11/20/2025
Our "November Culture Change Champions" are Carson Ganoe, Chris Miller, Shawn Gilhuys, and Patrick Hott!
Moving can be challenging, cumbersome, and scary. This is often true for our residents and their families. When someone who is living with cognitive impairment needs to move, the staff has to proceed a little differently. This was on full display when four of our maintenance crew members recently moved a resident to their new home in the Blue Ridge Hall Memory Care neighborhood.
They took their time, listened to the family member, offered support and encouragement, and set up the apartment as closely as possible to the resident’s former residence. The hope was that, when the new resident arrived, she couldn't help but be impressed by how beautiful it turned out to be!
The staff members put the resident's needs first and took a very person-centered approach to the entire move. These individuals may not have even been aware of the impact they had on the transition; however, their influence was felt by the resident, their family member, and all the other employees who participated in this transition.
Thank you, Patrick, Shawn, Carson, and Chris, for your hard work and dedication to our residents. You touch lives every day! 👍💕👏