What are the opening hours?

Monday 8am - 8pm Tuesday 8am - 8pm Wednesday 8am - 8pm Thursday 8am - 8pm Friday 8am - 8pm Saturday 8am - 8pm Sunday 8am - 8pm

Ngala

We help WA parents navigate challenges and build the skills needed to give their children the best start in life. For more information visit www.ngala.com.au.
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There are many ways we can help, depending on what works best for you and your family. The first step is to reach out, we're here to help. One of our corner stone services is the Ngala Parenting Line, which is a parenting support call back service for parents and carers of children aged 0 to 18. The Parenting Line is available 7 days a week from 8am to 8pm and can be reached by calling 9368 9368 or 1800 111 546 - freecall when calling from a landline in regional WA.

24/12/2025

Merry Christmas from Ngala ✨🎅

Wishing you a day filled with happiness, laughter and special moments with your loved ones.

Stay safe, enjoy the festive season, and we’ll see you in the new year!

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Need a little extra support today?
Our Parenting Line is available from 8:00am - 8:00pm. Call us on 08 9368 9368 to speak with our team. 💜

22/12/2025

Parenting challenges don’t take a holiday!
We’re here for you every day this festive season.

Call our free Parenting Line on 08 9368 9368 from 8am-8pm to speak with one of our clinical team about any parenting challenge for kids aged between 0-18 years.

With no judgement and expert advice, we’re just a call away. Whatever your question, we’ll listen and support you. 💜

15/12/2025

Newborns like to keep us guessing - especially when it comes to tired cues 😅

In Episode 4 of our podcast, Ngala registered nurse Beth breaks down the subtle signs your baby is ready for sleep (think red eyebrows, hand-to-face, looking away) and why their little awake windows can go by fast.

If it feels a bit like Groundhog Day right now, you’re not alone. Keep watching them, keep tuning into their cues… you and your little one are learning from each other. You've got this! 💜

11/12/2025

✨ Holiday Hours Update ✨

As the festive season approaches, we’d like to share our holiday hours with you.

Most of our services will be closed from Thursday, 25 December 2025 to Thursday, 1 January 2026 (inclusive). We’ll reopen on Friday, 2 January 2026.

Need support during this time? Our Parenting Line is here for you every day of the year, including during the holildays. Simply call 08 9368 9368 - we’re always ready to help. 💜

10/12/2025

In Episode 1, Preparing for Parenthood, our podcast hosts Jen and Hannah shared a few simple steps that you can think about ahead of time, to help in those early days with a newborn:
💜 Decide your visitor rules (who, when, and how long)
💜 Plan for any vaccination or handwashing requests
💜 Agree on boundaries with your partner
💜 Communicate expectations before baby is here

It's important to remember that postpartum boundaries and support look different for every family. Do what feels right for you and your baby.

Want to learn more? This episode and the rest of Season 1 are available now on Spotify, YouTube and Apple!

04/12/2025

With another year almost gone it is time to look back at Ngala's impact in FY24/25 and celebrate some of the successes we had in the latter part of 2025.

The numbers tell an amazing story: Parents are under pressure like never before. Tens of thousands of WA families need our support every year. Anxiety and stress are on the rise. Regional families are also requiring hard-to-get services.

So where to from here?
Thankfully, with significant funding from the WA Government secured in the second half of 2025, Ngala will be here well into the future.

To everyone who has contributed, we want to say a heartfelt thank you. 💜

26/11/2025

The Season 1 finale of Parenting With Ngala is live! 🎉

In this episode, we explore the vital role partners play in a child’s development before and after birth.

Our guest, Keith from Ngala’s DadsWA program, shares:
💜 Why early involvement matters
💜 Unique contributions partners bring
💜 Practical ways to support your partner
💜 Mental health challenges and where to get help
💜 Tips for work-life balance

Listen wherever you get your podcasts, or watch on YouTube.

If you’ve loved listening to Season 1 of Parenting with Ngala, please rate, review and share our podcast so we can reach even more parents and carers.

As always, if you need personalised support, our team is available 8am – 8pm, 7 days a week:
📞08 9368 9368
🌐 www.ngala.com.au/parenting-line

24/11/2025

We’re proud to partner with Perinatal Mental Health Week, working together to build understanding, reduce stigma, and provide education and support. 💜

Recognising the signs and symptoms of Perinatal Depression and Anxiety is the first step towards getting the right help. Take a moment to swipe through the images and help raise awareness about this important issue that impacts so many parents.

Want to learn more? Explore our mental health resources, including our new podcast, at:
www.ngala.com.au/resources/all/mental-health

20/11/2025

Today is World Children’s Day 💜

It’s a day to celebrate children everywhere and reflect on the role we all play in creating safe, empowering environments for every child to thrive.

At Ngala, we are committed to upholding children’s rights and ensuring they are safe, respected and supported. We embed the National Principles for Child Safe Organisations and the UN Convention on the Rights of the Child into everything we do, because child safety is everyone’s responsibility.

Together, let’s honour children’s voices, nurture their potential and create a future where every child belongs.

19/11/2025

On today's episode of Parenting With Ngala, we're diving into the mental health challenges and adjustments that come with parenthood.

Our guest, Ngala Clinical Psychologist, Divyah, shares practical tools and insights to help you navigate this during the first few months with a newborn, including:

💜 Understanding intrusive thoughts and why they happen
💜 Balancing the invisible mental load
💜 Tools for managing stress and grounding yourself
💜 Why self-care matters for new parents

Episode 7 is out now. Listen wherever you get your podcasts, or watch it on YouTube.

If you need personalised support, our team is here to help. Call us on 9368 9368, 8am-8pm, 7 days a week.

11/11/2025

Tomorrow on Parenting With Ngala we’re talking about feeding as a way to bond with your baby.

Ngala Child Health Nurse Charlotte shares how feeding can help build connection and confidence in the early months of parenting.

She covers:
💜 How to create a calm, connected feeding space
💜 Why it matters who does the feeding
💜 What feeding cues look like
💜 Where to get help with feeding questions

You can listen to Parenting With Ngala wherever you get your podcasts. Don’t forget to rate, follow or subscribe so this can reach as many new parents as possible. 🙏

If you’re looking for personalised support, our team is here to help. Call us on 9368 9368.

Address

9 George Street, Kensington
Perth, WA
6151

Opening Hours

Monday	8am - 8pm
Tuesday	8am - 8pm
Wednesday	8am - 8pm
Thursday	8am - 8pm
Friday	8am - 8pm
Saturday	8am - 8pm
Sunday	8am - 8pm

Telephone

+61893689368

Website

http://www.ngala.com.au/

Alerts

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Our Story

The story of Ngala is a community story. It’s the future of Western Australian families guided by nearly 130 years’ experience in parenting and child development. This guidance has the power to give parents and carers, like you, a sigh of relief, a feeling that you’re in safe hands with our team. But this is just the beginning of the journey.

At Ngala, we believe every child deserves the opportunity to be their best, and that parenting should be a joyful and rewarding experience. This is what we call Raising happiness.

Visit our website www.ngala.com.au to find out more about Ngala’s services and how we can support you and your child.