02/27/2026
Job Title: Medical Office Front Desk Receptionist
Wexford, PA
Position summary
We are seeking a professional, compassionate, and highly organized Medical Office Front Desk Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative and clerical tasks in a fast-paced medical office environment.
Key Responsibilities
• Greet and check in patients in a friendly and professional manner
• Schedule, confirm, and reschedule patient appointments
• Answer and route incoming phone calls
• Verify patient demographics and insurance information
• Collect co-pays, deductibles, and outstanding balances
• Maintain accurate patient records in the electronic medical records (EMR) system
• Manage incoming and outgoing correspondence (fax, mail, email)
• Ensure HIPAA compliance and maintain patient confidentiality
• Coordinate with clinical staff to support smooth patient flow
• Maintain a clean, organized, and welcoming reception area
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Qualifications
• High school diploma or equivalent (Associate degree preferred)
• 1–2 years of medical office or healthcare reception experience is required
• Knowledge of medical terminology, medications, and health insurance plans is required
• Experience with EMR systems (e.g., Epic, eClinicalWorks, Athenahealth, etc.)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to handle sensitive information with discretion
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Skills & Competencies
• Customer service excellence
• Attention to detail
• Time management
• Professional phone etiquette
• Problem-solving skills
• Team collaboration
• Ability to work in a fast-paced environment
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Work Environment
• Medical office or clinic setting
• Prolonged periods of sitting and computer use
• Occasional standing and assisting patients
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Compensation & Benefits (Customize as needed)
• Competitive hourly pay
• Paid time off
• Opportunities for growth and advancement
Apply at: info@ipscpgh.com
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