Health Window

Health Window Health Window is a patient adherence company.

Let’s be honest for a moment 🙋  Have you ever:  Forgotten to take your medication? Taken it later than planned? Did not ...
25/03/2026

Let’s be honest for a moment 🙋

Have you ever:

Forgotten to take your medication?
Taken it later than planned?
Did not refill your script?

Postponed a visit to the pharmacy.

If so — you’re not alone.

Up to 1 in 2 people with chronic conditions struggle to take their medication exactly as prescribed.

Life gets busy, routines change, and sometimes we simply forget.

The good news?

Simple reminders and support can make staying on track much easier.

Hit like if this has ever happened to you.

Most pharmacies track new patients. Few track how many chronic patients quietly don’t return.Adherence is retention.Ever...
18/03/2026

Most pharmacies track new patients. Few track how many chronic patients quietly don’t return.

Adherence is retention.

Every missed refill isn’t just a clinical gap — it’s lost revenue, lost loyalty, lost lifetime value.

When patients stay on treatment,
they stay with you.

Adherence isn’t only about care.
It’s a growth strategy.

Follow Health Window for practical pharmacy growth insights.

Adherence simply means taking your medication the right dose, at the right time, for the full duration.  It’s one of the...
11/03/2026

Adherence simply means taking your medication the right dose, at the right time, for the full duration.

It’s one of the most important ways to protect your health — especially for chronic conditions.

Follow our page for simple tips to stay on track.

What if your biggest revenue leak isn’t pricing, competition, or reimbursement… but patients who simply don’t come back?...
04/03/2026

What if your biggest revenue leak isn’t pricing, competition, or reimbursement… but patients who simply don’t come back?

Every pharmacy focuses on acquiring new patients.
But few measure how many chronic patients quietly default.

When last did you review your chronic refill drop-off rate? Tell us in the comments.

Adherence is one of the biggest challenges in chronic care — and one of the biggest opportunities.  At Health Window, we...
18/02/2026

Adherence is one of the biggest challenges in chronic care — and one of the biggest opportunities.

At Health Window, we focus on helping patients not only start treatment, but stay on it.

Because when adherence improves, outcomes improve.

National Epilepsy Week (10–16 Feb) 💜This week is about raising awareness, breaking stigma, and standing with the million...
10/02/2026

National Epilepsy Week (10–16 Feb) 💜

This week is about raising awareness, breaking stigma, and standing with the millions of people living with epilepsy.

Understanding, support, and inclusion make a real difference.

World Cancer Day – 4 February 🎗️Today we stand together to raise awareness, support prevention and early detection, and ...
04/02/2026

World Cancer Day – 4 February 🎗️

Today we stand together to raise awareness, support prevention and early detection, and show solidarity with everyone affected by cancer.

Hope lives in research, access to care, and compassion. 💙

Health Window is a patient adherence company focused on ensuring that patients both initiate and remain on their prescri...
28/01/2026

Health Window is a patient adherence company focused on ensuring that patients both initiate and remain on their prescribed therapies.

Our solutions are designed to drive meaningful improvements in adherence, resulting in measurable sales growth for our partners and, most importantly, improved health outcomes for patients.

We're hiring! Join our team in Pretoria East.Vacancies include:- Call Center Team Leader - Personal Assistant with Unive...
07/08/2025

We're hiring! Join our team in Pretoria East.

Vacancies include:
- Call Center Team Leader
- Personal Assistant with University Degree
- Project Administrator
- Sales Representatives

Apply via our website's career page or by sending your CV to recruitments@healthwindow.co.za. Please add the job title in the email subject line.

30/01/2025

Position: IT Technician - PRETORIA EAST

Well establish company in Pretoria East is currently seeking a skilled IT Technician to join our team, to contribute to the smooth functioning of our IT infrastructure.

Key Responsibilities:

Provide technical support to end-users, responding to inquiries and troubleshooting issues in a timely manner.
Install, configure, and maintain computer hardware, software, and peripherals.
Set up and manage user accounts and permissions.
Perform routine maintenance tasks, such as system updates and backups.
Monitor network performance and security, identifying and resolving any issues or vulnerabilities.
Collaborate with other IT team members to develop and implement IT solutions and strategies.
Document IT procedures, configurations, and troubleshooting steps for reference and training purposes.
Assist in the planning and ex*****on of IT projects, such as system migrations or upgrades.
Provide training and support to users on IT systems and applications as needed.

Qualifications, Experience & Skills:

Proven experience working in an IT support role, preferably in a corporate environment.
Strong knowledge of computer hardware, operating systems, networking protocols, and software applications.
Proficiency in troubleshooting technical issues and providing solutions.
Experience with Active Directory, Microsoft Exchange, and other enterprise-level IT systems.
Familiarity with cloud computing platforms (e.g., AWS, Azure) is a plus.
Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical abilities.
Strong problem-solving and analytical skills, with a proactive approach to identifying and addressing potential issues.
Ability to work independently and as part of a team, with a commitment to delivering high-quality results.

To Apply:
Send your CV to recruitments@healthwindow.co.za with "IT Technician Application" in email subject line.

WE'RE HIRING: Post Basic Pharmacist AssistantJob Title: PBQ Call Center AgentLocation: Pretoria EastJob Overview:We are ...
21/01/2025

WE'RE HIRING: Post Basic Pharmacist Assistant

Job Title: PBQ Call Center Agent

Location: Pretoria East

Job Overview:

We are seeking a motivated and patient-focused Post Basic Pharmacist Assistant to join our team. The successful candidate will be responsible for conducting telephonic interactions with patients to support medication management. Experience in a call center environment will be advantageous, but is not required.

Key Responsibilities:

Conduct telephonic consultations with patients to monitor drug utilization and adherence to prescribed therapies.
Provide accurate and clear information.
Document and report any adverse drug reactions or medication-related issues.
Ensure compliance with pharmaceutical and healthcare regulations.
Maintain patient confidentiality and handle sensitive health information professionally.
Update patient records.

Qualifications and Experience:

Post Basic Pharmacist Assistant qualification (essential).
Previous experience in a call center environment (advantageous).
Strong communication skills, with a focus on empathetic patient care.
Proficiency in patient management systems and general computer literacy.
Excellent problem-solving skills and the ability to work under pressure.
Knowledge of pharmaceutical guidelines and drug safety.

Personal Attributes:

Detail-oriented and organized.
Patient, compassionate, and capable of building rapport with patients over the phone.
A proactive team player with a willingness to learn.

To apply: Send your CV to recruitments@healthwindow.co.za. Write PBQ in the email subject line.

Address

Pretoria
0020

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

Telephone

+27128449000

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