10/03/2026
In a forward-looking effort to strengthen communication between residents and local authorities, Community Water Alliance (CWA) is set to convene a community dialogue meeting on the emerging issue of pre-paid water meters.
The meeting is expected to bring together 50 participants drawn from diverse backgrounds, persuasions and interests, including residents, civic actors, community leaders and representatives of local government. The dialogue aims to create a constructive platform where the council and residents can openly engage on the introduction of pre-paid water meters, a concept that is still relatively new and not yet fully understood within local governance systems.
Across several communities in Harare, concerns have begun to emerge regarding the possible implications of pre-paid water meters, including questions around affordability, access to water for vulnerable households and the broader impact on service delivery. At the same time, local authorities are still navigating the operational and policy dimensions of the system, which has created uncertainty among residents.
It is against this background that CWA seeks to facilitate a neutral and inclusive space for dialogue, allowing both the council and community members to exchange views, clarify issues and explore practical solutions.
During the meeting, councillors and council bureaucrats will deliver presentations outlining the concept of pre-paid water meters, the rationale behind their introduction and how they may affect residents. These presentations will be followed by open dialogue sessions, giving residents an opportunity to raise concerns, seek clarification and contribute their perspectives.