03/15/2020
To our community of patients, friends and families;
With the concerns of COVID-19, we are taking steps at the clinic to ensure that all our patients (and us!) continue to have a safe and positive experience.
While we are waiting for guidelines from Health Canada and the provincial government, we are committed to making a safe environment for everyone. For the next few days, I am encouraging phone consultations instead of clinic visits. If you are scheduled for an injection or neurological testing, your visit will be unchanged and we will see you at your allotted time. Katie and I have consulted this weekend, and our goal is to have measures in place shortly where we can have one patient in the clinic at a time and wash down all surfaces in between. We feel that having a smaller clinic at this time is a HUGE advantage. Should we switch back to office visits, you certainly have the option to consult over the phone or virtually and, are certainly encouraged to do so if you are feeling unwell. The office is open for supplement pick-up, however, we are recommending that you call ahead so that Katie can have things waiting for you. We are also happy to ship out supplements and fax prescriptions to your pharmacy.
If you are already booked for a consult the week of March 16th, you don’t need to do a thing. You will be receiving an email or phone call from us shortly to notify you of any instructions and how your visit will play out. We will work hard to make this process as smooth and enjoyable as possible.
If you have any COVID-19 symptoms, please contact the nurse’s hotline at 811 or your primary care provider to arrange for safe testing. Our clinic does not have access to COVID- 19 test kits.
During this time, our primary focus is to continue to provide care for ongoing health concerns while supporting the recommendations of BC Health Officials.