Hafod Care

Hafod Care We provide a wide range of care and support services across Bridgend, Cardiff, Merthyr Tydfil, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan.

Hafod is a socially conscious, not-for profit organisation focused on making lives better by building communities and making connections. We deliver high-quality affordable homes and support for people to maintain their independence and well-being for as long as possible. We also provide care to people in their own homes, in supported housing or in our residential care and nursing homes. Our ambit

ion is to transform housing, health, social care and support in order to improve the well-being of our customers and our communities. Our care services include:

• Residential care and nursing homes
• Tenant support services
• Domiciliary support
• Extra care
• Supported housing

Our Customer Experience team will be unavailable today due to system updates.  During this time, calls will be diverted ...
27/03/2025

Our Customer Experience team will be unavailable today due to system updates. During this time, calls will be diverted to our out of hours service.

You can still contact our care homes directly, using the contact details available here - https://orlo.uk/1aJac
You can also direct message us on here or email [email protected]

We apologise for any inconvenience this may cause.

We're looking for a Deputy Home Manager to join our team at Woodcroft Care Home in Cardiff! 🏘️ In this role, you'll supp...
11/03/2025

We're looking for a Deputy Home Manager to join our team at Woodcroft Care Home in Cardiff! 🏘️
In this role, you'll support in ensuring the home operates to the highest standards of care and service, making a real difference in people’s lives.
If you have experience in care and a passion for helping others, we'd love to hear from you!
Application closes this Sunday: https://orlo.uk/pq7e4

We're dedicated to making Hafod a better place for our customers and communities, and your feedback is so important in h...
11/02/2025

We're dedicated to making Hafod a better place for our customers and communities, and your feedback is so important in helping us to improve 🌟
That's why we're excited to introduce our Customer Suggestion Box! 📨
👉 Tell us your thoughts and ideas using this simple form: https://orlo.uk/Tpcps

Why share with us?
Your voice matters! We're committed to listening and improving to make Hafod a wonderful place for all. Thank you for helping us make a real difference!

There is a new Meaningful Moments Group starting at Golau Caredig in Barry this May. ⬇️
21/01/2025

There is a new Meaningful Moments Group starting at Golau Caredig in Barry this May. ⬇️

Happy New Year from Hafod! 🥳
01/01/2025

Happy New Year from Hafod! 🥳

From everyone at Hafod, we wish you a very merry Christmas ❄️ 🎄 ✨
25/12/2024

From everyone at Hafod, we wish you a very merry Christmas ❄️ 🎄 ✨

Following the storm over the weekend, our Customer Experience team has been receiving a lot of phone calls, emails, webs...
10/12/2024

Following the storm over the weekend, our Customer Experience team has been receiving a lot of phone calls, emails, website inquiries, and messages on social media. Our team is working hard to respond to everyone as quickly as possible.

To help us keep up with the high demand, tomorrow (Wednesday, 11th December), we’ll be transferring our phone lines to our out-of-hours service. Please only call if it’s an emergency, so our team can focus on responding to all the emails, website, and social media messages.

We’re really sorry for any inconvenience, especially with the recent issues we’ve had with our phone lines. We really appreciate your patience and understanding!

*Weather Alert*Please be aware of the storm warnings across our communities for tonight and over the weekend. Please kee...
06/12/2024

*Weather Alert*
Please be aware of the storm warnings across our communities for tonight and over the weekend.

Please keep safe and take care 🏡

🛡️ This week is National Safeguarding Week Hafod colleagues will be attending workshops and training sessions across sou...
11/11/2024

🛡️ This week is National Safeguarding Week

Hafod colleagues will be attending workshops and training sessions across south Wales so as an organisation we can continue to help protect vulnerable people in our communities.

❔ What did the pumpkin say to the pumpkin carver? "Cut it out!" 😂There's been plenty of halloween fun at our Tŷ Heulog E...
30/10/2024

❔ What did the pumpkin say to the pumpkin carver? "Cut it out!" 😂

There's been plenty of halloween fun at our Tŷ Heulog Extra Care Scheme in Pontyclun recently.

Both our residents and members of the Vale Gathering Place community, took part in pumpkin carving competitions. 🎃

We’re Hiring: Communications Officer!Are you a creative communicator with a passion for social media and content creatio...
29/10/2024

We’re Hiring: Communications Officer!

Are you a creative communicator with a passion for social media and content creation? We’re looking for a talented Communications Officer to join our team! In this full-time, permanent role, you’ll manage our social media, website, and intranet, creating engaging content that connects with both customers and colleagues.

You’ll be able to enjoy hybrid working, with the flexibility to work from home or any of our locations across South Wales. Plus, you could work a 9-day fortnight, giving you an extra day off every other week!

We’re looking for someone with strong content creation skills, experience in social media, and someone who has a creative flair. You’ll also need a full driving licence and access to a vehicle.

Ready to bring your skills to our team? Apply now! 🌟

👉 Find out more and apply here: https://orlo.uk/e2tpU

A great time was had by all this morning, as our Digital Heroes helped link up our Care Homes to play online Bingo toget...
14/10/2024

A great time was had by all this morning, as our Digital Heroes helped link up our Care Homes to play online Bingo together for this year's . 😊

On 3rd September 2024 we announced our decision to close Arthur Jenkins Care Home in Blaenavon. This decision was made d...
10/10/2024

On 3rd September 2024 we announced our decision to close Arthur Jenkins Care Home in Blaenavon. This decision was made due to the building being no longer suitable to deliver the quality of care we aspire to. At this stage Torfaen County Borough Council (TCBC), residents, residents’ families and colleagues were advised that the service will close on the 6th of December 2024.

Since the announcement, Hafod have been working alongside TCBC on two streams of work. Firstly, we have been supporting efforts to secure the future of Arthur Jenkins as a Care Home with another supplier, and secondly, we have been working through a home closure plan to secure new homes for our residents.

To support the efforts to secure a future for Arthur Jenkins, we were approached by TCBC to extend the closure date to enable time for this option to be explored by a third party. We agreed ‘in principle’ to this request whilst working through the impact this would have on our residents, resident's families, colleagues and Hafod.

Hafod did not communicate this as a definite way forward but are aware that this option did become known in the local community. Over the last week, we have been working tirelessly towards delivering on the ‘in principle’ agreement.

However, it has become evident that extending the closure notice is having a detrimental impact on the wellbeing of our residents and colleagues due to the uncertainty of the future of the home. This was discussed and recognised by both Hafod and TCBC during meetings which have taken place over the last week.

It has always been the number one objective of Hafod and TCBC during the closure process to maintain the wellbeing of residents and colleagues, and as this is being negatively impacted, we feel it is in the best interests of our residents not to extend the closure of the service.

This means that the closure of the service will continue, and it will close on the 6th of December as originally communicated. We will continue working with TCBC and social services to further discuss with residents and their families their preferences for a new home. We are pleased that many residents would like to remain with Hafod, and we will secure places for them in our homes. For the remaining residents we will work with them and their families to find a suitable new home which meets their needs.

We will continue to support any third party who is interested in taking over the service. Unfortunately, it is not Hafod’s sole decision on who the lease can be transferred to or whether a new care operator can register to operate the service, but we will continue to support the process where we can.

This update has already been shared directly with those affected, and we will continue to work alongside our colleagues, as well as our residents and their relatives to ensure we provide the support they need.

As we move forward, we will continue to work alongside TCBC and will further discuss with residents and their relatives about their preferences for a new home.
We are also working closely with our colleagues at Arthur Jenkins Care Home to provide them with the support they need during this time, including finding them employment within Hafod, if this is something they would like to do.

We would like to thank our colleagues, residents, and their families for their continued patience and understanding.

Company Announcement: Arthur Jenkins Care Home, BlaenavonWe have reluctantly made the decision to close our Arthur Jenki...
04/09/2024

Company Announcement: Arthur Jenkins Care Home, Blaenavon

We have reluctantly made the decision to close our Arthur Jenkins Care Home in Blaenavon. Whilst we are proud of the quality of care that our team at Arthur Jenkins provides for our residents, it has become clear that the building is not suitable to deliver the quality of care we aspire to.

The closure of Arthur Jenkins has been under discussion with the local authority for several years. Torfaen County Borough Council, who own the site and are working closely in partnership with us, support this decision.

Despite increased investment to the building over our time as operator, an independent review carried out has concluded that even substantial works in the building would not address significant shortcomings. Although we considered various options with regards to further investment, due to a number of challenges with this particular site Arthur Jenkins is not able to provide the facilities we, and our customers, expect in the long term.

We are supporting both our residents and colleagues to ensure their well-being and achieve the best possible outcomes for their individual needs. We aim to minimise any colleagues at risk of redundancy by offering redeployment to our other Hafod services.

We are taking every precaution in supporting our residents into their new homes. All moves will be carried out in a safe and sensitive manner in consultation with our residents’ case workers, families and advocates, the transferee home and medical advice.
We continue to ensure our Arthur Jenkins residents receive the highest quality of care and support.

If you have any queries or questions, please use the form below: https://forms.office.com/e/3yb941vUXQ

Fancy joining our team? Have a look at our weekly roundup of roles available at Hafod! Neighbourhood Housing Coach Part ...
16/08/2024

Fancy joining our team?

Have a look at our weekly roundup of roles available at Hafod!

Neighbourhood Housing Coach
Part time & full time
£34,601 per annum (FTE)
Various across south east Wales (hybrid working)
Deadline: 20/08/2024
Apply here: https://orlo.uk/JsrS8

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Project Night Worker
32 hours a week
£12.10 per hour
Ty Ogwr, Bridgend
Deadline 29/08/2024
Apply Here: https://orlo.uk/2r1NP

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Purchase Ledger Assistant
20 hours a week
Up to £26,689 (FTE)
St Hilary Court, Cardiff
Deadline 26/08/2024
Apply Here: https://orlo.uk/FrgjT

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Procurement Support Administrator
36 hours a week
£26,704 per annum
St Hilary Court, Cardiff (Hybrid working)
Deadline: 01/09/2024
Apply here: https://orlo.uk/HS0S9

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For our other vacancies, please check out our website here: https://orlo.uk/GLbTB

Starting today (16/08/2024), Hafod will be saying goodbye to our profiles on X,  and . We’ve decided to step away from X...
16/08/2024

Starting today (16/08/2024), Hafod will be saying goodbye to our profiles on X, and . We’ve decided to step away from X because we feel it no longer aligns with our values here at Hafod. This means we won’t be posting or interacting on the platform anymore.

In light of the recent riots and unrest across the UK, we would like to reassure you that as an organisation, we are com...
09/08/2024

In light of the recent riots and unrest across the UK, we would like to reassure you that as an organisation, we are committed to fostering safe and inclusive communities, regardless of background.

We appreciate many of you in our communities may be feeling vulnerable or distressed at this time and we would like to reassure you of our commitment to mutual respect for all of our residents and offer guidance during these difficult times.

We have zero tolerance for hate and stand in solidarity with our Black, Asian and Ethnically diverse communities. Everyone has the right to feel safe, and we will do all that we can to ensure that our residents feel safe our homes and our colleagues feel safe to be at work.

To read more: https://www.hafod.org.uk/.../62/hafod-stands-against-hate

We have turned off comments on this post to maintain a respectful and safe environment for all.

🎉 Join Our Team as an Activities Organiser! 🎉Are you friendly, organised, and dedicated? Picton Court Nursing Home in Po...
24/07/2024

🎉 Join Our Team as an Activities Organiser! 🎉

Are you friendly, organised, and dedicated? Picton Court Nursing Home in Porthcawl is looking for an Activities Organiser to create fun social activities for our residents!

Details:
📅 Permanent, 21 hours a week (including weekends & occasional evenings)
💰 £12.10 per hour
🚗 Valid driver’s license required

Perks:
✅ Paid induction and training
👕 Free uniform
💊 Medicash - Cashback health plan
📞 24/7 Employee assistance programme
📚 Career development support
➕ And much more!

Apply by: Thursday 1st August 2024.

Interested? Follow this link to apply: https://orlo.uk/IGaMY

Address

St Hilary Court, Copthorne Way, Culverhouse Cross
Cardiff
CF56ES

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+448000248968

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