01/16/2025
Rita Freitas
5 reviews • 0 photos
starstarstarstarstar 18 hours ago New
Exceptional Care and Compassion from Winter Oaks Funeral Home and John Romano
Our family is eternally grateful to Winter Oaks Funeral Home, particularly Director John Romano, for the incredible care, compassion, and professionalism he provided during one of the most challenging times in our lives.
After a deeply disappointing experience with Giuseppe Funeral Home, who not only refused to assist with cemetery arrangements but also quoted us an exorbitant fee to transfer my brother’s ashes, we felt utterly overwhelmed and heartbroken. That’s when John Romano stepped in and turned everything around.
John not only transferred my brother’s ashes with great care but did so at absolutely no cost. His generosity and kindness were beyond anything we could have expected. On top of that, he went the extra mile by negotiating with the cemetery on our behalf, securing a significant discount that eased the financial burden on our family.
His professionalism was matched only by his genuine empathy. John guided us through every step of the process, ensuring that every detail was handled seamlessly and with great respect for our loved one. He treated us not as clients but as family, offering the kind of support that made an unbearable situation more manageable.
If you’re looking for a funeral home that truly prioritizes your family’s needs and takes care of every detail with integrity, compassion, and fairness, Winter Oaks Funeral Home is the place to go. John Romano is not just a director—he is a rare gem who goes above and beyond to provide comfort and peace during the darkest times.
Thank you, John, and the entire Winter Oaks team, for your kindness and dedication. You have made a lasting impact on our family, and we will never forget everything you’ve done for us.
