DDU

26/11/2025

Understanding the impact that the menopause can have on women and providing support should make your practice a more welcoming place for your team and patients.

Dento-legal adviser Angela Love shares some advice in BDJ Team:

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19/11/2025

DDU solicitor, John Kingston, received this glowing feedback from a member he supported recently.

From negligence claims to GDC proceedings, inquests and criminal cases, our in-house legal team are there to assist you every step of the way.

11/11/2025

Thanks to our success in defending members, we now offer the lowest average subscription rates since 2017.

Based on rates for GDAs and GDPs in England and Wales.

Find out more about membership: https://ow.ly/IiqK50XmkxF

04/11/2025

Are you using AI safely and ethically?

Learn about the legal and ethical considerations of using AI in healthcare in our free webinar this Thursday.

Register here: https://ow.ly/nZoN50Xiqua

28/10/2025

No one wants to have to tell a patient that something has gone wrong, but honesty is the only way forward if we want to retain their trust.

Trying to cover things up or acting defensively would be a serious departure from professional standards. It could also lead to problems for your practice.

If something goes wrong:
🔹 Tell the patient and apologise
🔹 Offer an appropriate remedy or support to put matters right (if possible)
🔹 Explain fully the short and long-term effects of what has happened
🔹 Follow up with patients in writing, including details of further enquiries and outcomes.

The patient may be distressed, confused or even angry. Give them time to digest the information, ask questions and provide access to appropriate support.

Unsure what to do? Members can contact our advice line 24/7 for dento-legal support.

22/10/2025

Started dental school this year? 🦷

Make sure you sign up for free student membership for support throughout your studies.

If you haven't grabbed one already, you'll be able to claim a free Oxford dictionary of dentistry when you apply.

See what's included: https://ow.ly/n1CB50XbHVT

15/10/2025

Have you tried our new dental education programme yet?

We recently partnered with Red Whale to offer this new 12-month programme.

Dentists can join or renew with us to receive their access code.

Learn more: https://ow.ly/YSjQ50WJo3a

08/10/2025

As AI becomes more prevalent in dentistry, dento-legal adviser Simon Kidd explains what this means for dental students: https://ow.ly/gOLL50X3w2C

03/10/2025

Great to be at Dentistry Show London this weekend.

Come along to the DDU stand to chat to us about our new dental education programme with Red Whale.

30/09/2025

🖐️ Five essential tips for treating children and teenagers.

Children and teenagers can present practical and ethical challenges in practice, but you have an opportunity to make a big difference.

See our tips: https://ow.ly/6UFo50X0UmN

24/09/2025

As well as their own personal data, patients may ask for copies of any communications their dental professional may have had with their defence organisation.

So what happens if a patient makes a subject access request that includes a request for information you may have shared about them with a third party - such as the DDU?

Solicitor Joanne Brooks shares some advice in the latest DDU journal:

If you receive an SAR, it can sometimes encompass patient information you shared with the DDU. Here’s our advice on what to include - and what to redact.

16/09/2025

Join us for a free webinar on confidentiality in dentistry.

Including staying safe with social media and managing requests from patients, the police, and other bodies.

Register here: https://ow.ly/4ysg50WPy06