
15/04/2025
When security colleague Neil from our Hebburn supermarket saw a customer getting flustered because she'd brought the wrong bank card and didn't quite have enough money to pay for her shopping he immediately tapped his own card to make up the difference.
Neil didn't want paying back, and instead told the customer the pass the kindness on. She was so touched by his actions that she posted on the Parent Network South Tyneside Facebook group to say: "I did thank him so much in person, but think everyone deserves to know that there is still some decent people in this world and most definitely will pay it forward."
Neil said: "The lass was getting a bit flustered. I just said don't worry about it and tapped to pay with my card and told her to pass the kindness on. It was just a spur of the moment thing. I've done it before for people on the bus when people have had trouble paying with their cards. I didn't expect all the nice comments – I was just doing the right thing."