21/01/2017
Now all Over Yonder Funeral Society members has access to their underwriters:
Family Support Services
• Funeral Support:
Transportation of the deceased from anywhere in the world to the funeral home closest to the place of burial in South Africa; assistance with and advice on claims procedures; legal advice on and assistance with dealing with documentation; referral to a pathologist (if necessary); advice on undertakers and other funeral services, including helping to find a tombstone provider.
• Health Support*: Telephone assistance, including general health information; counselling on serious chronic/acute diseases; stress management; advice and assistance in cases of poisoning; addiction counselling.
• Trauma, Assault and HIV Treatment*: Assistance, counselling and medical treatment following assault (including r**e), and other trauma; treatment and counselling in event of accidental exposure to HIV/AIDS.
• Emergency Medical Response*: Emergency medical advice by telephone; arrangements for emergency medical attention; transfer to hospital; transfer of life- saving medication or blood; medical consultations; repatriation of hospitalised person; care of minors stranded because of a medical emergency.
• Legal Support*: Telephonic assistance with a wide range of legal issues; one face- to-face consultation per legal issue; standard legal documentation service; wills; estate planning; labour law and industrial relations services; tax information helpline (during office hours).
* Family Support Services: We have arranged the independent provision of Family Support Services. Access to these services is in addition to your insurance policy benefits. Changes may be made to the Family Support Services in future, if necessary. Terms and conditions apply.
How do I make use of the Family Support Services?
• By calling 0860 00 19 19 (SA only).
• Certain terms and conditions apply to the facilitation of this access. For a copy of these, please call the above number.
