Respond Healthcare Ltd

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Respond Healthcare Ltd

Respond Healthcare Ltd Home delivery service for stoma and continence supplies, putting our customers at the heart of all that we do 💚 Learn more over at www.respond.co.uk

We provide an excellent home delivery service and support services to the stoma and continence care community, putting our customers at the heart of all that we do. We’re part of Eakin Healthcare, an independent specialist in ostomy care with over 50 years of experience under its belt, so you know you’re in good hands.

03/04/2025

Describe life with a stoma in 3 emojis! 👇 💚

01/04/2025

Finding you're waiting a long time between ordering and delivery? ☹️ That's because you're not with Respond! 99% of our customers say they're satisfied with the time it took from order to delivery 🙌

⭐ Give Respond a go even if it’s just for your next order 👉 https://buff.ly/jgjiQbD

27/03/2025

RENEW keeps your skin comfortable by absorbing excess moisture, making it easier to secure stoma adhesives on tricky, damp areas. It helps protect the skin, reduces irritation during bag removal, and adds an extra layer of defence against leaks. Stay secure, protected, and worry-free! 🙌

Sample here 👉 https://buff.ly/GeFMbDK

24/03/2025

NEUTRALISE is specially formulated to neutralise odours in faecal stoma bags. Infused with a powerful nanozyme, these scented oils are designed to eliminate odour, providing you with the confidence and peace of mind you deserve 🤩

Choose from three refreshing scents and enjoy fast, reliable odour control. Just add 1 or 2 drops to your bag before use and embrace freshness all day long!

Sample here 👉 https://buff.ly/EXWGyNz

22/03/2025

Struggling to organise and store your supplies, especially in a small space? Keith shares his top tips to keep things neat and accessible! 💚

Got any storage hacks of your own? Drop them in the comments! 👇

20/03/2025

How did you take to stoma life? 💚

18/03/2025

Did you know 98% of our customers rated our quality of packaging as excellent or very good? 🤩 At Respond, we’re dedicated to providing quality service!

You actually get to choose who dispenses your prescription—so why not give us a try? Place your next order with us and see the difference for yourself!

Give us a call at 0800 220 300 or 0800 028 6848 (NI), and we’ll walk you through it, or just head to https://buff.ly/AjYWDOK to get started! 💚

14/03/2025

Happy World Sleep Day! 🌙 Sleeping with a stoma can feel challenging at times, especially when you're still adjusting after surgery 💚 But don't worry — Amy's got some great tips to help you sleep more comfortably. Read the full blog over at https://buff.ly/zdM6EvF

Got your own tips? Share them in the comments!

12/03/2025

THE CARE RANGE is designed to make stoma care a breeze 🤩 From skin care to odour & freshness and security & adhesion, we’ve got you covered. Because when it comes to stoma care, it should be simple 💚

Sample the full range here 👉 https://buff.ly/9tujWAQ

06/03/2025

Just like your tummy can feel flatter or rounder throughout the day, your stoma can change shape and size too. Here’s why that might happen! 👇 💚

05/03/2025

Angelina shares advice on learning to accept your stoma after surgery 💜 Watch the full episode 👉 https://buff.ly/41Em21y

04/03/2025

Save time and simplify your routine with REFRESH 3in1! ✨

This three-in-one spray combines an effective adhesive remover and trusty barrier film—plus a unique fresh linen scent for extra confidence when changing your stoma bag.

Want to try it? Head over to https://buff.ly/3zUKPmq to try a sample! 💚

27/02/2025

Finding it difficult to get through to order your stoma supplies? ☹️ That's because you're not with Respond! 99% of our customers say we're easy to contact 🙌

⭐ Give Respond a go even if it’s just for your next order 👉 https://buff.ly/4cFoMP8

25/02/2025

Amy () opens up in an honest Q&A with her partner about her stoma and its impact on their dating life 💚 Read the full blog on our website 👉 https://buff.ly/3Qvgsb6

24/02/2025

Our new episode of Beyond the Pouch with the wonderful Angelina is now live! 💜

In this episode, Angelina shares her experience of being diagnosed at just 12 years old after enduring debilitating symptoms. She also opens up about her recent pregnancy journey with a stoma and how she navigates motherhood while looking after her health.

🎙️ Listen here: https://buff.ly/436qJlH
💻 Watch here: https://buff.ly/41bkGcP

22/02/2025

What are you choosing? Let us know! 👇 💚

20/02/2025

Did you know 99% of our customers felt like they received excellent or very good service? 🤩 At Respond, we’re dedicated to providing quality service!

You actually get to choose who dispenses your prescription—so why not give us a try? Place your next order with us and see the difference for yourself!

Give us a call at 0800 220 300 or 0800 028 6848 (NI), and we’ll walk you through it, or just head to https://buff.ly/4cFoMP8 to get started!

19/02/2025

Learning to love yourself after stoma surgery can be challenging, and many ostomates struggle with confidence in their new bodies. Here are some tips from Maryrose on embracing and appreciating your body with a stoma 💚

Read more of our blogs over at https://buff.ly/40YxOlJ

Address

Greypoint
Cardiff
CF145WF

Telephone

+44800220300

Website

http://www.respond.co.uk/

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Videos

Speech bubble 27 portrait.mp4

Finding you're waiting a long time between ordering and delivery? ☹️ That's because you're not with Respond! 99% of our customers say they're satisfied with the time it took from order to delivery 🙌 ⭐ Give Respond a go even if it’s just for your next order 👉 https://buff.ly/jgjiQbD

S2 Ep5 clip 02 Insta subtitled.mp4

Angelina shares advice on learning to accept your stoma after surgery 💜 Watch the full episode 👉 https://buff.ly/41Em21y

Finding it difficult to get through to order your stoma supplies? ☹️ That's because you're not with Respond! 99% of our customers say we're easy to contact 🙌

Finding it difficult to get through to order your stoma supplies? ☹️ That's because you're not with Respond! 99% of our customers say we're easy to contact 🙌 ⭐ Give Respond a go even if it’s just for your next order 👉 https://buff.ly/4cFoMP8

Our new episode of Beyond the Pouch with the wonderful Angelina is now live! 💜 In this episode, Angelina shares her experience of being diagnosed at just 12 years old after enduring debilitating symptoms. She also opens up about her recent pregnancy journey with a stoma and how she navigates motherhood while looking after her health. 🎙️ Listen here: https://buff.ly/436qJlH 💻 Watch here: https://buff.ly/41bkGcP

99% of our customers felt they received excellent or very good service 🙌

Frustrated by the poor service you're receiving? ☹️ That's because you're not with Respond! 99% of our customers felt they received excellent or very good service 🙌 ⭐ Give Respond a go even if it’s just for your next order 👉 https://buff.ly/4cFoMP8

Our new episode of Beyond the Pouch with the incredible Natalie-Amber is now live!

Our new episode of Beyond the Pouch with the incredible Natalie-Amber is now live! 💜💚 She opens up about her journey with Crohn's disease, life with a stoma, and her experience undergoing a reversal. You don't want to miss it! 🎙️ Listen here: https://buff.ly/4fiK6dJ 💻 Watch here: https://buff.ly/4apD9Ha

Kevin (@thestomaguy) opens up about embracing life with his stoma and encourages others to do the same 💜

Kevin (@thestomaguy) opens up about embracing life with his stoma and encourages others to do the same 💜 🎙️ Listen here: https://buff.ly/4fiK6dJ 💻 Watch here: https://buff.ly/4gEGOCP

In our next episode of Beyond the Pouch, Kevin (@thestomaguy) opens up about the challenges he faced with his mental health after getting a stoma 💜

In our next episode of Beyond the Pouch, Kevin (@thestomaguy) opens up about the challenges he faced with his mental health after getting a stoma 💚 He shares how he adjusted to this major life change and came to terms with living with a bag. 🎙️ Listen here: https://buff.ly/4fiK6dJ 💻 Watch here: https://buff.ly/4gEGOCP

S2 Ep 2 Snippet 02 Insta subtitled.mp4

A little advice from Jennie if you're struggling to accept your stoma 💜 Watch the full episode on Jennie's journey with a stoma on your chosen podcast platform or on YouTube! 🎙️ Listen here: https://buff.ly/4ePbEHB 💻 Watch here: https://buff.ly/3YYSdpy

Joining us on our next episode is the incredible Jennie (@ostomummy)! She opens up about her inspiring journey through pregnancy with a stoma, tackling the challenges of Crohn’s flare-ups, and advocating for herself every step of the way in her stoma experience 💚 🎙️ Listen here: https://buff.ly/4ePbEHB 💻 Watch here: https://buff.ly/3YYSdpy

A little advice from Poppy if you're new on your stoma journey 💚 Watch the full episode on Poppy's journey with Ulcerative Colitis and a stoma on your chosen podcast platform or on YouTube! 🎙️ Listen here: https://buff.ly/3CJhRqU 💻 Watch here: https://buff.ly/3UWz7PT

Poppy's Stoma Stoma | Beyond the Pouch Podcast

Season 2 of Beyond the Pouch is here, and we’re kicking things off with the inspiring Poppy (@stoma_scene)! 💚 In this episode, Poppy shares her journey with Ulcerative Colitis, from the initial diagnosis to her emergency stoma surgery. She opens up about the challenges she faced, her change in perspective, and the fresh outlook she’s embraced in her life with a stoma. 🎙️ Listen here: https://buff.ly/4ehPiy7 💻 Watch here: https://buff.ly/4fv4rx4

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Our Story

We know the difference that the right stoma care can make to your quality of life. That’s why we aim to do so much more than simply deliver to your door. Through our BHTA-trained help team, community nurses, website and social media pages we also provide a network of friendly support, information and expert advice. Our aim is for you to feel supported and connected, with a personal, caring local service that puts your wellbeing first. We are part of the family owned Eakin Group – specialists in ostomy care since 1974. We champion quality of life for people living with a stoma, putting your care at the heart of what we do. You can choose any brand of product and rely on us to deliver. We value our relationship with you and we’ll always listen to what you need so we can help to make your life better.