Privacy Policy for Eyecon
Effective Date: July 1, 2015
Eyecon ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). when you visit our store, us
e our website, or engage with us in any other way.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address. Transaction Information: Details of purchases, billing information, and payment methods. Prescription Information: Optical prescriptions required for eyeglass or contact lens orders. Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior. Marketing Preferences: Information regarding your preferences for receiving marketing communications.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders. To manage your account and order history. To communicate with you about promotions, offers, and updates (with your consent). To comply with legal obligations and ensure security. To improve our services, website functionality, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist in order fulfillment, payment processing, shipping, or website analytics. Legal Authorities: When required by law or to protect our legal rights. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Consent
By providing your personal information, you consent to its use as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, but this may affect your ability to access certain services.
5. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
7. Your Rights
As a resident of Canada, you have the following rights regarding your personal information:
Access your personal data and request corrections. Withdraw consent for certain uses. File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated. To exercise these rights, please contact us using the information below.
8. Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Eyecon
448-5015 111 Street NW Edmonton AB T6H4M6780 482 [email protected]
Thank you for trusting Eyecon with your vision care needs.