04/28/2020
To All of Our Wonderful Patients,
We hope this letter finds you and your family well. Our community has been through a lot over the last few months, and all of us are looking forwrd to resuming our normal habits and routines.While many things have changed, one thing has remained the same, our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits at our office. Our infection control processes are made so that when you receive care, it's both safe and comfortable, We want to tell you about the infection control procedures we follow in our practice to keep our patients and staff safe.
Our office follows infection control recommendation made by the American Dental Association,the U.S. Centers for Disease Control and Prevention and the Occupational Safety and Health Administration. We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued.We do this to make sure that out infection control procedures are current and adhere to each agencies' recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
*Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you come into the office.
*We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in other places in the office for you to use as needed.
*You may see that our waiting room will no longer offer magazines, or children's books or toys, since those items are difficult to clean and disinfect.
*Appointments will be managed to allow for social distancing between patients. That might mean that you're offered fewer options for rescheduling your appointment.
*We will do our best to allow greater time between patients to reduce waiting times for you, as well as reduce the number of patients in the reception area at any one time. Please have extra guests or family members wait in the car for you.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
***PLEASE CALL THE OFFICE TO CANCEL YOUR APPOINTMENT IF YOU HAVE EXPERIENCED ANY OF THESE SYMPTOMS:
*Fever or chills in the last 14-21 days
*Shortness of breath
*Cough
*Flu-Like symptoms (upset stomach, headache, fatigue)
*Recent loss of taste or smell
*Been exposed to or living with someone diagnosed with COVID19
Sincerely,
Dr. W. Tyler Mistr, Dr. Nancy Bollinger and Staff
W. TYLER MISTR, DDS
1817 W Plaza Dr
Wi******er, VA 22601
540-545-4600
