01/12/2025
Job Title: Medical Receptionist
Company: Parbhoo Physiotherapy
Location: Port Alfred
Type: Full-Time
About Us
Parbhoo Physiotherapy is a patient-centered practice dedicated to delivering exceptional rehabilitative care. Our team combines evidence-based treatments with personalized attention to help patients achieve optimal recovery and wellness.
Role Overview
We’re seeking an organized, compassionate Medical Receptionist to join our dynamic clinic. You’ll be the first point of contact for patients, ensuring smooth operations and outstanding service in a fast-paced clinical environment.
Key Responsibilities
- Manage front desk operations: greet patients, schedule appointments, handle check-ins/check-outs
- Answer phone calls, respond to inquiries, and direct communications appropriately
- Verify patient insurance coverage and process billing/payments accurately
-Maintain electronic health records (EHR) and ensure data confidentiality
- Coordinate with physiotherapists to optimize patient flow
- Manage clinic supplies and administrative tasks
Qualifications
- Proven experience as a medical receptionist or in healthcare administration
- Proficiency with EHR systems and MS Office (Word, Excel)
- Excellent communication skills and empathetic patient interaction
- Strong organizational abilities and attention to detail
- Knowledge of medical terminology and insurance protocols (preferred)
- Ability to multitask in a high-energy environment
What We Offer
- Competitive salary
- Health benefits and paid time off
- Ongoing training and professional development
- Supportive team culture in a modern clinic setting
How to Apply
Submit your resume and cover letter to admin@parbhoophysiotherapy.co.za by 31 December 2025.
Parbhoo Physiotherapy is an equal-opportunity employer.
