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DDU Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from DDU, ONE CANADA Square, London.

01/05/2026

Miranda's proudest dentistry moments this Dental Hygienists and Therapists' Day 🌟

What's yours?

Our latest member survey highlights the growing pressure facing dental professionals and the impact on their wellbeing: ...
22/04/2026

Our latest member survey highlights the growing pressure facing dental professionals and the impact on their wellbeing:

▪️ Nearly half of dental professionals are considering cutting their hours.

▪️ Almost 1 in 3 have thought about leaving the profession.

▪️ Over 80% report increased stress.

▪️ A third say this raises the risk of mistakes.

Dental professionals told us that staff shortages, rising patient expectations and fear of complaints are creating an increasingly unsustainable working environment - not only taking a toll on our members' health, but also raising concerns about providing safe, effective patient care.

To ensure a sustainable future for dentistry, supporting and retaining the workforce must be a priority.

15/04/2026

Unfortunately, complaints are commonplace, but receiving your first one can still be daunting.

Senior dento-legal advisor Bryan Harvey gives his tips:

- Don't react defensively. Complaints should be dealt with calmly, constructively and in line with your practice complaints procedure

- Remember, this is an opportunity to improve your service. We can all learn from patient feedback, be it positive or negative.

- Keep a written record of all complaints, and file correspondence and documentation away from clinical records.

- Contact us as soon as you're aware of a complaint for guidance on how to manage the situation for the best outcome

It can be challenging to remain calm and in control in a busy clinical environment with the weight of patient expectatio...
31/03/2026

It can be challenging to remain calm and in control in a busy clinical environment with the weight of patient expectation.

It's not surprising that mental wellbeing within the profession has declined in recent years as the dental service struggles to respond to patient need.

You might not be able to directly control pressures like workload and challenging patients, but it's important not to ignore their impact or the signs of burnout in yourself or your colleagues.

In our latest DDU journal, we cover the signs of burnout, what you can do to help colleagues and sources of support.

Read here: https://ddujournal.theddu.com/issue-archive/2026-issue-1/looking-out-for-colleagues

A huge thank you to John Makin who, after more than 15 years with us, is retiring as Head of the DDU. On his upcoming r...
24/03/2026

A huge thank you to John Makin who, after more than 15 years with us, is retiring as Head of the DDU.

On his upcoming retirement, John said: "I’m grateful to have worked with fantastic colleagues both past and present.

"But it’s the heartfelt letters of thanks from grateful members expressing their gratitude for the fantastic support that the DDU advisers give them in their hour of need that have made me most proud."

John will remain in an advisory role to support the transition as Simon Kidd takes over the reins.

Simon, a general dental practitioner who joined us in 2020, first as a dento-telephone adviser and later as a dento-legal adviser, said:

“I’m thrilled to be stepping into the role and am extremely proud of the outstanding work the DDU delivers for members.

"As a registered dentist, I understand the challenges of everyday practice and the pressures our members are under. It is a privilege to take up the baton from John and lead the DDU into this next chapter.”

CBCT as a concept has come up in numerous GDC fitness to practise and court cases, and it's likely that with rising use,...
18/03/2026

CBCT as a concept has come up in numerous GDC fitness to practise and court cases, and it's likely that with rising use, and increased awareness from claimants' solicitors, this will increase.

We spoke to Simon C Harvey, consultant in dental and maxillofacial radiology at The Eastman Dental Hospital and specialist in dentoalveolar CBCT, to get his expertise.

Learn what to include in CBCT reports and what to do if you see something you don't recognise: https://ddujournal.theddu.com/issue-archive/2026-issue-1/what-to-include-in-cbct-reports

13/03/2026

5 questions we've been asked at BDIA Dental Showcase today 🦷

We're back tomorrow (14 March) at the DDU stand - come along to say hi!

Confidentiality is central to patient trust, but it can raise challenging questions in day-to-day practice.Join our upco...
04/03/2026

Confidentiality is central to patient trust, but it can raise challenging questions in day-to-day practice.

Join our upcoming webinar to explore common concerns faced by dental teams, from staying safe on social media to handling requests from patients, the police and other bodies.

We’ll also cover how to meet your professional, legal and contractual responsibilities - for both you and your practice team.

Register here: https://event.eu.on24.com/wcc/r/8000186534/373935D720A6C1905E5A9CB3B1D72104?

We spoke to final-year dental hygiene and therapy student Lily Robson about her first paediatric extraction."To anyone a...
27/02/2026

We spoke to final-year dental hygiene and therapy student Lily Robson about her first paediatric extraction.

"To anyone approaching their first time, although you may be nervous, remain calm and collected, don’t be afraid to ask for help, and prepare to possibly be met with a few tears!

"Remember, at the end of the day, you’re helping improve the oral health of a child, and that’s an incredibly rewarding experience to be part of!"

Read about Lily's experience: https://www.theddu.com/for-students/features/my-first-paediatric-extraction

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ONE CANADA Square
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E145GS

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