CMHA Ottawa

CMHA Ottawa Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from CMHA Ottawa, 311 Rue McArthur Avenue, Suite 301, Ottawa, ON.

At CMHA Ottawa, we provide community-based programs and services for individuals in the Ottawa area experiencing severe and persistent mental illness and/or substance use disorder, many of whom are experiencing chronic homelessness.

Après cinq ans d'itinérance chronique, Susan a trouvé la stabilité, la sécurité et l'espoir grâce à l'approche Logement ...
11/22/2025

Après cinq ans d'itinérance chronique, Susan a trouvé la stabilité, la sécurité et l'espoir grâce à l'approche Logement d'abord de l'ACSA Ottawa.

Aujourd'hui, sa maison est remplie de musique et de joie : « À 63 ans, je n'ai jamais été aussi heureuse », dit-elle.

Lisez l'histoire complète de Susan, notre reportage spécial pour la Journée nationale du logement, en cliquant sur le lien dans notre biographie.

Voici à quoi ressemble .

https://ottawa.cmha.ca/fr/lhistoire-de-susan-journee-nationale-du-logement/

Logement d’abord : comment la bonne approche a aidé une femme d’Ottawa à reconstruire sa vie Article vedette : Journée nationale du logement le samedi 22 novembre 2025 Nous avons tous des forces, des compétences...

After five years of chronic homelessness, Susan found stability, safety, and hope through CMHA Ottawa’s Housing First ap...
11/22/2025

After five years of chronic homelessness, Susan found stability, safety, and hope through CMHA Ottawa’s Housing First approach.

Today, her home is filled with music and joy: "At 63, I’m the happiest I’ve ever been," she says.

Read Susan’s full story -- our National Housing Day feature -- at the ink in our bio.

This is what looks like.

https://ottawa.cmha.ca/susans-story-national-housing-day/

Alliance to End Homelessness Ottawa Centre for Research on Educational and Community Services - CRECS The Homeless Hub

This is Housing First: How the right approach helped one Ottawa woman rebuild her life Feature Story: National Housing Day – Saturday, Nov. 22, 2025 Everyone has strengths, skills, and...

Chaque année, lors de la Journée du souvenir transgenre, nous rendons hommage aux personnes bispirituelles, transgenres,...
11/20/2025

Chaque année, lors de la Journée du souvenir transgenre, nous rendons hommage aux personnes bispirituelles, transgenres, non binaires et de genre divers dont la vie a été fauchée par la violence, la maladie, la haine, la toxicomanie, le su***de et les défaillances institutionnelles.

Cette année, le rapport de surveillance des décès transgenres a recensé plus de 350 personnes transgenres dans le monde dont le décès a été signalé entre octobre 2024 et octobre 2025. Beaucoup d'autres n'ont jamais été comptabilisées. Chaque perte représente une vie aimée, une communauté en deuil et une histoire interrompue.

En Ontario, 35 % des personnes transgenres ont sérieusement envisagé de se su***der au cours de l'année écoulée. Onze pour cent ont fait une tentative. Douze pour cent ont consommé une ou plusieurs drogues illicites à haut risque. Ces chiffres reflètent les dommages causés lorsque l'identité est rejetée, que les soins sont retardés ou refusés et que la sécurité est hors de portée.

À l'ACSM Ottawa, 2 % de nos clients s'identifient comme transgenres. Nous nous efforçons de servir chaque jour nos clients transgenres avec respect, affirmation et bienveillance.

Aujourd'hui, nous rendons hommage aux personnes que nous avons perdues et aux communautés qui portent leur chagrin. Nous rendons hommage aux personnes transgenres qui continuent à diriger, à créer, à défendre et à vivre leur vérité dans un monde qui n'a pas encore rattrapé ce qu'elles méritent.

Each year on November 20, we recognize the  . On this occasion, we honour 2 Spirit, trans, non-binary and gender-diverse...
11/20/2025

Each year on November 20, we recognize the . On this occasion, we honour 2 Spirit, trans, non-binary and gender-diverse people whose lives were lost to violence, illness, hate, substance use, su***de and institutional failure.

This year, the Trans Deaths Monitoring Report recorded more than 350 trans people globally whose deaths were reported between October 2024 and October 2025. Many more were never counted.

Each loss represents a life loved, a community grieving and a story cut short.

In Ontario, 35 per cent of trans people seriously considered su***de in the past year. Eleven per cent attempted. Twelve per cent used one or more high-risk illicit drugs. These numbers reflect the harm caused when identity is rejected, care is delayed or denied and safety is out of reach.

At CMHA Ottawa in 2024–2025, two per cent of our clients identified as transgender. We strive to support our trans clients with respect, affirmation, and care every day.

Today, we hold space for people we have lost and the communities carrying their grief. We honour the trans people who continue to lead, create, advocate and live their truth in a world that is still catching up to what they deserve.

Every year on November 11, Canadians gather to mark Remembrance Day, a time to honour the memory of those who served and...
11/11/2025

Every year on November 11, Canadians gather to mark Remembrance Day, a time to honour the memory of those who served and died in military service to our country, from the First and Second World Wars to more recent peacekeeping and humanitarian missions. We also recognize the families who continue to carry their stories and the effects of service across generations.

For many veterans, the toughest battles don’t end when service does. Across Ontario, thousands live with post-traumatic stress disorder, depression, chronic pain or substance-use challenges that began with their time in uniform.

Today, we remember their courage and we work toward a future where every veteran’s healing is met with the same respect as their service.

If you or someone you know needs support, call the Veterans Affairs Canada Assistance Service at 1-800-268-7708.

Chaque année, le 11 novembre, les Canadiens se rassemblent pour célébrer le jour du Souvenir, un moment pour honorer la ...
11/11/2025

Chaque année, le 11 novembre, les Canadiens se rassemblent pour célébrer le jour du Souvenir, un moment pour honorer la mémoire de ceux qui ont servi et sont morts au combat pour notre pays, depuis la Première et la Seconde Guerre mondiale jusqu'aux missions de maintien de la paix et humanitaires plus récentes. Nous rendons également hommage aux familles qui continuent de transmettre leurs histoires et les effets du service militaire à travers les générations.

Pour de nombreux anciens combattants, les combats les plus difficiles ne s'arrêtent pas à la fin de leur service. Dans tout l'Ontario, des milliers d'entre eux souffrent de troubles de stress post-traumatique, de dépression, de douleurs chroniques ou de problèmes de toxicomanie qui ont commencé pendant leur service militaire.

Aujourd'hui, nous nous souvenons de leur courage et nous œuvrons pour un avenir où la guérison de chaque ancien combattant sera traitée avec le même respect que leur service.

Si vous ou quelqu'un de votre entourage avez besoin d'aide, appelez le Service d'aide aux anciens combattants du Canada au 1-800-268-7708.

« J’ai pu constater par moi-même à quel point un soutien adapté, apporté au bon moment au sein de la communauté et par l...
11/05/2025

« J’ai pu constater par moi-même à quel point un soutien adapté, apporté au bon moment au sein de la communauté et par les bonnes personnes, peut tout changer », a déclaré Lynne Vail, vice-présidente du conseil d’administration et pair aidante. « C’est pourquoi je suis si fière de la manière dont ce plan a été élaboré. Il n’est pas né dans une salle de réunion. Il est né de la créativité, de la sagesse collective et d’une vision de ce dont les gens ont besoin, de ce qui fonctionne et de ce qui pourrait être amélioré. »

Notre nouveau plan stratégique est arrivé : Une multitude de voix : innovation dans les soins de santé mentale communautaires.

Élaboré à partir des commentaires de nos clients, de nos pairs, de notre personnel, de nos partenaires et de notre conseil d'administration, il reflète qui nous sommes et où nous allons.

Consultez le plan : https://ottawa.cmha.ca/fr/une-multitude-de-voix/

“I’ve seen firsthand how having the right support, delivered in the community at the right time, from the right people, ...
11/05/2025

“I’ve seen firsthand how having the right support, delivered in the community at the right time, from the right people, can change everything,” said Lynne Vail, Vice Chair of the Board of Directors and peer advocate. “That is why I’m so proud of how this plan was built. It didn’t start in a board room. It started with creativity, collective wisdom and vision about what people need, what’s working, and what could be better.”

Our new Strategic Plan is here: Many Voices: Innovation in Community Mental Health Care.

Built with input from clients, peers, staff, partners and our Board of Directors, it reflects who we are and where we’re going.

Read the plan: https://ottawa.cmha.ca/many-voices/

Notre rapport annuel 2024-2025 est arrivé ! 📘Cette année, à l'ACSM Ottawa, nous avons fait progresser notre mission grâc...
10/21/2025

Notre rapport annuel 2024-2025 est arrivé ! 📘

Cette année, à l'ACSM Ottawa, nous avons fait progresser notre mission grâce à l'innovation, au partenariat et à l'inclusion. De notre premier immeuble en copropriété entièrement accessible à un nouveau protocole d'entente avec l'Université d'Ottawa (et tout ce qui se trouve entre les deux), tout est question d'excellence dans les soins communautaires.

Découvrez les faits saillants, les témoignages de clients et les réalisations qui ont marqué une année de changements significatifs :

👉 ottawa.cmha.ca/fr/rapport-annuel-2024-2025

Our 2024–2025 Annual Report is here! 📘This year at CMHA Ottawa, we advanced our mission through innovation, partnership,...
10/21/2025

Our 2024–2025 Annual Report is here! 📘

This year at CMHA Ottawa, we advanced our mission through innovation, partnership, and inclusion. From our first fully accessible scattered-site condo to a new Memorandum of

Understanding with the University of Ottawa (and everything in between), it's all about excellence in community-based care.

Discover the highlights, client stories, and achievements that shaped a year of meaningful change:

👉 ottawa.cmha.ca/annual-report-2024-2025

🌍 Today is Global Peer Support Celebration Day; a moment to recognize the extraordinary contributions of peer supporters...
10/16/2025

🌍 Today is Global Peer Support Celebration Day; a moment to recognize the extraordinary contributions of peer supporters everywhere.

Here at CMHA Ottawa, peers bring qualities that are unique and essential to the community-based mental health care we deliver: lived experience, expertise, and empathy.

Let’s break it down:

🔸Peer services: In client services, the peer team walks alongside the individuals we serve. They listen, offer validation, and demonstrate that well-being is attainable, and that thriving in life is possible. From housing support to research and evaluation and internal operations, peers are a vital part of CMHA Ottawa.

🔸Peer Engagement Advisory Council (PEAC): As advisors, the peer council at CMHA Ottawa provides invaluable help in shaping policies, programs, and quality improvement measures that are person-centred and grounded in the first-hand experience of people who have received our services.

🔸Recovery College: In the context of our essential peer workshop series, peers design, teach, co-facilitate, mentor, and model wellness skills drawn from lived experience; the skills we all need to thrive.

🔸Groups: In the peer group setting, the peer team creates safe, nonjudgmental spaces; peers bridge isolation, model strengths, and help the people we serve find true community.

🔸Advocacy: As advocates, peers amplify the voices of our clients, challenge stigma, and push for system change that honours clients’ autonomy, dignity, and inclusion; and prioritizes community-based care and the wellbeing of workers.

🔸Communications Subcommittee: Through the Communications Subcommittee of PEAC, peers collaborate to create The New Leaf, CMHA Ottawa’s client newsletter. This subcommittee ensures that client voices and lived experience shape the way we communicate about resources, programs, belonging, and community. Peers on the subcommittee help write stories, edit content, share creative works, and ensure that the newsletter reflects hope, authenticity, and the realities of service from a peer perspective.

That’s scratching the surface. Peer support is far more than what one would call an adjunct service. Research shows that peer support can reduce hospitalizations, improve clients’ engagement with services, and strengthen self-efficacy and hope. These are things we know to be true.

We believe the future of mental health care is one in which peers are central. Today, we celebrate that future and honour the voice of lived experience at CMHA Ottawa, among our partners and friends in the nation’s capital, across Canada, and beyond.

Join us in celebrating our peer colleagues today and every day; let’s amplify peer stories, honour peers’ work, and continue to build systems that fully integrate lived experience into care.

Address

311 Rue McArthur Avenue, Suite 301
Ottawa, ON
K1L8M3

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+16137377791

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About CMHA Ottawa

The Ottawa branch of the Canadian Mental Health Association (CMHA Ottawa) is an independent, non-profit charitable organization dedicated to promoting good mental health and improving the quality of life of individuals experiencing serious mental illness. Founded in 1953, the community-based agency is committed to the development and implementation of support systems and services and encouraging public action to strengthen community mental health services and related policies and legislation. CMHA is an integral part of Ottawa’s health care services and is primarily funded by the Government of Ontario through the Champlain Local Health Integration Network (LHIN), with additional funding from the Ministry of Health and Long Term Care (MOHLTC), the Ministry of Children, Community and Social Services (MCCSS), and the City of Ottawa.

Please note, this account is not monitored 24/7. Need Help? Visit ConnexOntario Mental Health Helpline or call 1-866-531-2600, or the Distress Centre of Ottawa and Region.