26/01/2026
ENJO FAQ, answered.
❕Do ENJO Fibres kill bacteria, viruses or mould spores?
ENJO cloths do not kill germs. Instead, they physically remove them from surfaces. The Fibres act like tiny hooks, lifting dirt, bacteria and grime away. When the cloth is washed, those germs are washed out too. The result is a clean, dry surface that makes it harder for germs to stay behind.
❕Does ENJO actually clean?
Yes. ENJO products clean up to six times more effectively than conventional cleaning products. ENJOtex Fibres are designed to remove bacteria and dirt using only water, leaving your home genuinely clean without chemical residue.
❕How long does ENJO last?
With proper care, ENJO products can last up to three years. Over time, this can save households thousands of dollars compared to repeatedly buying sprays, wipes and refills.
❕Why does ENJO seem expensive?
ENJO products are made in Austria using high-quality, planet-friendly materials, then shipped to Australia. Because the cloths are reusable for years, there are no plastic bottles, no refills, and far less waste. When you look at cost per use, ENJO is often cheaper in the long run.
❕Can ENJO be used with essential oils, vinegar or fabric softener?
No. ENJOtex Fibres only need cold water to work effectively. Using oils, vinegar, bleach, fabric softener or tumble drying can damage the fibres and reduce performance. Simply wet, wipe, and dry.
❕Does ENJO have a refund policy?
Yes. ENJO offers a 60-day money back guarantee. If a product is faulty, damaged, or not right for you, it can be replaced or refunded within 60 days of purchase. Original shipping costs are not refunded, and bundle returns are adjusted to individual item pricing if part of the bundle is kept.
If you want a simple place to start, the Core Bundle is designed to cover everyday cleaning using colour-coded cloths and just water, making it easy and safe for the whole family to help.
Learn more in the ENJO FAQs here:
www.enjo.com.au/faq
Shop the Core Bundle here:
www.enjo.com.au/core-bundle.html
