GEMS GEMS was registered specifically to meet the healthcare needs of Government Employees. We offer excel Do you suspect fraud?

Call the anonymous 24 hour toll free GEMS Fraud Line Service: 0800 21 2202. Email: gems@thehotline.co.za

Post information to:

The Fraud Services Manager
P O Box 10512
Centurion
0046

10/12/2025

Remember that the GEMS Option selection is open and closes on 16 December 2026.

Make sure that you select a benefit option that is suitable for you and your family’s healthcare and financial needs for 2026!

GEMS encourages you to review your benefit option based on your healthcare and financial needs. To change your option simply visit: https://bit.ly/48ga94W call us on 0800004367, dial *134*20018 #, or email us at enquiries@gems.gov.za before 16 December 2025.

03/12/2025

New on the GEMS Podcast (GPOD).

GEMS Principal Officer Dr Stan Moloabi unpacks the 2026 member contribution increases, offering clarity on what members can expect and why these adjustments matter.

Tune in to gain valuable insight into how GEMS continues to prioritise member value and long-term sustainability. Click here for the full episode: https://youtu.be/adNhvtA8-Zw.

The 2026 Option Selection Period is open! Join us at the upcoming virtual GEMS Day event which will be held on Wednesday...
01/12/2025

The 2026 Option Selection Period is open! Join us at the upcoming virtual GEMS Day event which will be held on Wednesday, 3 December 2025, from 09h00 to 10h00. This event will discuss and educate members about the 2026 GEMS Option Selection period and what major changes will be implemented in 2026. Click here to register: https://bit.ly/3XgLM0Q

25/11/2025

Remember that the GEMS Option selection is open.

Make sure that you select a benefit option that is suitable for you and your family’s healthcare and financial needs for 2026!

GEMS encourages you to review your benefit option based on your healthcare and financial needs. To change your option simply visit: https://bit.ly/48ga94W call us on 0860004367, dial *134*20018 #, or email us at enquiries@gems.gov.za before 16 December 2025.

GEMS continued its 20-year celebration GEMS Day Roadshow today at the Royal Agricultural Show Grounds in Pietermaritzbur...
21/11/2025

GEMS continued its 20-year celebration GEMS Day Roadshow today at the Royal Agricultural Show Grounds in Pietermaritzburg, KwaZulu-Natal, where members were honoured and celebrated.

The Minister for Public Service and Administration, Inkosi Mzamo Buthelezi, attended the event in support, delivering an address on the vital role that GEMS plays in the public service, as well as the importance of leading a healthy lifestyle. “Today one can be proud to say the Scheme has grown from being a visionary policy initiative to being one of the most influential medical schemes in our public sector. Indeed, GEMS has expanded its coverage, improved access to healthcare, and provided protection for millions of public servants and their families. That is a true milestone and indeed a powerful story to tell,” the Minister said.

GEMS Principal Officer, Dr Stan Moloabi, addressed members, saying: “At GEMS, we believe that good health starts before illness. That’s why we focus strongly on prevention, education, and wellness. Every GEMS Day event, like this one, is about reminding members that your health is your greatest asset. We want you to live healthier, longer, and with confidence, because a healthy public service builds a healthy nation. Through our wellness programmes, we offer free health screenings, chronic disease support, and mental health awareness campaigns.”

The event was also attended by the GEMS Board of Trustees Chairperson, Dr Nomzamo Tutu, who thanked members for their continued support, saying: “Today’s celebration is our way of saying: We see you. We appreciate you. We value the role you play in our country.”

21/11/2025

Dr Vuyo Gqola, GEMS Chief Operations Officer, discusses the 2026 Member Contribution Increases.

17/11/2025

The GEMS Option Selection Period is now open.

In accordance with the Scheme Rules, each year GEMS members are encouraged to review their healthcare needs and exercise their right to either remain on their current benefit option or change to a different benefit option. This period is referred to as the Option Selection Period.

You can opt to change your benefit option before 16 December 2025. To change your option simply visit: https: https://bit.ly/48ga94W.

13/11/2025

Did you know that over the last few years, GEMS deliberately used its reserves to keep your contribution increases lower? This strategic move has consistently kept your medical aid contributions low, even as healthcare expenses rose across the country.

As we prepare for the Option Selection period which opens soon, please remember to choose a benefit option that suits both you and your families financial and healthcare needs.

12/11/2025

As healthcare inflation continues to rise, GEMS remains 23% more affordable than similar benefit options on offer. Our rich benefits are continuously aligned to the principles of Universal Healthcare Coverage, which are underpinned by delivering access to quality health services to our members at an affordable rate. A promise we intend to keep.

This is why Ask Afrika Orange Index has ranked GEMS the 2nd best medical aid in South Africa for 2025.

11/11/2025

Operational efficiency is a core commitment at GEMS, best demonstrated by our speedy claims turnaround system, which processes close to 400,000 claims per day. This robust, high-volume processing ensures claims are paid on time and our members get the best service. This is part of the reason why we have been ranked 2nd in the country in the prestigious Ask Afrika Orange Index Awards 2025/26.

Today, GEMS hosted its members in celebration of 20 years of service during the GEMS Day 20-year celebration roadshow at...
07/11/2025

Today, GEMS hosted its members in celebration of 20 years of service during the GEMS Day 20-year celebration roadshow at the Peter Mokaba Stadium in Polokwane. The event was a vibrant wellness and sports day featuring various sporting activities, including a fun run, soccer, volleyball, and netball matches.

Members also had the opportunity to take advantage of GEMS’ preventative and screening benefits, with qualified nurses providing comprehensive health and wellness screenings. In addition, the GEMS Member Servicing Team was on hand to assist members with their queries and provide guidance on their benefits.

The day was filled with energy, engagement, and a shared commitment to health and wellness, a true reflection of GEMS’ dedication to supporting the wellbeing of its members.

07/11/2025

Comprehensive screening and preventive care benefits are available to beneficiaries across all GEMS options. These services do not affect day-to-day benefits as they are paid from Risk, meaning beneficiaries can access screening and preventive care without reducing their everyday healthcare benefits.

This is one of the many ways GEMS remains committed to building a healthier public service.

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