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Interchange WA

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Interchange WA

Interchange WA is a registered NDIS provider helping people live great lives through personalised, community-based and home-based support. Everyone Belongs.

Interchange is a registered NDIS provider supporting Western Australians living with disability to achieve their goals and live fulfilling lives through individualised, local, community-based support. For 30 years we have been putting people at the centre of everything we do. Our belief is we all belong. We are all peas from the same pod! Our aim is to remove barriers and increase your choices. Af

ter all, this is all about you. Your life, your choices, your way. Our Neighbourhoods are founded on real connections and meaningful relationships within your community. With Support Teams from Two Rocks to Pinjarra, we can work with the people you trust on building a whole support network around you.

25/04/2026

There’s much we can say about ANZAC day to honour the brave Australians and New Zealanders who have lost their lives in armed conflicts. But none of would carry the same weight and meaning as the words Kipling wrote many years ago:

Lest We Forget.

24/04/2026

𝗦𝗲𝗰𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗡𝗗𝗜𝗦 𝗳𝗼𝗿 𝗳𝘂𝘁𝘂𝗿𝗲 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 – 𝘄𝗵𝗮𝘁 𝘁𝗵𝗶𝘀 𝗺𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆

With the recent announcement from Minister Mark Butler, the Australian Government has outlined changes to the NDIS aimed at securing the Scheme for future generations.

The reforms focus on:

• Stopping fraud and misuse of funds
• Slowing rapid cost increases
• Clarifying who the NDIS is designed to support
• Improving the quality and consistency of services

For many participants, this includes a review of funding for their supports, with average budgets expected to align to 2023 levels, depending on individual needs and goals.

At Interchange WA, we know how important connection, belonging, and participation are to quality of life. We’ll continue supporting our customers and families to understand what’s changing and to navigate these updates with confidence.

23/04/2026

Some support arrangements begin with paperwork. Kim’s began with trust.

Eight years ago, Kim began supporting her customer. Four years ago, she entered a Host Arrangement and welcomed that customer to live in her home as a Host Participant.

Now, Interchange WA is proud to welcome her as a Host. Her commitment and connection with her customer has moved us all, and we are pleased to play a role in assisting her to provide ongoing, high-quality support to her customer.

You can read their story on the Interchange WA Blog. Link in the comments.

22/04/2026

Interchange WA is pleased to announce that our All Abilities Youth Group is opening up for weekly sessions in Term 2.

𝗪𝗵𝗲𝗿𝗲? Billy Dower Youth Centre in Mandurah

𝗪𝗵𝗲𝗻? Every Thursday during term 2, 10am to 2pm

𝗪𝗵𝗼 𝗰𝗮𝗻 𝗰𝗼𝗺𝗲? All 16-25 year olds with disability, in Special Ed classes, or no longer attending school. As well as one support person, if needed.

𝗪𝗵𝗮𝘁’𝘀 𝗼𝗻? Every week will have a range of activities like basketball and pool, and two days will have special events like a gaming truck and The Great Billy Dower Bakeoff.

For further info, check the top comment.

We hope to see you there!

20/04/2026

After 20 years of service at Interchange WA, our Accounts and Payroll lead, Kaylene, is retiring. But she’s left us in good hands. She trained the Accounts and Payroll team, who remember her fondly for her dedication to her role, mentoring, and infectious laughter.

As you read this, she’s on a tour of Europe to celebrate her retirement. While we miss the laughter and reliability she brings to the office, she’s having the time of her life on a well-deserved vacation.

Please wish her all the best as she embarks on this journey.

19/04/2026

Up to 11% of people are affected by Irritable Bowel Syndrome (IBS), which is why April 19th is IBS Day, a day dedicated to reducing stigma and informing people about IBS.

Although not a disability on its own, IBS can be a significant contributor to discomfort, shame, and reduced capacity for work and leisure, and is often comorbid with other disabilities such as Crohn’s disease.

Did you know there is a National Public Toilet Map? It’s a map of public toilets all over Australia. It even specifies which ones are disability-accessible and what hours they’re open.

15/04/2026

Did you know that there’s an All-Abilities Sunset service for ANZAC Day?

Not everyone can make it to the dawn service, which is why the sunset service, on March 24th (the day before ANZAC Day) is an ideal opportunity to commemorate the ANZAC tradition of courage, endurance and mateship.

The service will be held at 5 pm in Kings Park at the Flame of Remembrance. The event has plenty of parking, is wheelchair-accessible, offers assistive hearing, and has a low-sensory quiet area. For more information, visit the link in the top comment.

15/04/2026

After nearly a decade with Interchange WA, our CEO, Justin O’Meara Smith, will
conclude his role as CEO of Interchange WA on 30 June 2026.
We thank Justin for his leadership, integrity and dedication, and wish him all the very
best as he moves into his next career chapter as CEO of Nulsen.

Interchange WA moves forward with experienced leaders, clear direction and an
unwavering commitment to people with disability, families and staff.
A recruitment process for CEO role will commence shortly.

10/04/2026

Sharing a very special moment in the life of the people of Interchange.

Today our CEO, Justin O’Meara Smith, was the Civil Marriage Celebrant for the now Mrs Nicki and Mr Warwick Van Den Bussche who celebrated their vows and commitment as husband and wife.

Many of us would remember Nicki who served as our Chief Operating Officer for many years.

Congratulations to our happy couple 💍🎉🥂

10/04/2026

𝗗𝗼 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗼𝗻 𝗰𝗮𝗿𝗱?

Western Australians with certain disabilities may be eligible for Companion Cards, which enable them to use public transport or attend events with a carer or support worker without needing to buy a second ticket.

Not only can this be used for community access outings to places like museums and cinemas, it’s useful across Transperth services. As people look to save money on fuel by driving less, public transport is a great way to get around and build capacity.

Even if you don’t have a companion card, Transperth services are free for SmartRider holders on Sundays, which are a great time to get out and about.

Whether it be bus, train, or ferry, Perth has world-class public transport facilities, and Interchange WA highly encourages you to make use of them when needed.

08/04/2026

In the second entry of our series about our nominees for the 2026 WA Disability Support Awards, we’re taking a look at Stephen, who has been nominated for Excellence in Disability Support Work.

It’s a tough category to stand out in when people across Western Australia are providing exceptional support every day. But Stephen’s commitment to growing the capacity and independence of his customers at home and in the workplace is why Interchange WA is proud to have him as our nominee.

You can read about the impact he’s made on his customers’ lives on the Interchange WA blog. Link in the comments.

Address

Interchange Head Office:10/213 Wright Street, Cloverdale
Perth, WA
6105

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://www.interchangewa.org.au/

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