11/12/2025
"Not only did Madison Zahniser, RN, provide exceptional clinical care, but her personal bedside manner was unmatched," shared a family member of a Mercy Health — St. Joseph Warren Hospital patient in their DAISY Award nomination.
At Mercy Health, our nurses are valued not only for their clinical expertise but also for the difference they make in the lives of patients and families. Join us in congratulating Madison, the recent DAISY Award winner!
"During my father's recent admission to St. Joseph's Hospital, he had a number of nurses provide care. He asked me to fill out this nomination form to recognize one particular nurse: Madison (Maddie). Maddie was his daytime nurse for almost half of his stay. Maddie would explain everything she was doing as well as explain what each day had in store for my father. She listened to him closely, answered his questions and provided him with a feeling of comfort and eased his concerns.
Maddie was also exceptional in her interactions with my mother. Mom stayed bedside with my dad daily. Maddie did a tremendous job explaining to Mom what was happening with Dad, answering her questions and concerns, and helping Mom find comfort in knowing Dad was in good hands.
As Dad needed additional antibiotics after discharge, Maddie helped Mom decide whether Dad would need to go to a nursing home temporarily or whether we could do at-home infusions. Maddie reassured Mom that at-home infusions could be done safely, explained the process and steps, and helped Mom feel comfortable with the decision. Everything Maddie helped us with turned out to be the best decision in continuing Dad's care. At-home infusions continue successfully, and we owe it to Maddie. She is a very special nurse and an even more special person! Dad says to thank Maddie and ensure she is nominated and recognized for what she did for him and his family. Thank you, Maddie!!!"