The Zap Experience

The Zap Experience https//www.zapexperience.com was as a result of personal experience!!

As an eczema sufferer I found that using the traditional methods of hair removal - waxing, shaving, threading or epilation just made the condition of my skin worse, so, on the recommendation of a friend I went to London to get IPL treatments - she certainly didn't fib when she said it would change my life!!! As I couldn't get the service anywhere in Norwich, I trained and set up in business to help fellow hairy ladies who needed this fantastic service - we now have branches in Norwich, Ipswich and Chelmsford, womanned by experienced former hairy ladies who have total empathy with new ladies needing our help. Our booking line number is 07792 253009, please do give us a call with any queries or questions, we are very happy to answer any issues you may have.

It's not too late to get your loved one a gift 🥰
11/02/2026

It's not too late to get your loved one a gift 🥰

Thank you Julie for your lovely review Many people do notice less hair after just one IPL hair removal treatment, but it...
09/02/2026

Thank you Julie for your lovely review
Many people do notice less hair after just one IPL hair removal treatment, but it’s important to set the expectation correctly.

What you can realistically expect after one session

Reduced regrowth: Hair often grows back more slowly and finer.

Patchy regrowth: Some hairs may not return at all, while others do.

Shedding phase: Treated hairs usually shed over 1–3 weeks, which can look like hair falling out or becoming loose.

Smoother skin: Even before a big reduction, skin often feels smoother and less stubbly.




Why is a luxury massage the perfect Valentine’s gift?Because feeling truly cared for is the most romantic thing of all 🥰...
09/02/2026

Why is a luxury massage the perfect Valentine’s gift?

Because feeling truly cared for is the most romantic thing of all 🥰

A lovely post about my business!Founded back in 1994, The Zap Experience has been built on experience, consistency, and ...
04/02/2026

A lovely post about my business!

Founded back in 1994, The Zap Experience has been built on experience, consistency, and genuine care for clients. At the heart of it all is Andrèe , who founded the business and has spent decades perfecting her craft.

Andrèe is a fully trained IPL technician with years of hands-on experience under her belt. This is not a trend-led treatment; it is expertise gained over time, thousands of treatments, and a deep understanding of skin and hair types.

If you are considering IPL hair removal, you should feel completely at ease knowing you are in safe, experienced hands. From your first consultation to every treatment that follows, Andrèe’s calm, professional approach ensures you feel comfortable, informed, and confident throughout your journey.

Experience matters. And when it comes to hair removal, you could not be better looked after.

Thank you Julie for your lovely review Many people do notice less hair after just one IPL hair removal treatment, but it...
02/02/2026

Thank you Julie for your lovely review

Many people do notice less hair after just one IPL hair removal treatment, but it’s important to set the expectation correctly.

What you can realistically expect after one session
Reduced regrowth: Hair often grows back more slowly and finer.
Patchy regrowth: Some hairs may not return at all, while others do.
Shedding phase: Treated hairs usually shed over 1–3 weeks, which can look like hair falling out or becoming loose.
Smoother skin: Even before a big reduction, skin often feels smoother and less stubbly.

30/01/2026

First time coming for IPL Hair Removal and feeling a little nervous?

You really don’t need to be.
Here’s why you can relax:
• It’s gentle and non-invasive – there are no needles and no downtime, just controlled light energy targeting the hair follicle
• You’re in control the whole time – we talk you through every step and can adjust settings to keep you comfortable
• Most people are surprised by how quick it is – many areas take just minutes to treat
• It’s well-tolerated – sensations are often described as mild warmth or a light flick, nothing dramatic
• Your skin is assessed properly first – treatments are always tailored to your skin and hair type for safety and results
• You’re supported before, during, and after – aftercare advice is simple, and we’re always here if you have questions

You'll leave wondering why you ever worried.

If you’re booked in for IPL hair removal on the bikini line, a little prep goes a long way. Here are my top tips to make...
27/01/2026

If you’re booked in for IPL hair removal on the bikini line, a little prep goes a long way. Here are my top tips to make your treatment as comfortable and effective as possible:

• Wear cotton – Choose loose-fitting cotton underwear on the day. Your skin can feel a little sensitive afterwards, and cotton helps prevent chafing and irritation.

• Shave beforehand – Shave the area around 12–24 hours before your appointment. This allows the IPL energy to target the hair follicle properly beneath the skin.

• Avoid products – Please arrive with the area clean and free from lotions, creams, oils or deodorants so the treatment can work at its best.

A little preparation helps you get the smoothest results with minimal irritation.

If you have any questions before your appointment, just ask.

That one stubborn chin hair can be very tempting to tweeze, but plucking is often the reason the area becomes sore, spot...
25/01/2026

That one stubborn chin hair can be very tempting to tweeze, but plucking is often the reason the area becomes sore, spotty or marked over time.

Tweezing pulls the hair out from the root, which can inflame the follicle and lead to redness, ingrown hairs, and painful little bumps. Because the chin is a hormonally active area, repeated tweezing can also trigger darker marks that linger far longer than the hair itself.

If you’re constantly chasing chin hairs, IPL hair removal is a much kinder, long-term solution. IPL targets the hair at the root without traumatising the skin, helping to reduce regrowth while keeping the area smooth and calm.

Today is National Hug Day And yes, I’ve made sure I’ve had my full quota of hugs!It really got me thinking, so many peo...
21/01/2026

Today is National Hug Day
And yes, I’ve made sure I’ve had my full quota of hugs!

It really got me thinking, so many people don’t get enough human connection these days. Life is busy, we’re always rushing, and that simple, reassuring touch often gets forgotten.
Human touch is incredibly powerful. It helps the body release feel-good endorphins, reduces stress, lowers anxiety, and helps us feel calmer, safer, and more balanced. We’re actually wired to need it.

That’s one of the many reasons massage is so good for you. It isn’t just about easing tight muscles; it’s about connection, relaxation, and giving your nervous system a much-needed reset.

If you’re feeling tense, run down, or just in need of a little TLC, this is your reminder that looking after yourself isn’t a luxury; it’s essential.
Your body (and mind) will thank you.

How’s Blue Monday been treating you?January can feel long, cold, and a bit gloomy, but there’s an easy way to lift the m...
19/01/2026

How’s Blue Monday been treating you?

January can feel long, cold, and a bit gloomy, but there’s an easy way to lift the mood. A stress-busting massage can help you unwind, reset, and feel like yourself again.

Make the rest of January feel far more manageable and give yourself something to look forward to.
Book in for a massage and let the tension melt away.

I love my Ǹorwich waiting room in winter, it’s just so cosy ❤️ ❤️
16/01/2026

I love my Ǹorwich waiting room in winter, it’s just so cosy ❤️

❤️

Is anyone else already bored with January, and it’s only the 14th? If your New Year’s resolutions have quietly slipped a...
14/01/2026

Is anyone else already bored with January, and it’s only the 14th?
If your New Year’s resolutions have quietly slipped away or you’ve had a very secret drink during Dry January (oops).
Don’t panic. You’re human. And honestly, there’s always next year.

Instead of being hard on yourself, how about enjoying life a little?
No guilt. No pressure. Just a reset.

Tell yourself this: I deserve a relaxing massage.
Because once you’ve had one, you’ll feel calmer, lighter, and back on track again.

Sometimes the best way to restart January is to stop feeling guilty and just chill!

Address

205 Queens Road
Norwich
NR13PP

Opening Hours

Thursday 3pm - 7pm
Friday 10am - 4am
Saturday 10am - 5:30pm

Telephone

+447792253009

Website

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Our Story

It was as a result of personal experience!! As an eczema sufferer I found that using the traditional methods of hair removal - waxing, shaving, threading or epilation just made the condition of my skin worse, so, on the recommendation of a friend I went to London to get IPL treatments - she certainly didn't fib when she said it would change my life!!!

As I couldn't get the service anywhere in Norwich, I trained and set up in business to help fellow hairy ladies who needed this fantastic service - we now have branches in Norwich and Ipswich womanned by experienced former hairy ladies who have total empathy with new ladies needing our help.

Now we have extended our services to offer facial treatments and massage.

Our booking line number is 07792 253009, please do give us a call with any queries or questions, we are very happy to answer any issues you may have.