What are the opening hours?

Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 14:00

CrisisOnCall

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South Africa
Pretoria
CrisisOnCall

24/7 Emergency helpline & identification | Private ambulance 🚑 Medical & Roadside assistance | Trauma, legal, Elder care | 0800 911 911

CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company. We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

23/01/2026

The CrisisOnCall armband is not a once-off product.

It forms part of an ongoing emergency support service.

The armband helps identify you in a crisis.

But the real value is the 24/7 support behind it.

Your information is actively linked to a live emergency call centre.

Medical, security, legal, and roadside assistance are coordinated when needed.

This support is maintained through a monthly commitment.

It ensures your details stay updated and your access to help remains active.

CrisisOnCall manages emergencies on your behalf, not just identification.

Because peace of mind comes from knowing help is always available.

22/01/2026

Medical emergencies can happen without warning.

You may be at home, at work, or on the road.

CrisisOnCall Medical Assist connects you to emergency medical support nationwide.

The situation is managed calmly and efficiently on your behalf.

You do not have to search for numbers or services under pressure.

Medical Assist helps you get the right help when every minute matters.

21/01/2026

Thank you Bernice for this amazing testimonial!

20/01/2026

Skin cancer is one of the most common cancers in South Africa.

Simple habits can reduce risk.

Wear sunscreen daily.

Seek shade where possible.

Check your skin regularly and act early if something changes.

Your health matters every day.

CrisisOnCall is here with medical support and guidance when you need it most.

Remember, you need to be a member for the benefits to apply to you.

19/01/2026

January heat can place serious strain on the body, especially for elderly loved ones.

Heatstroke and dehydration can develop quickly if early warning signs are missed.

Knowing what to look for, and acting early, can prevent medical emergencies.

CrisisOnCall’s Elder Care support offers reassurance, medical assistance, and peace of mind when extreme heat puts health at risk.

16/01/2026

Donated blood is issued to hospitals across South Africa every single day. But who does your blood go to when you donate?

It is used in life-threatening emergencies and planned medical care alike.

Trauma patients rely on blood after serious accidents and injuries.

Mothers need blood during complicated childbirth and severe bleeding.

Cancer patients depend on regular transfusions during treatment.

Children with chronic illnesses often require ongoing blood support.

Surgical patients need blood before, during, and after major operations.

People living with anaemia and blood disorders rely on donated blood to survive.

Every unit is carefully matched, tested, and delivered to where it is needed most.

Blood cannot be manufactured.

It can only come from donors.

Your donation could help save multiple lives.

If you are healthy and eligible, consider donating blood and making a real difference today.

15/01/2026

January is one of the hottest months in South Africa.

Extreme heat can place serious strain on the body.

Heat-related illness includes dehydration, heat exhaustion, and heatstroke.

These conditions can develop quickly during prolonged heat exposure.

Older adults, children, and people with medical conditions are most at risk.

Common warning signs include dizziness, headache, nausea, and confusion.

Ignoring early symptoms can lead to medical emergencies.

Staying hydrated and avoiding peak heat hours reduces risk.

Seeking medical help early can prevent complications.

CrisisOnCall helps coordinate medical assistance when heat-related illness becomes urgent.

14/01/2026

Start 2026 with a plan that protects you and the people you love. When a crisis hits, you do not want to waste time figuring out who to call. CrisisOnCall gives you one private helpline for medical, roadside, legal, home, and trauma support, anytime, anywhere in South Africa.

As a member, you also get the CrisisOnCall identification wristband with a unique code linked to your critical information, so it can speak on your behalf when you cannot.

You can add extra peace of mind with services like Trip Monitoring, ProtectMe security response activation, Safe & Sound transport, and Pet Assist.

Make “prepared” your strongest habit this year.

13/01/2026

Heatstroke is a medical emergency.

Knowing the warning signs can save a life. Here's what to look out for:

1️⃣ High body temperature.
2️⃣ Hot, dry skin or excessive sweating.
3️⃣ Severe headache or dizziness.
4️⃣ Confusion, disorientation, or unusual behaviour.
5️⃣ Nausea or vomiting.
6️⃣ Rapid breathing or a fast heartbeat.
7️⃣ Muscle weakness or cramps.
8️⃣ Loss of consciousness or collapse.

If heatstroke is suspected, seek medical help immediately.
CrisisOnCall can assist with emergency medical coordination when every second matters.

10/01/2026

When an emergency happens, panic makes it harder to think clearly.

People often do not know who to call or what to do first.

CrisisOnCall exists to manage emergencies on your behalf.

One call connects you to medical, roadside, legal, home, or security assistance.

You are guided calmly through the situation.

Help is coordinated quickly and professionally.

So you are never alone when something goes wrong.

09/01/2026

January is typically the hottest month in South Africa.

Extreme temperatures increase the risk of dehydration and heat-related illness.

Children, older adults, and people with medical conditions are most vulnerable.

Heat exhaustion and heatstroke can develop quickly if warning signs are missed.

Taking heat seriously during January can prevent medical emergencies.

CrisisOnCall is here to support you when health risks rise during extreme heat.

05/01/2026

CrisisOnCall can only dispatch emergency assistance for registered members.

Each plan includes specific benefits, from medical response and legal advice to home, roadside, or trauma support.

If you’re not a member, our call centre can’t activate services, verify your details, or send help on your behalf.

Your membership links you to your unique profile and wristband, giving our team instant access to critical information when seconds count.

Join CrisisOnCall today and make sure help is always one call away, because without membership, we can’t send it.

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 14:00

Telephone

0861574747

Website

http://www.crisisoncall.co.za/

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