “125th Birthday to the Army Nurse Corps” cake was cut by 1st Lt. Mercedes Arroyo, Clinical Staff Nurse (the junior-most nurse at Keller); Col. Andrew Hover, Deputy Commander for Nursing & Health Services; and Gwendolyn Swinson, Joint Commission Coordinator (the most experienced nurse at Keller).

Please join Keller Army Community Hospital as we say THANK YOU and Happy Birthday to the men and women of the U.S. Army Nurse Corps!!!

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) | U.S. Army Medical Center of Excellence | U.S. Army Nurse Corps | The Army Nurse Corps Association | Medical Readiness Command, East | U.S. Army |

01/31/2026

CONGRATULATIONS to Sgt. Jaquiline Davila who re-enlisted in the U.S. Army during a January 29, 2026, afternoon ceremony at the U.S. Military Academy Preparatory School, West Point, N.Y.

Davila is a 68S MOS – Preventive Medicine Specialist – working as an Environmental Health Technician for West Point Public Health.

1st Lt. Andrew Laubach, Chief, Environmental Health Division, Keller Army Community Hospital, provided opening remarks before administering the ‘Oath of Enlistment’.

For more information on becoming a Preventive Medicine Specialist (68S MOS) in the U.S. Army, go to https://www.goarmy.com/careers-and-jobs/science-medicine/physical-mental-health/68s-preventive-medicine-specialist

Defense Health Agency | Military Health | Defense Public Health | Army Medicine | U.S. Army Medical Department (AMEDD) | U.S. Army Medical Center of Excellence | Medical Readiness Command, East | U.S. Army |

01/31/2026

Brig. Gen. James ‘Jamie’ Burk toured various departments at Keller Army Community Hospital during a January 28-29, 2026, visit to West Point.

Burk is the Commanding General of U.S. Army Medical Readiness Command, East; Director of the Defense Health Network, East; and the 27th Chief of the U.S. Army Nurse Corps.

He toured and was briefed on the construction site of the future dental command, Mologne Cadet Health Clinic, and current dental care rooms. Additionally, he was briefed on Keller’s drone delivery project.

Brig. Gen. Burk concluded his visit recognizing Keller staff members. In all images, Burk (left) is pictured with the honoree (middle) and the nominating staff member (right).

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) l U.S. Army Medical Center of Excellence | Medical Readiness Command, East | U.S. Army |

01/28/2026

Ms. Elise Zbar was recognized for her more than 14 years of service at Keller Army Community Hospital during a Wednesday afternoon ceremony at Keller.

Zbar began her service with West Point Public Health, as a Public Health Nurse, and concluded as Keller’s Risk Manager.

Lt. Col. Andrew Bigelow, Chief, West Point Public Health; and Lt. Col. Thomas Lehmann, Deputy Commander for Quality and Safety at Keller; Maj. Andrew Neubecker, Keller’s deputy Commander for Administration; and Col. Sean J. Hipp, Keller’s Hospital Commander, provided words of encouragement and accolade about Zbar’s service at Keller.

Additionally, Lt. Col. Robert “Jody” Shipley, Keller’s previous Deputy Commander for Quality and Safety, provided remarks remotely.

Zbar received the Defense Health Agency Meritorious Civilian Service Award for exceptionally meritorious service while serving as the Healthcare Risk Manager. Her professionalism, clinical expertise, and dedication to patient care greatly benefited Keller and the Greater West Point community.

Additionally, Zbar received a U.S. Flag that was flown over West Point and picture, signed by the staff, in appreciation of her service to Keller and the Greater West Point community.

Defense Health Agency | Military Health | Army Medicine | U.S. Army Medical Department (AMEDD) | U.S. Army Medical Center of Excellence | Defense Public Health | Medical Readiness Command, East | U.S. Army |

01/27/2026

TRICARE BENEFICIARIES: You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – January 27th, to February 5th, 2026, as the system is updated.

Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.

To obtain a refill, Keller beneficiaries can:

• Utilize MHS GENESIS Patient Portal at https://my.mhsgenesis.health.mil/

• Utilize Q-Anywhere application at https://cxmlink.com/DHAMTF2801

• Go to the Keller Pharmacy to request and pick up your refill.

This nationwide update is being completed by the Defense Health Agency to better serve our beneficiaries, and we THANK YOU for your patience as the system is updated.