What are the opening hours?

Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 14:00

CrisisOnCall

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Pretoria
CrisisOnCall

24/7 Emergency helpline & identification | Private ambulance 🚑 Medical & Roadside assistance | Trauma, legal, Elder care | 0800 911 911

CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company. We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

30/03/2026

Easter 2024. One long weekend. 307 lives lost on South African roads.

That is 307 families who received a phone call no one should ever get.

The Easter weekend is one of the most dangerous periods on our roads. Every year, millions of South Africans take to the highways, and every year, the numbers remind us that the journey is never guaranteed.

This Easter, do not leave safety to chance.

Plan your route. Rest before you drive. Let someone know your travel plans. And make sure you are covered if the unexpected happens.

CrisisOnCall provides 24/7 emergency response, trip monitoring, and medical identification, so help reaches you faster when every second counts.

Easter is two weeks away. Get crisis ready before you get on the road.

27/03/2026

A burst geyser can turn your home into a disaster zone in minutes.

Water damage spreads quickly, affecting ceilings, walls, flooring and furniture. The longer it goes unchecked, the more costly the repairs can become.

With CrisisOnCall Home Assist, plumbing support can be coordinated quickly to address the emergency and limit further damage. You do not have to manage the chaos alone.

When water is pouring and stress levels are rising, one call puts help into action.

26/03/2026

Tune into Pretoria FM this Thursday with Mense wat Omgee
🕘 21h00 – 22h00

25/03/2026

Breakdowns never happen at a convenient time.

Whether you are on your way to work, fetching the kids or heading out for the weekend, car trouble can leave you feeling stranded and vulnerable. That is where CrisisOnCall Roadside Assistance steps in.

If your vehicle needs to be towed, help is quickly arranged and coordinated for you. No standing on the side of the road trying to find a towing company. No uncertainty about what to do next. Just fast, reliable support to get you and your vehicle to safety.

Because being stuck on the roadside should not mean being alone.

With CrisisOnCall, even when your car stops, your support does not.

24/03/2026

Life is unpredictable. PlusCare makes sure you are prepared for more than just the moment of crisis.

The CrisisOnCall PlusCare package goes beyond emergency response by adding ongoing support and added layers of protection. It is designed for individuals and families who want more reassurance, more coverage and more peace of mind in their daily lives.

From rapid emergency assistance to enhanced monitoring and coordinated support, PlusCare ensures that when something happens, the response is not only fast but informed and structured.

It is not just about reacting to emergencies. It is about having a stronger safety net in place every day.

With CrisisOnCall PlusCare, protection becomes part of your lifestyle, not just your emergency plan.

23/03/2026

👀✨ 23 March is World Optometry Day - a reminder that clear vision helps keep us all safe. 🚑

In an emergency, every second matters… and so does every detail. From reading vital information to navigating complex environments, good vision allows responders to assess situations quickly, act decisively, and protect those in need.

At our core, emergency response is about seeing people, seeing risks, and seeing solutions - fast. 💙

Today, we’re encouraging everyone to take a moment to care for their eye health:
✅ Schedule regular eye checks
✅ Wear protective eyewear when needed
✅ Don’t ignore changes in your vision

Because when we can see clearly, we can respond better, help faster, and keep our communities safer. 🌍
Here’s to healthy eyes, sharp focus, and a world where help is always in sight.

21/03/2026

Happy Human Rights Day

On 21 March, we reflect on the values that shape our nation - dignity, equality and the right to life.

We witness daily how critical the protection of human rights truly is.

The right to:
🚑 Safety
🏥 Emergency medical care
🛟 Protection
❤️ Life and dignity

Every call we respond to is rooted in serving and protecting these fundamental rights.

Human Rights Day reminds us that service is more than a job - it’s a commitment to humanity.

We honour those who fought for the freedoms we have today, and we remain dedicated to safeguarding lives with professionalism, compassion and courage.

Because every life matters. Every day. 🇿🇦

19/03/2026

They are not just pets. They are family.

From the excited welcome at the door to the quiet comfort on a hard day, our pets are part of our everyday lives and our hearts. When something happens to them, it feels just as urgent and just as overwhelming.

With Pet Assist included in your CrisisOnCall package, you have support when your furry family member needs it most. Whether it is an unexpected injury, sudden illness or a moment of panic, you are not alone. Help and guidance are only a call away.

Because in an emergency, clear direction and immediate support can make all the difference.

They rely on you for everything. With CrisisOnCall Pet Assist, you have someone to rely on too.

18/03/2026

When life throws you a legal question, you should not have to face it alone.

Members who have Legal Assist included in their CrisisOnCall package have access to professional telephonic legal advice when they need clarity most. Whether it is a contract concern, a dispute, consumer rights issue or general legal guidance, help is just a call away.

No searching for attorneys. No uncertainty about your next step. Just direct access to qualified legal advice to guide you in the right direction.

Because protection is not only about medical emergencies. It is also about having the right support when legal matters arise.

With CrisisOnCall Legal Assist, you have trusted advice on hand, giving you confidence and peace of mind when it matters most.

17/03/2026

Emergencies do not send a warning. That is why the CrisisOnCall Basic Package exists.

The Basic Package gives you immediate access to professional emergency response when you need it most. At home, at work or on the road, help is just one alert away. No searching for numbers. No wasted time. Just fast, coordinated support.

It is the essential layer of protection every individual and family should have in place. Simple to set up. Easy to use. Powerful when it matters.

With the CrisisOnCall Basic Package, you are never facing a crisis alone.

13/03/2026

Travel should be exciting, not stressful.

With CrisisOnCall Trip Monitor, you can make travel fun again knowing someone is looking out for you every step of the way. Whether you are heading out on a road trip, travelling for business or flying overseas, Trip Monitor keeps a watchful eye on your journey from departure to arrival.

If there is an unexpected delay, route deviation or emergency, support is immediately alerted and ready to act. That means faster assistance, proactive check ins and real peace of mind for you and your loved ones.

No more constant “Have you arrived?” messages. No more silent worry while someone is on the road.

With Trip Monitor, you can focus on the adventure while CrisisOnCall focuses on your safety.

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 14:00

Telephone

0861574747

Website

http://www.crisisoncall.co.za/

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