Ottawa Paramedic Service - Service paramédic d'Ottawa

Ottawa Paramedic Service - Service paramédic d'Ottawa Emergency Medical Services

Please join us in welcoming the fourth paramedic recruit class of 2025!  They have completed their orientation and will ...
12/11/2025

Please join us in welcoming the fourth paramedic recruit class of 2025! They have completed their orientation and will be starting their mentoring period. A few weeks ago, in front of their families, they officially received their wallet badge during a ceremony and were deployed to the front lines. Welcome aboard!
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Veuillez vous joindre à nous pour souhaiter la bienvenue à la quatrième cohorte de recrues paramédics de 2025! Elles ont terminé leur période d’orientation et commenceront maintenant leur période de mentorat. Il y a quelques semaines, devant leurs familles, elles ont officiellement reçu leur insigne lors d’une cérémonie et fûrent déployées sur le terrain dans les jours suivants.
Bienvenue à bord!

Congratulations to Communication Officer (CO) Josh Lalonde on successfully completing the trainee program! Over the past...
12/11/2025

Congratulations to Communication Officer (CO) Josh Lalonde on successfully completing the trainee program! Over the past 14 months, Josh has mastered all aspects of call-taking and dispatching and is now a fully signed-off CO. This training program is extensive and challenging, but through hard work and perseverance, Josh achieved this milestone. Well done, Josh!
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Félicitations à Josh Lalonde, répartiteur médical d’urgence (RMU), pour avoir complété avec succès le programme de formation du Service paramédic d’Ottawa! Au cours des 14 derniers mois, Josh a acquis toutes les compétences nécessaires en matière de répartition et de prise d’appels et est maintenant un RMU certifié. Ce programme de formation est complexe et exigeant, mais grâce à sa persévérance et à son travail acharné, Josh a relevé le défi. Bravo, Josh!

Today, Chief Pierre Poirier was on Parliament Hill for a joint press conference with MP Mazier and MP Doherty as well as...
12/09/2025

Today, Chief Pierre Poirier was on Parliament Hill for a joint press conference with MP Mazier and MP Doherty as well as Kimberly Leblanc from the Canadian Nurses Association, in support of Bill S-233 to protect healthcare workers and first responders. This bill would consider an assault or threats against paramedics an aggravating circumstance at sentencing.
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Aujourd’hui, le chef Pierre Poirier était sur la Colline du Parlement pour une conférence de presse conjointe avec le député Mazier, le député Doherty ainsi que Kimberly Leblanc de l’Association des infirmières et infirmiers du Canada, en appui au projet de loi S-233 visant à protéger les travailleurs de la santé et les premiers répondants. Ce projet de loi considérerait une agression ou des menaces envers les paramédics comme une circonstance aggravante lors de la détermination de la peine.

This morning, Marc-Antoine and Jeremy participated in the Ottawa Christmas Cheer with Laura Dudas and many others.  We h...
12/05/2025

This morning, Marc-Antoine and Jeremy participated in the Ottawa Christmas Cheer with Laura Dudas and many others. We had a great time supporting this important fund raiser for local charities. Thank you to all of you that so generously donated.
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Ce matin, Marc-Antoine et Jeremy ont participé à l’événement Ottawa Christmas Cheer avec Laura Dudas et de nombreux autres. Nous avons passé un excellent moment à soutenir cette importante collecte de fonds pour des organismes caritatifs locaux. Merci à toutes celles et tous ceux qui ont fait preuve d’une si grande générosité.

Last weekend, Paramedics, Firefighters and Police Officers responded to a residence in Barrhaven after a woman in her 60...
12/03/2025

Last weekend, Paramedics, Firefighters and Police Officers responded to a residence in Barrhaven after a woman in her 60s collapsed in cardiac arrest. Our communications officer Gerard guided the patient’s husband through CPR. An Ottawa Police sergeant arrived first, continued CPR and applied a defibrillator. An Ottawa Fire Services crew arrived shortly after and firefighters delivered a single shock, resuscitating the patient. Paramedics Dan, Emily, Bianca and Joshua stabilized the patient’s condition and determined that the patient was suffering from a heart attack (STEMI). They immediately initiated rapid transport and directed the patient to the Ottawa Heart Institute.

This represents teamwork at its best! Congratulations to all involved.
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La fin de semaine dernière, les paramédics, pompiers et policiers sont intervenus dans une résidence de Barrhaven après qu’une femme dans la soixantaine eut subi un arrêt cardiaque. Notre agent de communications, Gérard, a guidé le mari de la patiente dans l’exécution de la RCR. Un sergent du Service de Police d’Ottawa est arrivé en premier, a poursuivi la RCR et a appliqué un défibrillateur. Une équipe du Service des incendies d’Ottawa est arrivée peu après et les pompiers ont administré un seul choc, réanimant la patiente. Les paramédics Dan, Emily, Bianca et Joshua ont stabilisé l’état de la patiente et déterminé qu’elle était victime d’une crise cardiaque (STEMI). Ils ont immédiatement amorcé un transport rapide et dirigé la patiente vers l’Institut de cardiologie de l’Université d’Ottawa.

Il s’agit du travail d’équipe à son meilleur ! Félicitations à tous les intervenants.

Please join us in congratulating Paramedic Brian Voelker and Paramedic Pierre Prud’homme on receiving the 30-year bar to...
11/29/2025

Please join us in congratulating Paramedic Brian Voelker and Paramedic Pierre Prud’homme on receiving the 30-year bar to the Governor General’s Exemplary Service Medal.

This milestone reflects three decades of unwavering dedication, professionalism, and compassionate service to our community. Brian and Pierre have exemplified the highest standards of our profession—day after day, year after year—and their commitment continues to inspire all of us.

Thank you both for your outstanding service and for the countless lives you’ve touched throughout your careers. Congratulations on this well-deserved honour!
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Félicitations aux paramédics Brian Voelker et Pierre Prud’homme, pour avoir reçu la barrette de 30 ans à la Médaille du service exemplaire du Gouverneur général.

Votre dévouement, votre professionnalisme et vos trois décennies de service exemplaire envers la communauté sont une source de grande fierté.

Merci pour votre engagement indéfectible et pour l’impact que vous avez eu tout au long de votre carrière. Bravo à vous deux!

On behalf of the Ottawa Paramedic Service, we extend our deepest condolences to the members of Ottawa Fire Services on t...
11/28/2025

On behalf of the Ottawa Paramedic Service, we extend our deepest condolences to the members of Ottawa Fire Services on the passing of Firefighter Mathew Marcel Deschene.
Our thoughts are with his family, friends, and colleagues during this difficult time. Mathew’s dedication to serving his community will not be forgotten, and his loss is felt across all of our emergency services.
Please know that we stand with you in grief and solidarity, honouring his service and his memory.
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Au nom du Service paramédic d’Ottawa, nous offrons nos plus sincères condoléances aux membres du Service des incendies d’Ottawa à la suite du décès du pompier Mathew Marcel Deschene.
Nos pensées accompagnent sa famille, ses amis et ses collègues en ces moments difficiles. Le dévouement de Mathew envers sa communauté ne sera jamais oublié, et sa perte se fait sentir dans l’ensemble de nos services d’urgence.
Sachez que nous nous tenons à vos côtés dans le deuil et la solidarité, en hommage à son service et à sa mémoire.

This week, we held our Honours and Awards ceremony, celebrating milestones such as Long Service Awards, promotions and r...
11/27/2025

This week, we held our Honours and Awards ceremony, celebrating milestones such as Long Service Awards, promotions and retirements. We also recognized an Acting Communications Superintendent who went above and beyond the call of duty, managing a cardiac arrest at a baseball diamond in her community. It was a proud moment for all present. Thank you to our honoured guests including Mayor Mark Sutcliffe, David Hill - Councillor - Ward 3 Barrhaven West, City Manager Wendy Stephanson and General Manager Ryan Perrault. Thank you also to all of those who made that evening very special!
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Cette semaine, nous avons tenu notre cérémonie des prix et récompenses, célébrant des étapes importantes telles que les prix de longue durée pour les états de service, les promotions et les départs à la retraite. Nous avons également souligné le travail d'une surintendante aux communications par intérim qui s'est surpassée en gérant un arrêt cardiaque sur un terrain de baseball dans sa communauté. Ce fut un moment de grande fierté pour tous. Merci à nos invités d'honneur: le maire Mark Sutcliffe, le conseiller David Hill, la directrice municipale Wendy Stephanson et le directeur général Ryan Perrault. Merci également à tous ceux et celles qui ont contribué à rendre cette soirée très spéciale !

On November 24, 2025, Ottawa Paramedic Service hosted an international workshop on Secondary Triage.This innovative appr...
11/27/2025

On November 24, 2025, Ottawa Paramedic Service hosted an international workshop on Secondary Triage.
This innovative approach focuses on lower-acuity patients, aligning their needs with appropriate community-based care rather than defaulting to emergency departments. Secondary Triage is a key program element within the Medical Priority Dispatch System (MPDS).
We were proud to welcome participants from paramedic services across Canada and the United Kingdom, including London, Vancouver, Winnipeg, Montreal, Toronto, Nova Scotia, Renfrew, Cornwall and Prescot-Russell. Thank you to all attendees—your insights were invaluable in shaping the future of patient-centered care.

Le 24 novembre 2025, le Service paramédic d’Ottawa a accueilli un atelier international sur le triage secondaire.
Cette approche novatrice met l’accent sur les patients présentant une faible acuité, en faisant correspondre leurs besoins à des services communautaires appropriés plutôt que de les diriger automatiquement vers les services d’urgence. Le triage secondaire constitue un élément clé du Système médical de répartition des urgences (MPDS).
Nous étions fiers d’accueillir des participants provenant de services paramédics de partout au Canada et du Royaume-Uni, notamment de Londres, Vancouver, Winnipeg, Montréal, Toronto, la Nouvelle-Écosse, Renfrew, Cornwall et Prescott-Russell. Merci à tous les participants — vos perspectives ont été inestimables pour façonner l’avenir des soins axés sur le patient.

Earlier this week, the Ottawa Paramedic Service responded to an industrial business near Hunt Club and Hawthorne after o...
11/21/2025

Earlier this week, the Ottawa Paramedic Service responded to an industrial business near Hunt Club and Hawthorne after one person had a fall and felt generally unwell. As paramedics entered the building, their carbon monoxide detector immediately alerted them to the presence of carbon monoxide in the environment. Paramedics promptly ordered the evacuation of the business and went door to door through the complex to instruct occupants to immediately evacuate outside. A total of 9 individuals were evacuated
Four patients were assessed and were found to have carbon monoxide in their blood. One had no symptoms and was released at the scene. Three others had symptoms that included nausea, headaches, dizziness and fatigue, all symptoms of carbon monoxide. They were taken to the hospital in stable condition.

The Ottawa Fire Services were called to the scene and confirmed the presence of carbon monoxide in the air. Carbon monoxide is a lethal gas that is colourless and odourless. It is produced by incomplete combustion of fuels, containing carbon.

Since 2023, all paramedic units are equipped with carbon monoxide detectors that will alert paramedics to the presence of this deadly gas in the environment. In this case, the actions of the paramedics prevented further arm to the occupants of this business complex and ensured the prompt treatment of the affected patients.

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