04/21/2026
One of our team members in was recently recognized for her dedication and excellence, and the award couldn't have gone to a more deserving person: our receptionist Tammy Collins. Help us congratulate her!
We are continuing our journey across the state to member communities celebrating the individuals whose excellence and dedication shape the everyday experience of residents and families.
We are proud to recognize Tammy Collins of Brookridge Life Plan Community (a ThriveMore community in Winston-Salem, NC), recipient of a 2026 Service Excellence Award.
This year, we are expanding how we celebrate. While some honorees will be recognized at our Annual Conference, we are also visiting member communities, bringing many of these awards directly to the places where the work happens every day. Because recognition hits differently when it’s shared with the colleagues, residents, and teams who experience that impact firsthand.
Tammy began her career in dining, where her attentiveness and genuine care quickly set her apart. That same resident-first approach carries through in her current role managing the reception desk, one of the busiest and most emotionally complex spaces in the community.
It’s work that requires adaptability, emotional intelligence, and calm under pressure. Tammy meets each moment with empathy and professionalism, supporting residents and families through both celebrations and times of uncertainty. Her presence brings reassurance, stability, and trust, hallmarks of person-centered service.
Thank you for your dedication, and congratulations to Tammy and the Brookridge community!
📍 More stops to come. More stories to share.