Pro Help Australia (2025)

09/12/2025

Join Our Team in Perth’s Northern Suburbs!

Pro Help Australia is expanding and we’re looking for a Support Coordinator to join our growing team.

If you’re passionate about helping people navigate the NDIS, love working in a supportive team environment, and want the flexibility of a contractor role with ongoing coaching this could be for you.

✅ Immediate start
✅ Training and mentoring provided
✅ Collaborative team culture
✅ Flexibility and autonomy as a contractor

Email paul@prohelpaustralia.com.au
or call 0434 779 913 to find out more.

Make a real difference with a team that goes beyond boundaries, together.

26/11/2025

Hi, I’m Elana. I’m a Support Coordinator who brings a calm, warm and steady approach to every person I work with. I come from a background in disability support and healthcare, and I’ve learned how much good coordination can change someone’s day. I’m reliable, organised and easy to talk to, and I take the time to understand what matters to you so your supports actually fit your life.

I enjoy building strong working relationships with participants, families and providers, and I’m confident navigating the NDIS to help you get the right services in place. I love nature based activities and healthy living, and I bring that same balance and grounded outlook into my practice. My goal is simple: to make things clearer, lighter and more manageable for you.

26/11/2025

Hi, I’m Natalie, a Support Coordinator with a soft spot for tiny towns, red-dirt places and the wonderfully complex people who call them home. I’m warm, a little quirky, and I love supporting people in ways that feel grounded, respectful and genuinely theirs.

I’ve spent years walking alongside First Nations families in very remote communities, and those experiences shaped how I work, slowing down, listening properly and finding practical, creative pathways that truly fit the person in front of me.

What matters most to me is the everyday work: showing up, bringing steadiness when life feels tangled, and walking beside people at their pace.

If you’re after a Support Coordinator who’s down-to-earth, imaginative and deeply connected to the community, I’d love to support you.

12/11/2025

Hello lovely humans, I'm Jacqui, a Support Coordinator with a warm, slightly alternative approach and a real passion for making the NDIS feel more human, honest and doable. I’m down to earth, approachable, and I believe support should meet people where they’re at, not squeeze them into a system shaped box.
For over 20 years, I’ve been the behind the scenes go to person who keeps things moving, organised and grounded. I’ve supported leaders, families, community projects and small businesses, and I love bringing calm, clarity and a touch of colour when life gets messy.
I also bring lived experience, having walked the NDIS journey with a family member. I understand the emotional load, the advocacy, and the importance of having someone in your corner who actually listens and gets it.
If you want a Support Coordinator who is genuine, open minded, and not afraid to take a creative path to find what works for you, I’d love to walk alongside you.

12/11/2025

Hi, I’m Candyse. I coordinate supports so your goals aren’t just ideas, they become your life in action. With over ten years of experience in the disability sector, I’ve helped people and families across the Brisbane region to find the right mix of services to live more freely and confidently. I believe good coordination is about listening, keeping things simple, and following through on what matters most. My approach is steady and genuine and I like to make things happen without the fuss. As a support coordinator, I’m here to make the NDIS feel easy to navigate, so you can focus on what makes life meaningful.

12/11/2025

Hi, I’m Donna. I’m a Support Coordinator and mental health professional with a Diploma in Social Science and a strong background working with complex mental health. Alongside my professional experience, I also bring lived experience as a carer for family members with mental health challenges and neurodivergence, which gives me a genuine understanding of the journey many participants face.

I take a positive, person-centred approach, always looking for the good in every situation. With a happy-go-lucky outlook and a good sense of humour, I focus on building strong relationships and making the NDIS process feel more approachable. My goal is to support people to feel confident, informed, and in control of their supports.

https://www.facebook.com/profile.php?id=61580171122369

18/09/2025

I’m Carlita, and I believe your NDIS journey deserves more than just ticking boxes — it deserves energy, compassion, and someone who truly walks beside you.

Since I was young, helping others has always felt like my purpose. I started with small acts of kindness, but by 2014 I committed myself to Human Services full-on. I’ve seen people navigate every kind of hardship — losing a home, trying to find stability, battling systems that don’t always feel fair. And I’ve also seen lives shift when somebody steps in who cares, listens, and takes action.

If you want a Support Coordinator who’s as energized about your goals as you are, who won’t settle for “just okay,” and who’s ready to build something better with you — let’s get started. Your story matters. Your plan matters. And I’m here so you never have to walk this path on your own.

11/09/2025

Hello! I'm Hayley, my professional expertise and personal insight is rooted in my own experience with neurodivergence and mental health to help others navigate the NDIS system with clarity and compassion.

With empathy at the core of my approach, I focus on helping individuals and families feel heard, informed, and supported throughout their NDIS journey. I believe that every person deserves not just access but understanding, respect, and the skills to steer their own path.

20/08/2025

I’ve always had a strong drive to support people in a way that really makes a difference. Since 2020, I’ve worked in a range of roles with the Department of Families, Fairness and Housing, helping people facing tough situations—whether it’s finding a safe place to live, getting through hard times, or starting over after trauma.

My focus is simple: I want the people I support to feel heard, respected, and never alone. I’m here to walk alongside them, not to take over, but to make sure they feel in control of their own life and choices.

For me, this work isn’t just about ticking boxes—it’s about building real relationships and being someone people can rely on as they work toward a better future.

06/08/2025

Support Coordination Training

24/05/2025

I’ve worn many hats — disability support worker, aged care provider, small business owner, even café manager, but at the heart of it all is one thing: people.
I’m Kelly, and I believe that good support starts with listening. My job as a Support Coordinator isn’t to take over, it’s to walk alongside, help untangle the systems, and hold space for people to shape their own path forward.
With years of experience supporting people with diverse needs, I bring calm, clarity, and a deep respect for each person’s choices and goals.

22/05/2025

Thinking of joining Pro Help Australia as a contractor? Here’s everything new support coordinators need to know about onboarding, support, systems, and how we help you grow your NDIS business.

At Pro Help Australia, we believe in growing together. Whether you’re an experienced support coordinator or transitioning from another sector, joining our contractor team means becoming part of a professional, collaborative, and mission-driven community.

Q: What Does It Mean to Join as a Contractor Support Coordinator?

Joining Pro Help as a contractor means you operate your own independent NDIS business while partnering with us for infrastructure, mentorship, and referrals. You’re in control of your hours, workload, and income, but never leave without guidance.

Q: What does it cost to work as a contractor with Pro Help Australia?

Although there’s no upfront fee to join the team, there is a one-time training fee to ensure you’re equipped with the tools, systems, and knowledge to work effectively within the NDIS framework. Ongoing, Pro Help Australia retains between 20% and 30% of your billed services, depending on your quarterly billable volume. This covers access to our systems, compliance infrastructure, mentoring, ongoing training, and business development support — allowing you to focus on participants while growing a sustainable practice.

Q: Do I need to be NDIS registered to work as a support coordinator with Pro Help?

No, you don’t need to be individually registered with the NDIS. Pro Help Australia holds the NDIS registration and you operate under our registration as a contractor. This means we take care of compliance, auditing, and reporting obligations so you can focus on quality support coordination.

Q: Is this a team environment, or will I be working alone?

While you’ll work independently, you’re never isolated. Pro Help offers regular connection points through mentoring, virtual meetings, and forums. Many of our coordinators say they feel more supported here than in traditional employment settings.

Q: What kind of support do you offer to new contractors?

We provide training, onboarding, access to a secure CRM system, compliance templates, and personalised mentoring. Our “Individual Time” (IT) check-ins ensure that you’re not just keeping up with compliance but growing your practice with clarity and confidence.

Q: How do I get NDIS participants as a contractor with Pro Help?

We match new referrals to coordinators based on capacity, experience, and participant preference. You can also build your own client base, with Pro Help supporting your growth through ethical marketing strategies and NDIS business development guidance.

Q: Do you offer ongoing training and professional development?

Yes, we offer internal training, access to workshops, and NDIS updates. You’ll stay ahead of legislative changes, sharpen your coordination skills, and grow professionally with the support of our leadership and senior coordinators.

Q: What makes Pro Help Australia different from other NDIS support coordination providers?

Pro Help is more than just an admin umbrella. We are values-driven, participant-focused, and contractor-friendly. We empower coordinators to run sustainable NDIS businesses while making a real difference in people’s lives.

Why Contractors Choose Pro Help Australia
Operate under our NDIS registration with full compliance support
Work with autonomy but never in isolation
Get matched with participant referrals based on your unique strengths
Use our systems to automate admin and payments while reducing overheads
Join a team committed to ethical practice, continuous improvement, and human dignity
Ready to Grow Your NDIS Practice with Us?
If you’re looking for a flexible, supportive, and ethical way to work in the NDIS sector — Pro Help Australia might be the perfect fit. We’d love to hear from you.

0403 091 888
Connect@prohelpaustralia.com.au

https://prohelpaustralia.com.au/blog/joining-pro-help-as-a-support-coordinator/

Pro Help Australia

09/12/2025

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